Too old infrastructure.
Poor service quality.
Telephones not working in room.
Television only present for namesake, no channels working, not even a smart tv is available. Average food quality.
Rotis and starters are served only when asked. Ice cream is not mentioned, only people who ask will get it other wise no ice cream although premium was charged when we select BF, lunch and dinner.
Towels were not placed near the pool, again we had to ask for it.
Found TWO LIZARDS in my “ROYAL VILLA” and it had to take care of them since it took forever for room service to arrive.
Found BUGS and ANTs in room’s PRIVATE POOL
THERE is an opening behind the swimming pool area which directly leads to a deep VALLEY, it is not protected and kids were approaching that area.
SOAPs were so dry that they were of no use.
Animals and petting zoo were good