The property has mixed reviews from guests. Some guests found the staff to be friendly and helpful, while others complained about poor room service and unavailability of hot water. The location of the property is convenient, being close to the Kodaikanal lake. However, some guests complained about the noise from the top floor during night functions. Some guests also found the rooms to be small and smelly, while others found them to be clean and comfortable. Overall, the property seems to have both positive and negative aspects.