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Review Of Lago Leisure Resort0123401234

Cherai, Cochin | 4 minutes walk to Cherai Beach

    User Rating & Reviews

    • everyone
    • couple
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    4.0
    Very Good

    128 Ratings, 49 Reviews

    excellent
    39%
    very good
    38%
    average
    14%
    poor
    5%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 5
    • 1
    • 4
    • 5
    • 4
    • 3
    • 3

    Rating Categories

    • Food4.1
    • Cleanliness4.5
    • Value For Money3.8
    • Child Friendliness4.4
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    Reviews Summary

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    The property is appreciated for its clean and well-maintained rooms, friendly and courteous staff, and delicious food offerings, especially the local Kerala dishes. Families enjoy the peaceful ambience and the proximity to Cherai beach and backwaters. While the pool and dining area might be on the smaller side, overall service and facilities create a pleasant stay experience.

    Sort by:

    Positive first
    4.0

    Good sta

    jose g.family

    It was really good but with the facilities the cost is a bit on the higher side since we don't have a direct view to the beach side. But overall it is really a good stay.

    Travel Month: May 2025

    Room: Deluxe Room with balcony

    4.0

    Good stay at cherai

    soothing n.family

    The resort offers a comfortable stay with family in cherai. It is enjoyable for kids too. The room is clean and good. The design n structure of the property is fine. The restaurant n pool are small, but the play area is good. Food offered is good. Facilities n service are ok. The location is good but seems that a bit away from the main beach.

    Travel Month: May 2025

    Room: Deluxe Room with balcony

    4.0

    Reasonable stay

    nikhil k.family with 2 kids

    Reasonable stay. The food is good. The pool is small. Deluxe rooms are better than Villas. Villas sitout has no view. Overall, a good experience

    Travel Month: Mar 2025

    Room: Deluxe Room with balcony|Courtyard Villa with sit out

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    5.0

    Excellent Stay

    jeevitha s.family with 1 kid

    Stay was very pleasant.. staff was very kind and friendly.. Room was maintained very clean.. Swimming pool is quiet smaller.. definitely a go to place for a family staycation

    Travel Month: Feb 2025

    Room: Deluxe Room with balcony

    4.0

    Good Stay

    suneet p.loyalty-iconfamily

    All is good but food was not good, staff behavior was good, proper t well maintain n wifi speed very slow.

    Travel Month: Feb 2025

    Room: Deluxe Room with balcony

    Lago Leisure Resort has replied on Thu Feb 27 14:53:24 IST 2025

    Dear Mr. Suneet Panwar, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron .We sincerely appreciate your valued feedback .We are indeed glad to note you enjoyed the activities and our offerings. Our team members strive to create memorable experiences for our guests and feedback always motivates them to give their very best. We have taken the positive steps to improve the Food Quality of the veg. Options in our restaurant menu and We have increased our Internet speed to 100 MBPS very recently. We do hope to welcome you back very soon. Warm regards, Abdul Cader S M Resort Manager

    4.0

    through make my trip lago leisure resort

    jayamohan n.family

    Everything was good except the dining hall. The dining hall is very small. You have to wait to eat. The food was good

    Travel Month: Jan 2025

    Room: Deluxe Room with balcony

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    3.0

    Nice resort with deductions

    niklas h.couple

    We stayed here for two nights. In hindsight, we would have liked to stay longer. The rooms are nice and modern, the pool is small but we always had the pool to ourselves. Unfortunately, there are three negative points. Firstly, several dishes from the menu were not available at dinner two days in a row. Even when i asked for them at lunchtime on the second day, no mushrooms could be found until the evening. One point for which the resort could only do something to a limited extent was the family next to us on the second evening. 6 children and four adults obviously need their space and have a certain volume, the behavior of this family towards other guests and the hotel staff was impossible and made the meal almost impossible to enjoy. It would have been better of the staff to offer another room or room service for us. The third point was the massage. My girlfriend and i had booked a massage at the same time. While mine was okay, my girlfriend had a not so nice experience. Her masseuse couldn't speak english, was clearly too rough and due to the lack of language my girlfriend couldn't say anything either, she tried anyway. The facial left her with a rash that is still lingering. Maybe that was the reason why the massage was not 2 hours like booked, instead it was just 1 h and 20 mins. It's all a shame because the resort itself is really good, especially the extremely good service. No matter what request we had, the receptionist was always able to help us. Many thanks again at this point. Without the three points we would have received an exceptionally good rating, but unfortunately these points overshadowed almost the entire stay.

    Travel Month: Jan 2025

    Room: Deluxe Room with balcony

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    4.0

    Lago leisure stay

    sumit k.loyalty-iconfamily with 1 kid

    location was good as it was near cherai beach and market was 4 kms away. Food quality was good and service was execellent.

    Travel Month: Dec 2024

    Room: Deluxe Room with balcony

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    5.0

    Excellent Stay

    meenakshi k.loyalty-iconcouple

    Staff is very attentive. They packed breakfast for us since we had an early morning flight. Food is amazing.

    Travel Month: Nov 2024

    Room: Deluxe Room with balcony

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    4.0

    Good Stay

    santhosh m.

    stay was good and comfortable. staff members was very friendly and professional. complementary break fast food in the restaurants is good. but only thing is an omlette cost 120😂..

    Travel Month: Oct 2024

    Room: Courtyard Villa with sit out

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    Lago Leisure Resort has replied on Sat Dec 07 09:14:35 IST 2024

    Dear Guest, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron .We sincerely appreciate your valued feedback .We are indeed glad to note you enjoyed the activities and our offerings. Our team members strive to create memorable experiences for our guests and feedback always motivates them to give their very best. We do hope to welcome you back very soon. Warm regards, Abdul Qader Resort Manager

    5.0

    Great Holiday at Lago LesuireResort

    loyalty-iconfamily with 1 kid

    Our recent stay at Lago Leisure Resorts, Cherai, was a very pleasant and memorable experience. We were looking for a short beach getaway holiday, and we found Lago an ideal place to relax and explore the surrounding places, particularly the beach and backwater areas, both of which are in very close proximity to the resort. The front desk and managerial staff are courteous, considerate and efficient. The in-house chefs gave us a delightful culinary experience, with Kerala specialities like Malabar fish curry, grilled Kalanji, parotta and chicken curry combination, fluffy appams and a host of other delicacies. The rooms are comfortable - we were impressed with the care taken in the overall maintenance standards. We highly recommend Lago Leisure for a comfortable and memorable beach holiday experience.

    Travel Month: Oct 2024

    Room: Deluxe Room with balcony

    3.0

    Average stay but costly

    karthikeyan r.loyalty-iconfamily

    Stay was average. They were prompt in asking for food needs in advance. Ambiance and the atmosphere were good. Room was smaller in size and some toiletries were missing and served after request. We requested for drinking water which they didn’t send and it was 10pm only. Swimming pool was too small. For the asking price it’s average and food is average

    Travel Month: Oct 2024

    Room: Deluxe Room with balcony

    Lago Leisure Resort has replied on Sat Dec 07 09:23:11 IST 2024

    Sir, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron. We sincerely appreciate your valued feedback and do apologize that we did not meet up to the expectations. We have four category of Room and each category rooms are having different sizes. If you require a bigger size room you can choose the next category of Rooms. In regard to the service, we will look forward and take the positive steps to Achieve 100% Guest Satisfaction. Once again, we thank you for sharing your valuable feedback and look forward to welcoming you back where we would strive to leave you with an even more complete experience. Warm regards, Abdul Cader Resort Manager

    5.0

    Excellent Stay

    customer j.group

    Location is near to beach. Our room ac wasn’t working after sometime we checked in. However they immediately changed our room. Food and ambience is nice.

    Travel Month: Sep 2024

    Room: Deluxe Room with balcony

    Lago Leisure Resort has replied on Sat Oct 05 09:04:19 IST 2024

    Dear Guest, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback .I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to create memories for our guests. Once again we thank you for sharing your valuable feedback and look forward to welcome you back soon. Warm regards, Sunesh M Front Office Manager

    5.0

    Excellent Stay

    ramesh k.loyalty-iconfamily

    Excellence stay very near to the beach. Calm and quiet place. Clean room, tasty food, good service

    Travel Month: Sep 2024

    Room: Deluxe Room with balcony

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    Lago Leisure Resort has replied on Tue Sep 24 10:23:51 IST 2024

    Sir, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron .We sincerely appreciate your valued feedback .We are indeed glad to note you enjoyed the activities and our offerings. Our team members strive to create memorable experiences for our guests and feedback always motivates them to give their very best. We do hope to welcome you back very soon. Warm regards, Abdul Cader Resort Manager

    2.0

    Worst experience

    sathiyamoorthi d.family

    Room and bed size is very small. Totally disappointed to this price normal like hotel room stay

    Travel Month: Sep 2024

    Room: Deluxe Room with balcony

    Lago Leisure Resort has replied on Mon Sep 16 08:07:25 IST 2024

    Sir, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron .We sincerely appreciate your valued feedback and do apologise that we did not meet up to the expectations. The Room pricing is not only based on the Size it is also based on the ambience, Architectural Excellence, Maintanence & Service. We have four category of Room and each category rooms are having different sizes. Once again we thank you for sharing your valuable feedback and look forward to welcome you back where we would strive to leave you with an even more complete experience. Warm regards, Abdul Cader Resort Manager

    4.0

    Good Stay

    vivek n.

    good facility, nice rooms and enviornment. excelant service 👍🏻. 🙏🏻

    Travel Month: Aug 2024

    Room: Deluxe Room with balcony

    Lago Leisure Resort has replied on Mon Aug 26 17:01:01 IST 2024

    Dear Guest, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback .I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to create memories for our guests. Once again we thank you for sharing your valuable feedback and look forward to welcome you back soon. Warm regards, Sunesh M Front Office Manager

    5.0

    Excellent

    julie t.business

    Very good staff .Beautiful location. Delicious food. Buffet breakfast is super. Rooms are neat and clean 👌 The sea is very close so we can enjoy in the beach easily

    Travel Month: Jun 2024

    Room: Deluxe Room with balcony

    Lago Leisure Resort has replied on Tue Jul 09 09:02:11 IST 2024

    Dear Guest, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback .I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to create memories for our guests. Once again we thank you for sharing your valuable feedback and look forward to welcome you back soon Warm regards, Suneeh M

    5.0

    Very good

    manu k.loyalty-iconfamily

    Very good. facing the backwater, with the beach across the road. Good service and hospitality. no complaints

    Travel Month: Jun 2024

    Room: Deluxe Room with balcony

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    Lago Leisure Resort has replied on Tue Jul 02 09:21:54 IST 2024

    Dear Guest, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback .I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to create memories for our guests. Once again we thank you for sharing your valuable feedback and look forward to welcome you back soon.

    5.0

    Excellent Stay

    shyamala s.family

    Beautiful properties and great ambience. Stay was very pleasant. All stuff are very friendly. We had a good time.

    Travel Month: May 2024

    Room: Courtyard Villa

    Lago Leisure Resort has replied on Wed May 15 12:08:05 IST 2024

    Dear Guest, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback .I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to create memories for our guests. Once again we thank you for sharing your valuable feedback and look forward to welcome you back soon Warm regards, Suneeh M

    5.0

    Great time with lag

    rohit r.family

    We enjoyed our stay in lag o leisure. All the staff are friendly and professional and good food too.

    Travel Month: Apr 2024

    Room: Deluxe Room

    Lago Leisure Resort has replied on Mon May 06 17:06:37 IST 2024

    Dear Guest, Greetings from Lago Leisure, Cherai! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback .I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to create memories for our guests. Once again we thank you for sharing your valuable feedback and look forward to welcome you back soon Warm regards, Abdul Cader

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