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COUPLE
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2.8
Average
8 User Reviews and 16 Ratings
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Guest Reviews
Good Stay
Rated 4.0 by Abdul Shamim . Jul 29, 2023
The staff are good very helpful. I’m giving five star if they have folding facilities. Overall it was a good experience.
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Luciya The Boutique Hotel has replied on Aug 04, 2023
Dear Abdul,
We glad to hear you had a good stay and found the staff helpful. It sounds like you had a positive experience overall. Thank you for sharing your feedback.
We look forward to welcome you again Read more
Good Stay
Rated 4.0 by Syed Aathif . Jul 25, 2023
Stay was pleasant, room service was good. Hotel and room were clean
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Luciya The Boutique Hotel has replied on Aug 01, 2023
Dear Syed,
Thank you for choosing Luciya The Boutique Hotel for your stay. We are delighted to hear that you had a pleasant experience and enjoyed our clean facilities and excellent room service. Your positive feedback means a lot to us.
We look forward to welcoming you again i... Read more
Average Stay
Rated 3.0 by BABU RAJ N . Jul 09, 2023
Housekeeping is the main issue there. Not at all trained. Less cooperative. Location, ambiance are good. They need a good manager.
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Luciya The Boutique Hotel has replied on Aug 01, 2023
Dear Babu Raj,
Thank you for sharing your feedback. We genuinely appreciate your comments about the positive aspects of our location and ambiance. We apologize for any inconvenience caused by the housekeeping and staff training. We'll definitely take your feedback into considera... Read more
Average Stay
Rated 3.0 by Tanveer Hussain . May 02, 2023
Room not ready was given temporary room. Toilet can be cleaner. Leaky taps. Lift too small. Otherwise very cordial staff.
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Luciya The Boutique Hotel has replied on May 17, 2023
Dear tanveer,
thank you for taking your precious time out to post a review about the hotel. We have noted down the drawbacks which you have pointed out and have started working on them. We look forward to welcome you again. Thanks and have a great day Read more
It was just okay.
Rated 3.0 by Akbar Mohammed . Couple Traveller . May 20, 2022
It was a decent room, and little
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Luciya The Boutique Hotel has replied on May 26, 2022
Dear akbar,
thank you for taking your precious time out to post a review for luciya the boutique hotel, your positive word for hotel is source of encouragement for the entire team. We look forward to welcome you again. Warm regards Read more
Breakfast can be made better
Rated 3.0 by Viqar Ahmed . Couple Traveller . Mar 01, 2022
Stayed at this property for two nights in the month of february. Value for money. Prime location. Courteous staff. However one drawback - breakfast is limited to just idle vada. And is served directly to the room. Tea is packed in polythene covers and brought to the rooms. Request the management to please change this practice.
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Luciya The Boutique Hotel has replied on Mar 23, 2022
Dear viqar,
we are extremely sorry to know that your stay with us was not up to your expectation we have noted down your suggestion and have started working on it, and we are sure you will see the difference during your next visit. We deserve another change and will be extremel... Read more
Terrible Stay
Rated 1.0 by Nav Bharat . Aug 14, 2023
1. 1
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Luciya The Boutique Hotel has replied on Aug 21, 2023
Dear Nav,
Thank you for your review. We apologize for the disappointing experience during your stay. It would be greatly appreciated if you could provide more details about the issues you encountered. We regret that you didn't reach out to our team during your stay; we would hav... Read more
Pathetic experience
Rated 1.0 by MOHD ARSHAD KHAN . Business Traveller . Aug 05, 2023
The most dirtiest room i ever visited. Bed sheets in dust pillow in dust the whole room floor in dust
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Luciya The Boutique Hotel has replied on Aug 16, 2023
Dear Arshad,
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We genuinely value your comfort and satisfaction, and we regret that your room did not meet your expectations in terms of cleanliness. We would like to ... Read more