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Khilanganj, Sasaram | 9 minutes walk to Sher Shah Suri Tomb
304 Ratings, 133 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has received mixed feedback from guests. Many guests appreciate the friendly and helpful staff, noting that the checking-in process was smooth. Cleanliness has been a concern, with several mentioning dirty rooms and bathrooms. Some enjoyed well-maintained rooms and good food, while others reported poor hygiene and bad service experiences. The location is convenient, but accessibility is a bit of a hassle for some.
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Excellent Stay
Maurya Royal has excellent management of the stay but the food charges are high.
Room: Luxury Room
Average Stay
"Hotel का room काफी साफ और आरामदायक था। Bed comfortable था और washroom भी साफ था। Staff बहुत helpful था और check-in/check-out process आसान रहा। Location भी अच्छी थी। Overall बहुत अच्छा अनुभव रहा, फिर से यहाँ रुकना पसंद करूंगा।"
Room: Luxury Room
Terrible Stay
rooms were in bad condition no hygiene at all Couldn't sleep all night from the smell
Room: Executive Room
Maurya Royal has replied on Wed Oct 15 16:23:14 IST 2025
Dear Mr. Soni, We’re truly sorry to hear about your unpleasant experience during your stay. Your feedback is very important to us, and we sincerely apologize for the inconvenience caused by room conditions and hygiene issues. Please be assured that we have addressed this matter with our housekeeping and maintenance teams to ensure such situations do not occur again. We value your feedback and hope you will give us another chance to serve you better in the future. Warm regards, Hotel Maurya Royal
Not for Family and business travelers
This is a very bad hotel. The service here is not good at all and this hotel is not at all suitable for family or business travellers. And the food here is also unhygienic. I had the worst experience in this hotel.
Room: Executive Room|Luxury Room
Maurya Royal has replied on Wed Oct 15 16:25:56 IST 2025
Dear Mr. Singh, We sincerely apologize for the disappointing experience you had during your stay. Your feedback regarding cleanliness, service, and food quality has been taken very seriously, and we have already initiated corrective measures with our staff to ensure such issues are not repeated. We deeply regret that we couldn’t meet your expectations this time and assure you that we are committed to improving our standards. We truly hope you will give us another opportunity to serve you better in the future. Warm regards, Hotel Maurya Royal
Average Stay
Lack of proper cleanliness, room service and quality of food.
Room: Luxury Room
Maurya Royal has replied on Wed Oct 15 16:28:00 IST 2025
Dear Mr. Kumar, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations, particularly with cleanliness, room service, and food quality. Please be assured that we have shared your concerns with our housekeeping and kitchen teams to make immediate improvements. Your feedback helps us serve our guests better, and we hope to have the chance to welcome you again with an improved experience. Warm regards, Hotel Maurya Royal
Terrible Stay
Unfortunately the said property is align with our system. So I had no other option left. Cleaning and Manager behavior was terrible. I will never ask anyone to stay there Unfortunately the said property is align with our system. So I had no other option left. Cleaning and Manager behavior was terrible. I will never ask anyone to stay there.
Room: Luxury Room
Maurya Royal has replied on Sun Aug 24 13:47:39 IST 2025
Dear Mr. Alok Kumar, We sincerely apologize for the inconvenience you experienced during your stay with us. Your feedback regarding cleanliness and staff behavior is very concerning, and we assure you that immediate steps are being taken to address these issues with our housekeeping and management teams. Your comfort and satisfaction are very important to us, and we deeply regret that we fell short of your expectations this time. We would be grateful if you could give us another opportunity in the future to serve you better. Warm regards, Sonu kumar back office Hotel Maurya Royal
Terrible Stay
Room ka ac khrb tha Room ka Jamin clean nhi ttha Room ma garmi bahut tha bathroom ma sabun nhi tha Room ma khangi nhi tha
Room: Luxury Room
Maurya Royal
Dear Mr. Ankit Choudhary, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused during your stay. The issues related to AC, cleanliness, and bathroom amenities have been taken up with our housekeeping and maintenance team to ensure they are not repeated. We value your trust and assure you of a much better experience on your next visit. Warm regards, back office Hotel Maurya Royal
Excellent Stay
recently stayed at this hotel and had a wonderful experience. The staff was warm, welcoming, and always ready to help with a smile. The rooms were clean, spacious, and well-maintained, offering all the necessary amenities for a comfortable stay. The location was convenient, close to key attractions and public transport. I especially enjoyed the delicious breakfast buffet with a wide variety of options. The ambiance was peaceful, making it perfect for both work and relaxation. Overall, it was a great value for money, and I would definitely recommend this hotel to anyone looking for a pleasant and hassle-free stay
Room: Executive Room
Maurya Royal has replied on Tue Aug 19 14:24:59 IST 2025
Dear Mr. Amit Kumar Singh, Thank you so much for your wonderful review and perfect rating. We are delighted to know that you had a comfortable and memorable stay with us. Your kind words about our staff, cleanliness, amenities, and breakfast buffet mean a lot to us. It is always our priority to provide our guests with the best experience, and we are glad we could meet your expectations. We truly appreciate your recommendation and look forward to welcoming you back for another excellent stay. Warm regards, Hotel Maurya royal
overall good
good experience at all , staffs are very friendly and helps alot, room was cleen good experience at all , staffs are very friendly and helps alot, room was clean
Room: Luxury Room
Maurya Royal has replied on Tue Aug 19 14:26:07 IST 2025
Dear Mr. Amit Kumar Singh, Thank you for your kind words and perfect rating. We’re delighted to know you had a good experience and found our staff friendly and helpful. Your appreciation for our cleanliness and service motivates us to do even better. We look forward to welcoming you again soon. Warm regards, Hotel Maurya royal
Very bad the staff talks nonsense. It seems as if we went there for free.
Staff beverage service It is very cold and terrible. No one has manners to talk. No one gives any relief to the guests..
Room: Luxury Room
Maurya Royal has replied on Tue Aug 19 14:27:47 IST 2025
Dear Guest, We sincerely apologize for the unpleasant experience you had during your stay. Your concerns regarding staff behavior, service, and cleanliness have been taken very seriously and shared with our team for immediate corrective action. Guest comfort and respect are our top priorities, and we regret falling short of your expectations. We value your feedback and assure you of a much better experience on your next visit. Warm regards, Hotel Maurya royal
If you are visiting with a couple then filling bad
1/5 stars* "Very disappointing experience at this hotel. The receptionist insisted on holding my original Aadhar card till checkout, refused to scan and verify via mobile. No glass facility for drinking water, despite multiple requests. TV not recharge after many requests. over all the receptionist and others behaviour is not good. Poor service and unnecessary rules. Not recommended."
Room: Executive Room
Maurya Royal
Dear Mr. Rajnish Upadhyay, We sincerely apologize for the inconvenience you faced during your stay. Your feedback is very important to us. Holding original ID cards is not a standard policy, and we will investigate why this happened to ensure it does not recur. We’re also sorry for the issues related to drinking water glasses and TV service – this falls short of our service standards. Your concerns are being taken seriously, and we are working with our team to improve these areas immediately. We truly value your feedback and hope you will give us another chance to serve you better in the future. Warm regards, sonu kumar Hotel Maurya Royal
Poor Stay
1/5 stars* "Very disappointing experience at this hotel. The receptionist insisted on holding my original Aadhar card till checkout, refused to scan and verify via mobile. No glass facility for drinking water, despite multiple requests. TV not recharge after many times requests. Poor service and unnecessary rules. Not recommended."
Room: Luxury Room
Maurya Royal
Dear Mr. Rajnish Upadhyay, We sincerely apologize for the inconvenience you faced during your stay. Your feedback is very important to us. Holding original ID cards is not a standard policy, and we will investigate why this happened to ensure it does not recur. We’re also sorry for the issues related to drinking water glasses and TV service – this falls short of our service standards. Your concerns are being taken seriously, and we are working with our team to improve these areas immediately. We truly value your feedback and hope you will give us another chance to serve you better in the future. Warm regards, sonu kumar Hotel Maurya Royal
Appreciate
We had a wonderful stay at hotel! The staff were incredibly friendly and helpful, especially the front desk team. Our room was clean, spacious, and had a great view. The location was perfect for exploring the city, and the breakfast buffet was delicious. We will definitely be back!"
Room: Executive Room
Maurya Royal has replied on Thu Jul 03 12:36:47 IST 2025
Thank you so much, Mr. Chetan, for your kind words and the excellent 5-star rating! We’re truly happy to hear that you had a wonderful stay at our hotel. It’s great to know you appreciated the cleanliness, the location, and especially the support from our front desk team. Your satisfaction is our top priority, and such feedback motivates us to keep delivering our best. We look forward to welcoming you again soon. Thank you for choosing our hotel!
Poor Stay
Room is very massive 2much poor managment
Room: Luxury Room
Maurya Royal
Dear Mr. Amjad Ali, Thank you for your review. We sincerely apologize for the inconvenience you experienced during your stay. We understand your concerns regarding the room and management, and we truly regret that we did not meet your expectations. Your feedback is valuable to us and has been forwarded to the concerned departments to take immediate corrective action. We are committed to improving our services and providing a better experience for our guests. We hope to have the opportunity to welcome you again and serve you better in the future. Warm regards, Hotel Management sonu kumar
Poor Stay
dirty bedsheets, used towel in the bathroom, AC vent broken due to which the direction could not be diverted anywhere, one fan had fixed speed set to max, TV not working even after complaining about it. Breakfast only had one paratha which took about 20+ mins. the fruits provided where from past few days taken out from freezer and directly served. it was already going bad.
Room: Executive Room
Maurya Royal has replied on Fri May 09 17:19:44 IST 2025
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay with us. We are extremely sorry to hear about the condition of the bedsheets and towel provided, as well as the issues with the AC vent, fan, and television. This does not reflect the standard of service we strive to maintain. Your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action. We also apologize for the delay and limited options in breakfast service, as well as the quality of the fruits provided. This falls short of our commitment to providing a comfortable and satisfying experience, and we are taking steps to ensure that our food quality and kitchen operations are improved promptly. We deeply regret the discomfort caused and hope you will consider giving us another opportunity to serve you better in the future. If you choose to stay with us again, we would be happy to ensure your experience is vastly improved. Warm regards, Sonu Kumar Hotel Maurya Royal
nice place hotal
nice place need & clean room bathroom need clean 🫧 🪥🫧 couples stay nice place hotal magnment is good
Room: Luxury Room
Maurya Royal has replied on Sat May 03 16:08:44 IST 2025
Dear Prince Singh, Thank you for your 5-star rating and for choosing to stay with us! We’re glad you found our hotel to be a nice place with neat and clean rooms. Your feedback about the bathroom cleanliness is noted, and we’ll work on improving it further. We’re happy to hear that couples enjoy staying with us and that you appreciated our hotel management. Looking forward to welcoming you again soon! Warm regards, Hotel maurya royal
Poor Stay
facilities very poor and staff behaviour very worse
Room: Executive Room
Maurya Royal has replied on Sat May 03 16:11:50 IST 2025
Dear Vivek Raj, Thank you for your feedback. We’re truly sorry to hear that your experience did not meet expectations. Please accept our sincere apologies for the inconvenience caused by the facilities and the behavior of our staff. Your concerns are very important to us, and we are addressing them seriously with the team to ensure improvements are made. We value every guest’s experience and hope to have the opportunity to provide you with a much better stay in the future. Warm regards, Hotel Management Team
Bad
This is a worst hotel regarding all types of services. Neither reception is responding nor room services are responding. People's are very casual in all approach. Breakfast is not up to mark.
Room: Luxury Room
Maurya Royal has replied on Sat May 03 16:26:14 IST 2025
Dear Anil Kumar Singh, We sincerely apologize for the disappointing experience you had during your stay. We are truly sorry that you faced issues with both the reception and room services, as well as the quality of breakfast. This is not the level of service we strive to provide, and we deeply regret the inconvenience caused. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made promptly. We hope you will give us another opportunity to serve you better in the future. Warm regards, Hotel Maurya royal
Excellent Stay
very good service. thankuu so much... 🧡
Room: Luxury Room
Maurya Royal
Dear Rudra Pratap Singh, Thank you so much for your kind words and 5-star rating! We're thrilled to hear that you had an excellent stay and appreciated our service. Your satisfaction means a lot to us. 🧡 We look forward to welcoming you again soon! Warm regards, Hotel Maurya royal
Excellent Stay
I was not expecting this but i am really happy with the services which was provided by marya royal highly recommendable hotel in sasaram food staff everything was good
Room: Luxury Room
Maurya Royal has replied on Mon Feb 10 15:43:08 IST 2025
Dear Subhajit Ghosh, Thank you for your kind words and for taking the time to share your experience! We are thrilled to hear that you had an excellent stay at Marya Royal. Your appreciation for our services, food, and staff motivates us to keep delivering the best hospitality. We truly appreciate your recommendation and look forward to welcoming you again soon! Best Regards, Hotel Maurya Royal
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