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Sector 3, Gurgaon | 4 minutes walk to Gurgaon Railway Station
53 Ratings, 20 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property offers a great stay with clean and spacious rooms, helpful and friendly staff, and a superb location next to the station. Guests appreciate the good water pressure and on-site dining options. While the food delivery and order accuracy could improve, many have enjoyed their time here, highlighting the overall hospitable atmosphere and good amenities.
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Average Stay
Mixed Experience I had a generally good experience, thanks to the helpful staff and decent food. However, there were some significant issues that need attention: - *Slow Food Delivery*: Food delivery was consistently late, often requiring multiple reminders. To get food on time, it's best to order well in advance. - *Order Accuracy*: There were mistakes with orders, such as receiving milk with sugar when requested without. - *Amenities*: Requesting amenities like a bathmat took a long time and multiple reminders. - *WiFi Issues*: WiFi wasn't working on the 10th, and my calls for assistance went unanswered, which was concerning given my work urgency. - *Post-Checkout Call*: I received a call at 11 pm after checking out, asking about food payment, which felt unusual. - *Bathroom Issues*: The bathroom had a foul smell, making it uncomfortable to use. On the positive side: - *Helpful Staff*: The staff were generally helpful. - *Water Pressure*: The water pressure was good, and the instant geyser was convenient. Overall, while the staff were helpful, the service and amenities need improvement to ensure a smoother stay.
Room: Deluxe Room
clean room and good service
Room was clean and spacious. The staffs of the hotel were very friendly and supportive. Good service overall
Room: Deluxe Room
Masaga by Qcent has replied on Wed Oct 01 18:16:00 IST 2025
Dear Shankar Ji Thank you so much for your wonderful review! We’re absolutely delighted to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we’re thrilled that we could provide you with a memorable and comfortable experience. We strive to create a welcoming atmosphere for all our guests, and it’s incredibly rewarding to know we succeeded during your visit. We truly appreciate you taking the time to share your feedback and hope to welcome you back again very soon! Warm regards, Hotel Manager MASAGA by Qcent
best place to stay near station
best place upto the mark best staff best part is it's just next to the station as you can say hotel next door best place upto the mark best staff best part is it's just next to the station as you can say hotel next door 🚪
Room: Deluxe Room
Masaga by Qcent has replied on Wed Oct 01 18:16:43 IST 2025
Dear Abid Ji Thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that you enjoyed your stay with us. Your kind words mean a lot to our team, and we’re thrilled that we could provide you with a memorable and comfortable experience. We strive to create a welcoming atmosphere for all our guests, and it’s incredibly rewarding to know we succeeded during your visit. We truly appreciate you taking the time to share your feedback and hope to welcome you back again very soon! Warm regards, Hotel Manager MASAGA by Qcent
Excellent Stay
Good Rooms, net and clean. And very Humble staff
Room: Deluxe Room
Masaga by Qcent has replied on Tue Jul 01 16:53:43 IST 2025
"Thank you so much for the 5-star review! We're thrilled you had a great experience. Your feedback is greatly appreciated and motivates us to keep providing excellent service
Excellent Stay
Nice room with all the amenities present. Very near to our location went for a close wedding but had a smooth experience.
Room: Deluxe Room
Masaga by Qcent has replied on Tue Jul 01 16:53:54 IST 2025
"Thank you so much for the 5-star review! We're thrilled you had a great experience. Your feedback is greatly appreciated and motivates us to keep providing excellent service
good hotel
I recently stayed at Masaga Hotel and found it to be one of the better options in the area. It’s conveniently located and well-connected. The rooms were clean and comfortable, and the manager, Shatrudhan, was consistently helpful and courteous. Overall, it was a pleasant and satisfying experience.
Room: Deluxe Room
Masaga by Qcent has replied on Tue Jul 01 16:54:03 IST 2025
"Thank you so much for the 5-star review! We're thrilled you had a great experience. Your feedback is greatly appreciated and motivates us to keep providing excellent service
5 star
Stayed at Masaga Hotel recently — it’s one of the better options in the area and very well connected. Rooms were clean and comfortable. Manager Shatrudhan was helpful and polite throughout the stay. Overall, a good experience!
Room: Deluxe Room
Masaga by Qcent has replied on Tue Jul 01 16:54:11 IST 2025
"Thank you so much for the 5-star review! We're thrilled you had a great experience. Your feedback is greatly appreciated and motivates us to keep providing excellent service
Good Stay
Rating: 2/5 Food quality was not up to the mark. Even though breakfast was included in the package, it was not provided properly. Very disappointing in terms of service. The room was okay, but overall experience could have been much better.
Room: Deluxe Room
Masaga by Qcent has replied on Tue Jul 01 16:55:17 IST 2025
"Thank you for taking the time to leave a review. We appreciate your feedback and are always looking for ways to improve
Excellent Stay
familynice rooms good services . cleaniness was good. stay was nice with the hotel. everything was upto the ma4k
Room: Super Deluxe Room
Masaga by Qcent has replied on Tue Jul 01 16:55:36 IST 2025
"Thank you so much for the 5-star review! We're thrilled you had a great experience. Your feedback is greatly appreciated and motivates us to keep providing excellent service
Comfortable stay
Good and comfortable stay near the railway station. Cleanliness is good in the room. The Breakfast is also good.
Room: Deluxe Room
Masaga by Qcent has replied on Tue Jul 01 16:56:17 IST 2025
"Thank you for taking the time to leave a review. We appreciate your feedback and are always looking for ways to improve
Excellent Stay
Good family hotel near gurgaon railway station. Generally i stay here on my short business trips to gurgaon if traveling through rail route. Opted deluxe room. Its size-able, clean fitted with ac, smart tv, wifi, small tea tray and good room service. Front desk staff are courteous and insured comfortable stay. Only sideline things are breakfast starts at 9 am so need to inform the hotel in advance if requires early breakfast.
Room: Deluxe Room
Masaga by Qcent has replied on Tue Oct 29 14:03:09 IST 2024
We thank you for your valuable feedback. We are pleased to know about your good stay experience. Your kind words of appreciation means a lot! We look forward for another opportunity to serve you again.
Excellent Stay
Ecelent
Room: Deluxe Room
Masaga by Qcent has replied on Tue Oct 29 14:04:36 IST 2024
We thank you for your valuable feedback. We are pleased to know about your good stay experience. Your kind words of appreciation means a lot! We look forward for another opportunity to serve you again.
Average Stay
It is a good stay compared to the location. Staff are sincere. Inprovement:tv. Cable connection not there. Ideal rating:3. 5
Room: Deluxe Room
Masaga by Qcent has replied on Tue Oct 29 14:11:41 IST 2024
We appreciate your feedback and are delighted to know you enjoyed our Hotel. Your satisfaction is our top priority, and we look forward to serving you again soon.
Exilent work from hotel staff, good hospitality and good things
Supb hospitality. Nice all things. All hotel staff is so good and cooperative. Giving 10/10 star's to hotel
Room: Deluxe Room
Masaga by Qcent has replied on Tue Oct 29 14:07:24 IST 2024
We thank you for your valuable feedback. We are pleased to know about your good stay experience. Your kind words of appreciation means a lot! We look forward for another opportunity to serve you again.
Average Stay
Location is superb, but breakfast they bring from outside and it was roadside quality, they have also harassed to give early checkin. They have charged 500 to get early check in after having room availability also. So this is purely non professionalism manipulation
Room: Deluxe Room
Masaga by Qcent has replied on Tue Oct 29 14:12:29 IST 2024
We appreciate your feedback and are delighted to know you enjoyed our Hotel. Your satisfaction is our top priority, and we look forward to serving you again soon.
Good Stay
We had an exceptional stay at hotel ma-saga in gurgaon. The staff was incredibly attentive, the rooms were spacious and well-maintained, and the amenities provided were top-notch. The hotel's central location made it convenient for exploring the city, and the on-site dining options exceeded my expectations. I highly recommend hotel ma-saga for a comfortable and enjoyable stay in gurgaon.
Room: Deluxe Room
Masaga by Qcent has replied on Tue Oct 29 14:07:55 IST 2024
We thank you for your valuable feedback. We are pleased to know about your good stay experience. Your kind words of appreciation means a lot! We look forward for another opportunity to serve you again.
Overall a good experience
Property is new and in good condition. Staffs are cordial but need more training. Food is yumm quantity may be a little more
Room: Deluxe Room
Masaga by Qcent has replied on Tue Oct 29 14:12:59 IST 2024
We appreciate your feedback and are delighted to know you enjoyed our Hotel. Your satisfaction is our top priority, and we look forward to serving you again soon.
Average Stay
Room was not too clean and the hot water cattle plug was not working. Otherwise all are good staf behaviour was good.
Room: Deluxe Room
Masaga by Qcent has replied on Tue Oct 29 14:13:22 IST 2024
We appreciate your feedback and are delighted to know you enjoyed our Hotel. Your satisfaction is our top priority, and we look forward to serving you again soon.
Excellent Stay
Very hygiene property and very supportive staff love this property, biggest room at reasonable price, 2 haurs open staff also available 24 haur,
Room: Deluxe Room
Masaga by Qcent has replied on Tue Oct 29 14:13:45 IST 2024
We thank you for your valuable feedback. We are pleased to know about your good stay experience. Your kind words of appreciation means a lot! We look forward for another opportunity to serve you again.
Great staff and an awesome property
Awesome stay with courteous staff and very newly built clean property. Will recommend all for stays.
Room: Deluxe Room
Masaga by Qcent has replied on Mon Apr 29 20:08:35 IST 2024
We thank you for your valuable feedback. We are pleased to know about your good stay experience. Your kind words of appreciation means a lot! We look forward for another opportunity to serve you again.
Sector 63
DLF Phase 3
Udyog Vihar
Golf Course Road
In Sohna
Golf Course Road
Mahipalpur
Sahibabad
Chanakyapuri
Aerocity
Karnki
Aerocity
Connaught Place
East Delhi
Paschim Vihar
Vaishali
Sector 43
Sector 47
Sector 14
DLF Phase 1
Sector 45
DLF Phase 1
DLF Phase 3
DLF Phase 1
Sector 69
Sector 43
Sector 64
Sector 25
Sector 39
DLF Phase 3
Sector 30
Sector 29
Sector 46
Sector 41
Sector 45
Sector 33
