The property is located in a central area close to Raghunath Temple and markets. However, guests have reported poor hygiene, unprofessional staff, and outdated facilities. Some guests complained about the lack of basic amenities such as water bottles, electric kettles, and toiletries. The food quality was also criticized, with some guests describing it as smelly and awful. On the positive side, a few guests appreciated the courteous staff and prompt room service. Overall, the property needs improvement in terms of cleanliness, amenities, and staff behavior.