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Review Of Mango Tree Inn

Fort Kochi, Cochin

    User Rating & Reviews

    2.8
    Average

    35 Ratings

    The ratings and reviews for this property are sourced from publicly available third-party sources. Please conduct your own due diligence before making any decisions based on them.

    Rating Categories

    • Location4.1
    • Cleanliness2.8
    • Facilities2.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Location of the property is a highlight for many guests as it is situated in the heart of Kochi. The property is also known for its heritage and unique feature of protecting a tree that grows inside the building. Cleanliness is a mixed bag with some guests finding the rooms clean and spacious while others complain about dirty bedding, spider webs, and cockroaches. Staff is generally praised for being friendly, patient, and helpful. However, some guests have reported issues with service and maintenance. Room quality is also a mixed bag with some guests finding the rooms cozy and comfortable while others complain about ill-maintained bathrooms, bad mattresses, and lack of amenities like hot water and Wi-Fi.

    • Location

      The property's location was a highlight for many guests. It is situated in the heart of Kochi, providing easy access to various attractions and activities. Guests appreciated the peaceful and quiet surroundings, making it an ideal place to relax and unwind. Some guests also mentioned the property's proximity to restaurants and cafes, making it convenient for dining options.

    • Cleanliness

      Cleanliness was a concern for some guests, with a few mentioning dirty rooms, bedsheets, and bathrooms. However, some guests appreciated the efforts of the staff in keeping the property clean and tidy. Overall, cleanliness could be improved to provide a more comfortable stay for guests.

    • Staff

      The staff at the property received positive feedback from guests. Many guests appreciated the friendly and helpful nature of the staff, who went out of their way to ensure a comfortable stay. Some guests also mentioned the prompt and efficient service provided by the staff.

    • Room

      The rooms at the property were a mixed bag for guests. While some guests appreciated the spacious and comfortable rooms, others mentioned issues with maintenance and cleanliness. Some guests also mentioned the lack of amenities in the rooms, such as hot water and Wi-Fi.

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