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Review Of Le Crescent Trot Hotel0123401234

Indirapuram, Ghaziabad

    User Rating & Reviews

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    3.9
    Very Good

    190 Ratings, 74 Reviews

    excellent
    41%
    very good
    28%
    average
    17%
    poor
    8%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 4
    • 5
    • 5
    • 3
    • 4
    • 5
    • 4
    • 1

    Rating Categories

    • Location3.1
    • Food3.4
    • Value For Money3.0
    • Facilities3.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the friendly and welcoming staff, with many noting the efficient check-in process. The property boasts a clean environment, spacious rooms, and a good location near local attractions. While some have mentioned minor cleanliness issues, the overall experience of comfort and quality food merits a positive vibe. The breakfast, although limited, received some compliments too.

    Sort by:

    Positive first
    5.0

    Good Plac

    kisalay h.loyalty-iconcouple

    I had a wonderful stay at this hotel! From the moment I arrived, the staff was incredibly friendly and welcoming, making check-in a breeze. The room was spotless, well-equipped, and had a very comfortable bed that ensured I slept soundly every night. I also appreciated the little touches like complimentary toiletries and coffee, which made my stay feel extra special. The location was perfect, with easy access to local attractions and dining options. Overall, it was an excellent experience.

    Travel Month: Feb 2025

    Room: Superior Room

    3.0

    worst Experience while CheckIn

    shubham r.couple

    I booked an executive room more than a week ago, but when I arrived at the hotel reception, the receptionist told me that no executive rooms were available as they were already occupied. When I asked her to cancel my booking and refund my money, she said they couldn’t do that and that I needed to contact . She tried to convince me to accept a normal room at the same price as the executive room. I’m not sure how she suddenly managed to find an executive room after I complained , but overall, it was my worst check-in experience.

    Travel Month: Feb 2025

    Room: Executive Room

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    4.0

    Choudhary

    dilshad a.business

    Nice staff behaviour, neet & clean hotel with perfect location. Everything is good. Staff is very nice

    Travel Month: Feb 2025

    Room: Superior Room

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    1.0

    Terrible Stay

    shubham d.

    Very bad experience.

    Travel Month: Jan 2025

    Room: Superior Room

    2.0

    Very very poor and bad experience to stay.

    atul b.couple

    My experience with that hotel is really very poor. Firstly, i was book the hotel and requesting for early check in, which is maintained in my booking, but hotel charge rs 1000- extra for early checking. Secondly, once i entered in the room, room was so bad. Room bedsheets and all they use, used and very dirty. Thirdly toilets are very very dirty. Fourthly, the treatment of staff is very poor. I really don’t expect the, will recommended that type of hotel to stay.

    Travel Month: Jan 2025

    Room: Superior Room

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    3.0

    Average Stay

    bharat p.loyalty-icon

    Stay was average, rooms are not ventilated, not maintained properly, toilet sheet broken, old tv, no smart connectivity

    Travel Month: Jan 2025

    Room: Superior Room

    4.0

    Services

    shah n.couple

    Exceptional service: "the staff at this hotel were incredibly welcoming and helpful throughout our stay.

    Travel Month: Dec 2024

    Room: Superior Room

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    2.0

    Poor Stay

    sameer y.

    The washroom were not up to the mark.

    Travel Month: Nov 2024

    Room: Superior Room

    3.0

    Not worth for the money

    puja s.loyalty-iconcouple

    It was not so good. Tv was not working. Washroom was dirty. Unhinged room. Towel was missing in washroom

    Travel Month: Nov 2024

    Room: Superior Room

    1.0

    Terrible Stay

    jeetu l.

    Very bad. Very pathetic people

    Travel Month: Nov 2024 (3-Night Stay)

    Room: Superior Room

    3.0

    Average Stay

    jeetu.

    mosquito 🦟 issue are there, rest everything is fine ...

    Travel Month: Nov 2024

    Room: Superior Room

    1.0

    Refund my money

    naveen s.loyalty-iconcouple

    These hotel cheap hotel and hotel room also very dirty and bathroom was ready. I was told hotel manager, please change this room but no response from hotels management. Please refund my money because already dirty and service also very bad.

    Travel Month: Sep 2024

    Room: Superior Room

    4.0

    Good Stay

    mathew c.business

    The property is good location has spacious and clean rooms, the buffet breakfast is very good. Overall it is good property for a comfortable stay with family and friends

    Travel Month: Sep 2024

    Room: Superior Room

    4.0

    Good Stay

    bhavik d.

    Stay was good but the morning breakfast was disappointing because there was no buffet, the hotel staff had only 3 options in breakfast (upma, paratha, uttala ), but location and stay was good

    Travel Month: Aug 2024

    Room: Superior Room

    5.0

    Comfortable stay

    maheshchand v.loyalty-iconbusiness

    Well maintained room and washroom, well behaviour.

    Travel Month: Aug 2024

    Room: Superior Room

    Le Crescent Trot Hotel has replied on Fri Aug 16 12:57:27 IST 2024

    Dear Sir, At the outset we are thankful to you for sharing your feedback and look forward to welcome you again. With regards

    2.0

    Bad Room Service Policies

    nikhil k.loyalty-iconbusiness

    Unfortunately, no. The property is nice, but they have a policy that doesn’t allow Zomato deliveries to the room. They are also understaffed, which caused a 20+ minute delay in getting my parcel until I had to go to the reception to get it myself.

    Travel Month: Jul 2024

    Room: Superior Room

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    Le Crescent Trot Hotel has replied on Sat Jul 20 12:42:04 IST 2024

    Dear Sir, At the outset we are thankful to you for sharing your feedback. We have fully operational kitchen in the hotel to serve Indian, Chinese, Italian and continental cuisine. Home delivery boy is not allowed for Guest safety only to avoid their entry to Guest corridors. I hope you can understand. With regards

    4.0

    Group stay with little trouble

    yogesh k.loyalty-icongroup

    The hotel is good overall. Location is good and parking is available. We have some problem this time. We had shift 2 rooms as ac was not working. Also there is manpower shortage as only one person for room / food delivery

    Travel Month: May 2024

    Room: Superior Room

    Le Crescent Trot Hotel has replied on Tue Jul 02 14:44:57 IST 2024

    Dear Sir, At the outset we are thankful to you for sharing your constructive feedback and look in to it. Look forward to welcome you again. With regards

    1.0

    I have moved out of the hotel within an hour,

    sachin k.family

    The rooms had some kind of negative vibes and the ambiance of the hotel was too comfortable, the quality of the bedsheet was not good, even bad bugs were there, light had gone 4 times within an hour so we decided to not to shay here and changed the hotel at same night. Hotel staff after knowing that we are going back were very happy and calm and did not worry about the discomfort we have faced or any regret was not on their face, even though they were happy, i think

    Travel Month: May 2024

    Room: Superior Room

    Le Crescent Trot Hotel has replied on Sat Jun 01 12:50:00 IST 2024

    Dear Sir, At the outset we are thankful to you for sharing your constructive feedback and look in to to improve the same. We assure you for your comfortable stay in your next visit With regards

    4.0

    Nice Stay

    bharat p.loyalty-iconbusiness

    Property is located in the heart of Indirapuram , all amenities within …Nice parking area and good restaurant , Delicious food ,little expensive. But taste is such that you will repeat the order . The only and big con is Rooms does not have windows and Fan do not have switch for low - high, so you have to completely rely on AC only .

    Travel Month: May 2024

    Room: Superior Room

    • user photos

    Le Crescent Trot Hotel has replied on Tue May 14 14:36:06 IST 2024

    Dear Sir, At the outset we are thankful to you for sharing your constructive feedback and look forward to welcome you again. With regards

    2.0

    Poorly maintained

    ashish.couple

    Poorly maintained property. Mosquitoes everywhere, toilets not clean and cistern broken. Housekeeping is a major issue.

    Travel Month: Apr 2024

    Room: Superior Room

    • user photos
    • user photos
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    Le Crescent Trot Hotel has replied on Sat May 04 13:40:32 IST 2024

    Dear Sir, At the outset we are thankful to you for sharing your constructive feedback and look in to it . We assure for the best services in your next visit. With regards

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