The property is located near the beach and railway station, making it convenient for travelers. The food quality is good and reasonably priced. However, the room service needs improvement and some guests complained about the cleanliness of the rooms and bathrooms. The swimming pool was not well-maintained and some guests found it dirty. The lack of basic amenities like hot water and toiletries was also a concern for some guests. The staff behavior was mixed, with some being helpful and polite while others were unprofessional and rude.