The location of the property is great with beautiful views of the mountains and apple orchards. Rooms are spacious and well-maintained with separate balconies. Cleanliness is well taken care of with prompt room service. Food quality is good and food & dining staff is friendly and cooperative. The staff is polite and helpful, ensuring a comfortable stay. Overall, the property offers value for money with its excellent services and amenities. However, some guests have reported issues with power backup, broken furniture, and unhygienic rooms.
Location
The property is situated in a beautiful location with amazing views of the mountains and apple orchards. It is away from the crowded city and provides a peaceful and serene environment. However, it is a bit far from the main market and some activities, which may result in incurring extra cost for travel during peak season.
Cleanliness
The property is well-maintained and clean, both inside and outside. The rooms and bathrooms are spacious and hygienic. However, some reviews mentioned issues with uncleaned rooms, dirty linens, and broken amenities.
Food & Dining
The food served at the property is delicious and homely. The buffet breakfast and dinner have a good variety of options, including non-veg. However, some reviews mentioned limited menu options and bad quality of food and drinks.
Staff
The staff at the property is friendly, polite, and helpful. They provide prompt service and are always ready to listen to guests' requests. However, some reviews mentioned unprofessional behavior and rude attitude of the staff in emergency situations.
Value for money
The property provides excellent amenities and services at a reasonable price, making it a great value for money. However, some reviews mentioned issues with power backup, limited amenities, and false promises by tour companies.