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Review Of Manor Backwater Resort0123401234

Cheepunkal, Kumarakom | 2.5 km drive to Kumarakom Bird Sanctuary

    User Rating & Reviews

    • everyone
    • group
    • couple
    • business
    • family
    3.2
    Good

    62 Ratings, 32 Reviews

    excellent
    27%
    very good
    23%
    average
    16%
    poor
    10%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 4
    • 4
    • 1
    • 1
    • 4
    • 1
    • 4
    • 3

    Rating Categories

    • Location3.0
    • Cleanliness3.6
    • Room4.4
    • Food2.3
    • Value For Money3.5
    • Security3.3
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the scenic location and spacious rooms with good ambience. The staff is friendly and provides decent hospitality. However, many express concerns about maintenance, as rooms and facilities like the pool are not well-kept. Several reviews mention the lack of dining options and unsatisfactory cleanliness, leading to a mixed experience overall.

    Sort by:

    Positive first
    3.0

    Average facilities and rooms..

    nidhin r.couple

    Location is good, but resort is not maintained properly, rooms arrangements and facilities are average and dirty rooms.. additionally, Hotel facilities are not available.

    Travel Month: Jul 2025

    Room: Lake View With Balcony

    1.0

    Worst experience

    akhil s.business

    Remote location. Average rooms. No restaurant facilities available. Complimentary breakfast was terrible

    Travel Month: Jan 2024

    Room: Garden View Room

    1.0

    Food issues

    vikalp a.couple

    No food available at hotel. Breakfast also charged very expensive. Rooms are good and people were nice. Good hospitality but kitchen issues

    Travel Month: Dec 2023

    Room: Garden View Room

    4.0

    Good Stay

    sandeep t.family

    Location of resort is good and rooms are good. No full time restaurant in the resort. We need to walk 700m to find a restaurant. Staffs are good and service is excellent.

    Travel Month: Dec 2023

    Room: Garden View Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    ajesh m.family

    Its terroble!after watching video we were excited to visit the place but once we reach there we were startled to see the pathetic condition of your resort actually not resort a lodge. Already paid money its not refund then also we left from there we lost money its cheating u r uploading a video and the place is entirely different. Will not cone again n not re-command anybody there

    Travel Month: Dec 2023

    Room: Garden View Room

    4.0

    Good Stay

    vedant v.couple

    Good hotel but with old furniture. The staff is so supportive. You might be alone in the entire hotel but you are safe too. And that's the main positive point of this hotel. Overall a good experience.

    Travel Month: Nov 2023

    Room: Garden View Room

    4.0

    Nice stay

    sreejith r.couple

    Excellent service, friendly cuatomer relation staff. Happy with the stay. Lake aide view is nice ambience

    Travel Month: Jun 2023

    Room: Garden View Room

    3.0

    Average Stay

    gokul k.family

    Yes. Place was nice. But the rooms were too old and most of them were under repair. Problem with ac and toilet doors. Pool were not so clean and phone were not working in room. No wifi service available

    Travel Month: Apr 2023

    Room: Garden View Room

    5.0

    Nice ambience

    sreejith r.couple

    Very nice ambience and safe place for couples. Good hospitality, staff behaviour good

    Travel Month: Mar 2023

    Room: Garden View Room

    • user photos
    1.0

    Very bad experience

    sachin l.couple

    Many rooms are there. But no one is there to stay. No maintance. Washroom and bedroom look like old lodge. Very very bad.

    Travel Month: Feb 2023

    Room: Garden View Room

    5.0

    Good experience

    sreejith r.couple

    Nice stay for family and couple

    Travel Month: Jan 2023

    Room: Garden View Room

    5.0

    Good experience

    sreejith r.couple

    Nice ambience for couples and family

    Travel Month: Jan 2023

    Room: Garden View Room

    5.0

    Good experience

    sreejith.couple

    Had a nice vibe shore of the lake. Very comfortable stay for couples, friendly staff.

    Travel Month: Dec 2022

    Room: Garden View Room

    5.0

    Good

    vishnu a.couple

    Nice view super and safe for unmarried couple

    Travel Month: Nov 2022

    Room: Garden View Room

    • user photos
    • user photos
    • user photos
    4.0

    Great location

    rajesh p.family

    Great trip to kumarkaom nce property with elegant views

    Travel Month: Oct 2022

    Room: Garden View Room

    • user photos
    • user photos
    • user photos
    2.0

    Not a good place

    sarath.family

    No food, no restorant, not clean

    Travel Month: Aug 2022

    Room: Garden View Room

    • user photos
    • user photos
    • user photos
    5.0

    Friendly host

    thomas p.group

    Excellent and friendly service, rooms were well maintained and location was very scenic

    Travel Month: Aug 2022

    Room: Garden View Room

    1.0

    Terrible Stay

    kaushik p.

    The stay was terrible. This particular property is not ready to host any quests. This property does not have kitchen and so one has to arrange their food by stepping outside property everytime.

    Travel Month: Apr 2022

    Room: Garden View Room

    1.0

    Terrible Stay

    jijith k.family

    I acknowledged about this resort . As the images on the site were so fascinating, i got impressed with the ambience and booked this resort to enjoy my vacation. But once i reached this resort, the first thing that came to my notice was that it not at all hygienic and the main issue we faced there was regarding electricity. There was no electricity throughout and no one was available in the front desk for help too. As it was raining heavily we struggled alot without electricity and had to vacate the resort that evening itself. I will never recommend this resort ever to anyone. It was such a pathetic situation we ever faced. Such a horrible experience.

    Travel Month: Apr 2022

    Room: Garden View Room

    1.0

    Facility not open for business

    ravi s.family

    We reached the gate and found the gates were closed only to find they were not ready for guests. Spoke to one staff who said that he is the only person and we will be the only guest. He suggested to cancel the booking and ask for refund. He also promised to initiate to refund the payment. Since we didn’t stay, i need my money back. Please let me know if you have any questions. Thanks. Ravishankar

    Travel Month: Mar 2022

    Room: Garden View Room

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