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Multi-storey building with Private Studio Apartments

Review Of Lime Tree Suites @GolfCourse

Golf Course Road, Gurgaon

    User Rating & Reviews

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    3.5
    Very Good

    172 Ratings, 69 Reviews

    excellent
    36%
    very good
    26%
    average
    15%
    poor
    10%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 1
    • 5
    • 5
    • 3
    • 3
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.0
    • Cleanliness3.7
    • Value For Money3.6
    • Facilities3.5
    • Checkin Experience3.9
    • Information Accuracy3.6

    Sort by:

    Positive first
    5.0

    Excellent Stay

    mansi t.couple

    All good // suman a good receptionist and very polite behavior

    Travel Month: Oct 2025

    Lime Tree Suites @GolfCourse

    Dear Mansi Thapa, Thank you so much for your excellent rating and kind words! We’re delighted to know that you had a pleasant stay and found everything up to your expectations. Your appreciation for our receptionist, Suman, and her polite behavior truly means a lot — we’ll be sure to share your feedback with her and the entire team. We look forward to welcoming you back soon for another comfortable and memorable stay at Lime Tree Hotel. Warm regards, Lime Tree Hotel

    4.0

    Good

    deepak k.business

    Big rooms and clean toilets. overall Happy stay

    Travel Month: Oct 2025

    Lime Tree Suites @GolfCourse has replied on Sat Oct 11 10:42:00 IST 2025

    Dear Deepak Kumar Singh, Thank you for sharing your feedback and for choosing to stay with us. We’re glad to know that you had a pleasant experience and appreciated our spacious rooms and clean facilities. It’s wonderful to hear that your overall stay was comfortable and satisfying. Your kind words encourage our team to keep maintaining high standards of cleanliness and service. We look forward to welcoming you again soon for another enjoyable stay. Warm regards, Lime Tree Hotel

    2.0

    Poor Stay

    anwarul h.solo

    Dirty bed sheet Dirty room

    Travel Month: Oct 2025

    Lime Tree Suites @GolfCourse has replied on Mon Oct 06 10:55:35 IST 2025

    Dear Anwarul Hussain, We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused during your stay. The issues you mentioned regarding room and bedsheet cleanliness are unacceptable and do not reflect our usual standards. Please be assured that we have addressed this matter with our housekeeping team to ensure such lapses do not happen again. We value your feedback as it helps us improve our services, and we hope you will give us another opportunity to provide you with a much better stay experience in the future. Warm regards, Lime Tree Hotel

    5.0

    Excellent Stay

    shubham g.group

    The property was spacious, everything was clean and well organised. i didn't have food so cannot comment on that aspect.

    Travel Month: Sep 2025

    Lime Tree Suites @GolfCourse has replied on Tue Sep 16 13:37:08 IST 2025

    Dear Shubham Gupta, Thank you so much for your excellent rating and for taking the time to share your experience with us. We are delighted to hear that you found the property spacious, clean, and well-organized. At Lime Tree Hotels, we strive to create a welcoming environment where our guests can feel truly comfortable, and your kind words reassure us that we are on the right path. Although you did not get a chance to try our food during this visit, we look forward to the opportunity to serve you a delightful dining experience on your next stay. Your appreciation motivates our team to continue delivering high standards of service, cleanliness, and comfort for all our guests. We sincerely thank you for recommending us and look forward to hosting you again soon for another memorable and pleasant stay. Warm Regards, Lime Tree Hotels

    1.0

    Terrible Stay

    vinay k.family

    Unkept rooms lack of room service don’t get mineral water even I was ready to pay. Sofas were dirty full of Staines. White wash coming out. Breakfast served in the room in a very unhinged manner.

    Travel Month: Sep 2025 (3-Night Stay)
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    Lime Tree Suites @GolfCourse has replied on Tue Sep 16 13:37:49 IST 2025

    Dear Mr. Vinay Kalia, We sincerely regret to hear about your disappointing experience and would like to extend our deepest apologies for the inconvenience you faced during your stay. Guest comfort and satisfaction are our top priorities, and it is clear that we fell short of delivering the service and standards we aim for. Your feedback regarding the cleanliness of the room, condition of the furniture, lack of proper room service, and the way breakfast was served has been taken very seriously. We are already reviewing these concerns with our housekeeping and service teams to ensure immediate corrective actions are implemented. Please be assured that measures are being taken to maintain higher standards of hygiene, room upkeep, and guest services. We value your feedback as it helps us identify areas of improvement, and we truly hope to have the opportunity to host you again in the future to provide you with a far better and more comfortable experience. Warm Regards, Lime Tree Hotels

    2.0

    poor stays

    virendra s.couple

    very poor stay i have ever stay in this range of hotels they didn't provide ac remote room keys in beginning towels are dirty and torn, no phone provide in room i recommending everyone not to go fot this

    Travel Month: Sep 2025

    Lime Tree Suites @GolfCourse has replied on Wed Sep 10 12:35:42 IST 2025

    Dear Mr. Singh, Thank you for sharing your honest feedback. We deeply regret the inconvenience you faced during your stay, especially regarding the room amenities and cleanliness. Your concerns have been noted, and our team is taking immediate steps to address these issues and improve our services. We truly apologize for not meeting your expectations this time and appreciate your input as it helps us serve our guests better. We hope to have the opportunity to provide you with a much-improved experience in the future. Kind regards, Lime Tree Hotels

    1.0

    worst service & don’t book.

    anish s.solo

    Shower doesn’t work. No hot water service. No towels until you go down to ask as there is no phone service and they don’t respond on the WhatsApp chat. They give water in jug. Had to order packaged water from outside. I had 8 days stay booked. I raised these issues first night these. I checked out next day for peace of mind.I request people to look for other properties. Thanks

    Travel Month: Aug 2025 (8-Night Stay)

    Lime Tree Suites @GolfCourse has replied on Wed Sep 10 12:36:06 IST 2025

    Dear Mr. Sharma, Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you faced during your stay, especially with the amenities and service response. Your concerns are extremely important to us, and we have already shared them with our team to ensure these issues are addressed promptly. We deeply regret not meeting your expectations and truly appreciate you bringing this to our attention, as it helps us improve. We hope you might consider giving us another opportunity in the future to provide you with a much better experience. Kind regards, Lime Tree Hotels

    5.0

    Excellent Stay

    vraj j.business

    room is clean and good for sta room is clean and good for stay

    Travel Month: Sep 2025

    Lime Tree Suites @GolfCourse has replied on Sat Sep 06 13:18:39 IST 2025

    Dear Mr. Vraj Joshi, Thank you for your excellent feedback and for rating us so highly across all categories. We’re delighted to know you found the room clean and comfortable and had a pleasant stay with us. Your kind words mean a lot to our team and inspire us to continue delivering a great guest experience. We look forward to welcoming you back to Lime Tree Hotel for another comfortable and enjoyable stay. Kind regards, Lime Tree Hotel

    2.0

    Extremely bad

    ankur t.business

    Very bad experience. Reasons here- Poorly managed property, to have food but there is no restaurant inside. The food comes from outside. I ordered food and it took 1.5 hrs for the food to reach and I also paid for the delivery rider from my pocket. The bed linen didn’t look hygienic and it started to itch which means it had bed bugs. No mineral water but a dirty jug filled with water, looking at which I lost my thirst. No instructions in the room. Only good part was the location at Golf Course Road..... must avoid property.

    Travel Month: Aug 2025

    Lime Tree Suites @GolfCourse has replied on Tue Sep 02 13:31:06 IST 2025

    Dear Ankur, We’re truly sorry for the inconvenience you faced and appreciate your detailed feedback. Your comments are valuable to us, and we’re working to improve our services. We hope to welcome and serve you again with a much better experience in the future. Regards, Lime Tree Hotel

    2.0

    Poor Stay

    keshav s.group

    I booked 3 apartments and hotel gave 1 to another person without my permission and then tried to allot me inferior room . MMT did not help and provide support , I have taken hotel manager down on my own and took refund of one room . MMT should be consumer friendly and must have some power to protect consumers from these situations.

    Travel Month: Aug 2025

    Lime Tree Suites @GolfCourse has replied on Mon Aug 18 17:03:03 IST 2025

    We sincerely regret the inconvenience you faced with your booking and the allocation of rooms. What you experienced is not acceptable, and we apologize for the stress it caused during your stay. Guest trust is extremely important to us, and we are reviewing this matter with our team to ensure such situations do not happen again. We also understand your concern regarding the booking platform and will share your feedback with the relevant team. Thank you for bringing this to our attention, and we hope you will give us another chance to provide you with the smooth and comfortable experience you expected.

    5.0

    Excellent cleanliness and good service.

    veer a.business

    Very pleasant and lively experience. Totally worth.

    Travel Month: Jul 2025
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    Lime Tree Suites @GolfCourse has replied on Wed Jul 30 14:30:55 IST 2025

    Thank you for your lovely feedback! We're so glad to hear you had a pleasant and lively experience with us. It means a lot to know you found your stay totally worth it. We look forward to welcoming you again soon!

    4.0

    Good Stay at Good Location of Gurugra

    manas j.group

    Property is at good location (Opposite Galaxy Apartment)providing access for useful deliveries to happen in short span of time. Easy to reach. All the required items present in the apartment. The staff of LimeTree was helpful and took care of our requests even late at night

    Travel Month: Jul 2025
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    Lime Tree Suites @GolfCourse has replied on Wed Jul 30 14:32:52 IST 2025

    Thank you for your detailed and kind feedback! We’re happy to hear you appreciated the convenient location and easy access for deliveries. It’s great to know that the apartment was well-equipped and that our Lime Tree team was able to assist you, even during late hours. Your satisfaction is our priority, and we look forward to welcoming you back soon!

    5.0

    nice sta

    priya b.couple

    the experience was very nice. cooperative and friendly staff

    Travel Month: Jun 2025
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    Lime Tree Suites @GolfCourse has replied on Fri Jul 11 12:02:29 IST 2025

    Dear Guest, Greeting for Lime Tree hotel and Apartments! Thank you for your kind feedback! We’re glad you had a nice experience and found our staff cooperative and friendly. We look forward to welcoming you again soon! Regards, Aparna

    1.0

    Terrible Stay

    jai t.couple

    Very bad , old property , unhygienic i will not recommend to anyone

    Travel Month: Jun 2025

    Lime Tree Suites @GolfCourse has replied on Fri Jul 11 12:13:45 IST 2025

    Dear Guest, Greeting for Lime tree hotels and Apartments! We’re sorry to hear that your experience did not meet expectations. We sincerely apologize for the condition and cleanliness issues you encountered. Your feedback has been shared with our team for immediate attention and improvement. Thank you for bringing this to our notice. Regards Aparna

    5.0

    Excellent Stay

    raman k.couple

    Overall good experience with rooms and staff and house keeping services is excellent and a polite behaviour of mr Sumit (receptionist)

    Travel Month: Jun 2025
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    Lime Tree Suites @GolfCourse has replied on Fri Jul 11 12:19:03 IST 2025

    Dear Guest, Greeting for Lime tree hotels and apartments! Thank you for your kind feedback! We're glad to hear you had a good experience with our rooms, staff, and housekeeping services. We're especially pleased to know Mr. Sumit’s polite behavior made a positive impression. We look forward to welcoming you again soon! Regards Aparna

    5.0

    Excellent Stay

    raman k.couple

    Excellent service and polite staff include Mr Sumit receptionist

    Travel Month: May 2025 (5-Night Stay)
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    Lime Tree Suites @GolfCourse has replied on Fri Jul 11 13:01:04 IST 2025

    Dear Guest, Greeting for Lime tree hotel and Apartments! Thank you for your kind words! We're glad you appreciated the excellent service and the polite behavior of our staff, especially Mr. Sumit at the reception. We look forward to welcoming you again! Regards, Aparna

    5.0

    Excellent Stay

    abhisht j.

    Property is really good to have a stay. Have a service appartment, all facilities are there. Hygeine and cleaning are done on daily basis. Staff are cooperative.

    Travel Month: May 2025

    Lime Tree Suites @GolfCourse has replied on Fri Jul 11 13:04:11 IST 2025

    Dear Guest, Greeting for Lime tree hotels and Apartments Thank you for your wonderful feedback! We’re happy to hear you enjoyed your stay and found the property well-equipped, clean, and comfortable. It’s great to know our staff's cooperation made your experience even better. We look forward to welcoming you again soon! Regards, Aparna

    5.0

    Excellent Stay

    abhisht j.solo

    Property is really good to have a stay. Have a service appartment, all facilities are there. Hygeine and cleaning are done on daily basis. Staff are cooperative.

    Travel Month: May 2025

    Lime Tree Suites @GolfCourse has replied on Wed Jul 30 14:36:09 IST 2025

    Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found the service apartment well-equipped and comfortable. It's great to know our daily hygiene and cleaning efforts met your expectations, and that our staff was cooperative throughout your visit. We look forward to welcoming you back soon!

    5.0

    Excellent Stay

    faneesh t.business

    I have been informed that hotel is being inaugurated recently however, staff attention is very pleasant and professional. Hotel lack Gym, and chairs for guest in room. while, other facilities like fridge and TV was not working well. which is being compensated by provided chilled water to me. rest , service are good.

    Travel Month: May 2025
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    Lime Tree Suites @GolfCourse

    Thank you for taking the time to share your feedback. We're glad to hear you found our staff's attention pleasant and professional—it truly means a lot to us. As a newly inaugurated property, we're still working to fine-tune a few things, and we appreciate your patience. We’ve noted your concerns regarding the gym, in-room seating, and issues with the fridge and TV. Your feedback is valuable and will help us improve the guest experience. We're happy to know our team was able to assist you with alternatives and that the overall service met your expectations. We hope to welcome you back for an even better stay soon!

    1.0

    Nightmare for non smokers

    aayush a.business

    Renovation is running in this stay !! No proper lights , no services available , smoking odour , no smoke detectors.

    Travel Month: Apr 2025

    Lime Tree Suites @GolfCourse has replied on Wed Jul 30 14:43:58 IST 2025

    Thank you for your honest feedback. We sincerely apologize for the inconvenience caused during your stay due to ongoing renovation work. We understand how important proper lighting, service, and a fresh environment are to our guests, and we're truly sorry for falling short in these areas. Your concerns regarding the odor and lack of smoke detectors are being taken seriously and will be addressed on priority. We appreciate your patience and hope to have the opportunity to offer you a much-improved experience in the future.

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