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Review Of Le Grace (Eden)

KK Nagar, Madurai | 9 minutes walk to District Court Madurai

    User Rating & Reviews

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    3.0
    Good

    82 Ratings, 27 Reviews

    excellent
    20%
    very good
    21%
    average
    26%
    poor
    12%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 1
    • 4
    • 1
    • 3
    • 1
    • 5
    • 3
    • 3

    Rating Categories

    • Location3.4
    • Cleanliness3.3
    • Value For Money3.3
    • Facilities3.1
    • Checkin Experience3.4
    • Information Accuracy3.0
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    Reviews Summary

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    The property has mixed reviews, with guests appreciating the friendly staff and decent air conditioning. Some mentioned it’s budget-friendly and offers a calm atmosphere. However, numerous complaints highlight poor maintenance, cleanliness issues, and an unpleasant location. The area is described as dirty, with bad smells and accessibility concerns. The experience varies greatly, making it more suitable for short stays or budget trips.

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    Positive first
    3.0

    Average Stay

    family with 2 kids

    Average room and location arround property in slum area fill bad and smell from .

    Travel Month: May 2025

    Room: Double Deluxe

    5.0

    good stay to be with friends

    nitish p.group

    Good place to stay with friends or family

    Travel Month: Mar 2025

    Room: Double Deluxe

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    3.0

    Average Stay

    muthu m.solo

    Poor area locality old house been renovated as home stay compact room with good air conditioning but the mattress quality was very garage

    Travel Month: Mar 2025

    Room: Double Deluxe

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    4.0

    Good Stay

    dinesh k.family

    Was good but bathroom should’ve maintained better and should’ve kept room freshner

    Travel Month: Feb 2025

    Room: Double Deluxe

    Le Grace (Eden) has replied on Tue Feb 25 09:50:16 IST 2025

    Thx for feedback

    4.0

    Good Stay

    prabaharan s.family with 1 kid

    We booked on a urgent requirement and they assisted on all our requests and a nice stay was completed.

    Travel Month: Dec 2024

    Room: Double Deluxe

    1.0

    Terrible Stay

    anuradha c.family

    It was terrible. Full of mosquitos my kids could not sleep full night, no towel, no soap, care taker was not at all responsible. The rooms and bathroom were smelling. The room was completely stinking. The area was also very bad and smelling.

    Travel Month: Jan 2025

    Room: Double Deluxe

    1.0

    Terrible Stay

    avdhesh p.loyalty-icon

    The location was horrible i can share pictures here

    Travel Month: Dec 2024

    Room: Double Deluxe

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    1.0

    Terrible Stay

    naveen w.family

    No person available, after so one help we stayed night. Washroom are not good water leakage full night, no proper ac remote. Only one blanket even not so good.

    Travel Month: Dec 2024

    Room: Double Deluxe

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    2.0

    Very poor location - they redirect to poor locatio

    suresh g.family with 2 kids

    They gave wrong address of the property. we unloaded all suitcase and visited reception then they said your booking is 2 streets behind which is too hard to find and location is extremely poor. full of cows, water and bad smell all around

    Travel Month: Dec 2024

    Room: Double Deluxe

    2.0

    Poor Stay

    kabilan m.loyalty-icon

    Badly maintained with odour in the room

    Travel Month: Dec 2024

    Room: Double Deluxe

    4.0

    Exp

    lakshmanan k.loyalty-iconcouple

    Very clam and peaceful. Little bit dusty otherwise superb. Cheaper un price and best in service. Wish to stay agian

    Travel Month: Nov 2024

    Room: Double Deluxe

    5.0

    Its quite good

    ashwin p.business

    Its good and pleasant to stay. Good to sleep and other facility. Parking are safe and good enough space for bikes.

    Travel Month: Aug 2024

    Room: Double Deluxe

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    Le Grace (Eden) has replied on Wed Sep 25 09:23:26 IST 2024

    Tnx for feedback

    4.0

    Nice hot

    somasekhar p.group

    Good maintenance and wish to stay again for the kind response from the management. Got nice sleep whole night.

    Travel Month: Jul 2024

    Room: Double Deluxe

    Le Grace (Eden) has replied on Fri Jul 19 08:43:25 IST 2024

    Tnx for feedback sir

    3.0

    Average Stay

    rajeev r.family

    Location is not properly connected to the road. Goohle map will take you for a tour if you follow the same. Its near to appolo hospital but google map will take you to places if you are on a car. It's a homestay expect that standards. The assisting guy at the location is good. Parking for a single car is only available. So it's tough with parking open space with no guarantee is available for parking. A/c is good. Bed is ok bathrooms/taps are leaking

    Travel Month: May 2024

    Room: Double Deluxe

    Le Grace (Eden) has replied on Tue May 07 11:03:07 IST 2024

    Tnx for feedback sir will improve sir

    5.0

    Good place, nice ambience. Ac good bed good, fan good.

    vignesh.solo

    Neat n good, value for money. Keep up the good work.

    Travel Month: Apr 2024

    Room: Double Deluxe

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    Le Grace (Eden) has replied on Sat Apr 13 10:41:14 IST 2024

    Thx u sir

    3.0

    Average Stay

    gopinath n.solo

    The property is little inside. Only problem is accessible roads are not good remaining is ok. .

    Travel Month: Mar 2024

    Room: Double Deluxe

    3.0

    Average Stay

    vinayagam p.

    This property shares its name with another on the main road. Auto-driver dropped us-cat the maid road. We thought we arrived at the correct lodge but the receptionist there said our lodge is on tge backside. Backside is residential locality. We arrived at there finally but there was only a watchman. We contacted on phone. No one picked up. We begged the watchman to help. He tried numbers. After some time someone picked up and gave instructions. Thereafter he opened the room. We came to know from him that the person who gave instructions was the same receptionist in the main road lodge and he was looking after this lodge also by remote control. Due to transporr hassle we had to reach late at night but we gave prior information. Check out should be 12 noon but he told us it was 1130 am. There was no furmiture there like a small table to keep thoings. Only a chair on which to keep. Otherwise it is ok. In front of the lodfe huge pile of garbage. It is a dirty area. It is better to book the costlier main road lodge by the same owner to avoid bitter experiences.

    Travel Month: Feb 2024

    Room: Double Deluxe

    1.0

    Terrible Stay

    karuppaiah k.

    Very bad experience, won't use next time. Had a very good view about make my trip, but very disappointed with the level of quality

    Travel Month: Dec 2023

    Room: Double Deluxe

    1.0

    Terrible Stay

    ravi g.

    The location shared is of a different hotel - le grace residency. This hotel le grace ed-en, is of cheap quality in a slum area. Rooms are quite smelly, bed sheets were not even washed with foul smell. Not even water provided in the room, forget toiletries.

    Travel Month: Aug 2023

    Room: Double Deluxe

    3.0

    Average Stay

    sandeep s.

    The room was not clean, toilet was dirty. Room was full of misquotes. Poorly maintained

    Travel Month: Aug 2023

    Room: Double Deluxe

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