The property has received mixed reviews from guests. While some have praised the friendly staff and great facilities for families, others have complained about poor cleaning, bad smell, and lack of amenities like TV, drinking water, and lift. Some guests have also reported issues with room service, check-in process, and breakfast. However, a few guests have appreciated the location, spacious rooms, and good value for money. Overall, the property seems to have both positive and negative aspects, and guests' experiences may vary.