The property has received mixed reviews from guests. While some have praised the ambiance, location, and food, others have complained about poor maintenance, unprofessional staff, and lack of basic amenities like hot water and towels. Some guests have also mentioned issues with cleanliness and room size. However, there are positive reviews about the polite and helpful staff, spacious rooms, and good WiFi connectivity. Overall, the property seems to have both pros and cons, and guests should consider their priorities before booking.