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Baror, Manali | 8 minutes walk to Manali Green Tax Barrier
292 Ratings, 209 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
amazing stay and amazing location. well managed, clean, beautiful location at river Beas. choose this resort blindly. you won't regret.
Room: Premier Room
Good Stay
The location of the property is excellent. We really enjoyed the food , it’s delicious. The hotel staff is also courteous..we really enjoyed our stay in Mastiff
Room: River View Room
Terribl
I had a very bad experience here, I had booked a 2 night stay here and the front office, The staff at the dining room had huge confusion regarding our breakfast inclusions. They interrupted us thrice at the time of breakfast. Terrible experience for which I had paid the property for their expensive suit stay
Room: Suite Room
Average Stay
Overall okay, experience. Bathrooms are in extremely bad condition - fungus is grown in the grouts, and the washroom gate is not lockable and remains open. And who gives a 24 inch tv in any hotel now.
Room: Premier Room
Mastiff Grand Manali Resort has replied on Mon Feb 03 10:23:40 IST 2025
Dear Ramesh, Thank you for sharing your feedback. We're genuinely sorry to hear about your experience with the bathroom condition and the TV size. Your concerns are important to us, and we will address them with our team to improve our services at Mastiff Grand Manali. We appreciate you bringing this to our attention. Regards, Pramesh Bijlwan General Manager
Stay at duplex
familyDuplex is a good choice for a family of 4 as the attic was spacious. Staff was professional and were always at service. Buffet was great and had number of options to eat.
Room: Duplex
Mastiff Grand Manali Resort has replied on Mon Feb 03 10:22:28 IST 2025
Dear Karan, Thank you for sharing your positive experience! It's wonderful to hear that the duplex was a great fit for your family and that you found the attic spacious. We appreciate your kind words about our professional staff and the buffet options. We look forward to welcoming you back to Mastiff Grand Manali! Regards, Pramesh Bijlwan General Manager
awesome stay
very good resort, food is very tasty 😀😃😃😃
Room: Premier Room
Mastiff Grand Manali Resort has replied on Mon Feb 03 10:23:52 IST 2025
Dear Amit, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Mastiff Grand Manali and found the food to be tasty. Your feedback means a lot to us! Regards, Pramesh Bijlwan General Manager
Excellent
All excellent, food stay, view service. . . . .
Room: River View Room
Mastiff Grand Manali Resort has replied on Sun Dec 29 08:55:07 IST 2024
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Great service and great property
My stay at mastiff grand was amazing. The hotel provides amazing hospitality. The staff is polite and courteous. They are always eager to fulfill requests and go beyond brief for the comfort of guests. Special mention for Bhagat from restaurant for great service and conversation. The property is absolutely true to description too. It is bang on the highway, rooms are large, centrally heated and luxurious.
Room: Premier Room
Excellent Stay
very amazzing view in hotel… room are very clean & space food is very good breakfast fast very options very good stay hotel mastiff
Room: Duplex
Mastiff Grand Manali Resort has replied on Tue Dec 03 12:40:44 IST 2024
Dear Gautam, Thank you for sharing your wonderful feedback! We're thrilled to hear that you enjoyed the amazing views, clean rooms, and delicious breakfast options during your stay at Mastiff Grand Manali. Your kind words mean a lot to us, and we hope to welcome you back soon! Regards, Pramesh Bijlwan General Manager
MMT:- MYMEMOURABLETRI
The resort was very nice and the breakfast there was also very tasty, we enjoyed staying there a lot and especially would like to thanks *makemytrip* for giving us such a good deal.
Room: Premier Room
Good Stay
We booked a suite for 3 nights. The room was spacious, heated and plenty of space for the kids to indulge. The breakfast buffet is a little limited but does the job. The room service food is good and the service prompt. Would recommend. Have ample parking for cars as well and i did not face any issues. They can move up the ladder if they work in doing a little tlc of the installed fittings. The hotel has the potential. A little bit of a keen eye for details and it can be one of the best in manali.
Room: Suite Room
Mastiff Grand Manali Resort has replied on Fri Nov 22 15:30:36 IST 2024
Dear Sidharth, Thank you for sharing your experience! We're delighted to hear that you enjoyed the spacious suite and that your kids had plenty of room to indulge. It's great to know that you found the room service and parking satisfactory. We appreciate your suggestions regarding the breakfast buffet and the attention to detail for the fittings; your feedback is invaluable as we strive to improve. Looking forward to welcoming you back to Mastiff Grand Manali! Regards, Pramesh Bijlwan General Manager
Love to stay there
familyResort river area was ausome garden was very big food was delicious staff very polite property location is very good river view is mesmerising
Room: Suite Room
Mastiff Grand Manali Resort has replied on Fri Nov 22 15:30:36 IST 2024
Dear Pawan, Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the beautiful river view, spacious garden, and delicious food. It’s great to know our staff made a positive impression. We hope to welcome you back to Mastiff Grand Manali soon! Regards, Pramesh Bijlwan General Manager
Satisfactory stay. Not 5 star but r sta
Overall review. Good. Cleanliness. 5 star services. 5 star food options in breakfast. 3 star room imfrastructure especially bathrooms. 4 star no games room for kids. Highly diappointed by this
Room: Premier Room
Mastiff Grand Manali Resort has replied on Fri Nov 22 15:30:35 IST 2024
Dear Arif, Thank you for your feedback! We're thrilled to hear you enjoyed the cleanliness and our services, and we appreciate your comments on the food options and room infrastructure. Your thoughts about the games room for kids are valuable, and we understand how important it is for families. We hope to enhance your experience in the future at Mastiff Grand Manali! Regards, Pramesh Bijlwan General Manager
Great stay
Visited property in november. Location was superb. Decent food. Overall comfortable stay. Would definitely choose nice time as well.
Room: River View Room
Mastiff Grand Manali Resort has replied on Fri Nov 22 15:30:35 IST 2024
Dear Sagar, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the superb location and found your stay comfortable. It's great to know that you appreciated the food as well. We can't wait to welcome you back for your next visit! Regards, Pramesh Bijlwan General Manager
Mastiff Grand Hotel and Resort Genuinely Amazing Place to Stay
Beautiful Location and spectacular views ample parking and clean cozy resort amazing services ❤️ Must
Room: River View Room
Excellent Stay
familyExcellent stay in the riverside room with curtious staff and all good amenities, food was also very good and i enjoyed the stay thoroughly
Room: River View Room
Mastiff Grand Manali Resort has replied on Fri Nov 22 15:30:36 IST 2024
Dear Biswanath, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay in the riverside room and appreciated our courteous staff and amenities. It's also great to know that you liked the food. We hope to welcome you back soon for another memorable experience! Regards, Pramesh Bijlwan General Manager
For the view and the hospitality
coupleThe river facing rooms are excellent beyond words. We stayed in their suite and the experience was just surreal. The property is aged and it shows, however the warmth of the staff makes up for it. Especially the restaurant staff. A few essentials were missing, however, the staff were prompt to make the necessary arrangements as soon as they were asked for. The food is perfectly cooked and not a single preparation was sub-par. Overall the three days were just perfect.
Room: Suite Room
Mastiff Grand Manali Resort has replied on Fri Nov 22 15:30:35 IST 2024
Dear Harshith, Thank you for sharing your experience! We’re thrilled to hear that you enjoyed the river-facing rooms and found the suite experience surreal. It's wonderful to know that our staff made a positive impact on your stay, especially the restaurant team. Your feedback about the essentials has been noted, and we're pleased that our staff was able to assist promptly. Thank you for your kind words about the food; we’re glad everything met your expectations. Hope to welcome you back to Mastiff Grand Manali soon! Regards, Pramesh Bijlwan General Manager
Excellent Stay
i always prefer to stay here, wonderful hospitality, location, best river side property in manali, great food and other options. accessibility, parking, cleanliness, everything is very good 👌🏻👌🏻
Room: River View Room
Mastiff Grand Manali Resort has replied on Wed Sep 25 15:54:20 IST 2024
Dear Kapil, Thank you for your wonderful review! We're thrilled to hear that you enjoy our hospitality, the location by the river, and the various amenities we offer. Your kind words about cleanliness and accessibility mean a lot to us. We look forward to welcoming you back to Mastiff Grand Manali soon! Regards, Pramesh Bijlwan General Manager
Bad rooms and washrooms
familyFirst the property and the location is very awesome you love it food is average but the service is very good. Restaurant staff was very nice for them i will give excellent. Now the rooms, rooms are really not in good condition, washroom is very dirty have fungus on the washbasin side.
Room: Premier Room
Mastiff Grand Manali Resort has replied on Mon Jul 01 12:50:34 IST 2024
Dear Neeraj, We are delighted to hear that you loved the property and its location. Your kind words about our service and restaurant staff are truly appreciated! We apologize for the issues you faced with the rooms and washroom cleanliness. Rest assured, we will address this matter with our housekeeping team to ensure a better experience for you and our future guests. Thank you for bringing this to our attention. Regards, Pramesh Bijlwan General Manager
Jaisa dikhaya hai waisa hotel nah i h gande gande room 2 star hotel h
Ghatiya hotel bilkul ghatiya koi na lena ye hotel bilkul bhi na lena 2 star hotel hai ye baht ganda
Room: Premier Room
Mastiff Grand Manali Resort has replied on Mon Jul 01 13:14:30 IST 2024
Dear Mr Nagpal, We want to apologize for your negative experience at our Hotel. We’d like to learn more about your specific situation & make things right. Can you please mail us with a reference to this review, so we can fix it right away? We want to work towards earning back your business. Regards, Pramesh Bijlwan General Manager Mastiff Grand Manali
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