The property has received mixed reviews from guests. Some guests have appreciated the spacious and modern rooms, courteous staff, and delicious food. However, many guests have complained about poor cleanliness, non-functional amenities like lifts and telephones, and inadequate basic amenities like towels and soap. Some guests have also reported issues with mosquitoes and unpleasant smells in the property. Overall, the property seems to have potential but needs to improve its maintenance and service standards.