The property has mixed reviews from guests. Some guests found the staff to be excellent and helpful, and the rooms to be neat and clean. However, other guests had a bad experience with the property. They faced issues like dirty rooms, torn linen, no toiletries, and no hot water. Some guests also complained about the location being inconvenient and the service being slow. Overall, the property seems to have both positive and negative aspects, and guests should consider their priorities before booking.