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You are booking hotel for more than 30 days
Uraiyoor, Tiruchirappalli | 9.7 km drive to Tiruchirappalli International Airport
141 Ratings, 68 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has a central location that's convenient for shopping and visiting local attractions. Guests appreciate the spacious and clean rooms, good food quality, and helpful front desk staff. However, poor maintenance, inadequate room service, and hygiene issues, particularly in bathrooms, were frequently highlighted as areas needing improvement. Basic amenities often required reminders, impacting overall satisfaction.
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Terrible Stay
This place is not definitely worth for money and poor maintenance,worst washrooms and broken toilet seats.
Room: DELUXE AC
MAYAS KEM PRIDE
DearSir, We would like to extent to you our most sincere apologies regarding your recent experience with our hotel. We have a high standard of quality regarding services and your stay should never have been an exception. We greatly appreciate your constructive feedback regarding the aspects of the hotel which needs improvisation. We hope that we can convince you to change your mind about another visit to our property. Please reach out to us directly at (Email & Phone no), if you would be willing to give us a chance to turn your experience around. It would be such a pleasure in welcoming you back with higher standards and services provided by us. With much appreciation, reservations Mayas Kem Pride
two days stay, not good
1) Room was good. 2) Amenities was not good 3) hygiene was not a factor of service 4) restaurant opens too late for early risers
Room: DELUXE AC
MAYAS KEM PRIDE has replied on Tue Oct 14 08:57:33 IST 2025
Dear sir Thank you for taking the time to review your stay with us. However, there were some positives of our hotel as you mentioned. We're thankful for that. We're so sorry to hear about the negative side of our hotel. We will be using your review as one of the example in improving the standards and service provided. We truly appreciate your feedback and we look forward to welcome you with much more higher standards and service provided by us. With much appreciation, Mayas KemPride. Front Office Manager.
Poor Stay
Basic amenities like Towel, Dust bin, water bottle were issued only on reminders. Room service is pathetically unresponsive and delayed. House keeping staff were inattentive Basic amenities like Towel, Dust bin, water bottle were issued only on reminders. Room service is pathetically unresponsive and delayed. House keeping staff were inattentive
Room: DELUXE AC
MAYAS KEM PRIDE
Dear Sir We would like to extent to you our most sincere apologies regarding your recent experience with our hotel. We have a high standard of quality regarding services and your stay should never have been an exception. We greatly appreciate your constructive feedback regarding the aspects of the hotel which needs improvisation. We hope that we can convince you to change your mind about another visit to our property. Please reach out to us directly at (Email & Phone no), if you would be willing to give us a chance to turn your experience around. It would be such a pleasure in welcoming you back with higher standards and services provided by us. With much appreciation, Reservations Mayas Kem Pride
Worst exp
Very worst room service..Room Ac not working while reporting this issue to reception..The receptionist ask one person to go and check but that guy is not even moved from his sitting place and showing some worst attitude then the receptionist ask us to go to room he will send for Ac service but time has gone we wait for 15mins room is getting hot then we went to reception to look at it still that service guy is sitting in that place too..Then we have asked to change room...Bathroom toilet is not cleaned well in that room too..Very worst experience for that big price paid
Room: DELUXE AC
MAYAS KEM PRIDE
Dear Sir We would like to extent to you our most sincere apologies regarding your recent experience with our hotel. We have a high standard of quality regarding services and your stay should never have been an exception. We greatly appreciate your constructive feedback regarding the aspects of the hotel which needs improvisation. We hope that we can convince you to change your mind about another visit to our property. Please reach out to us directly at (Email & Phone no), if you would be willing to give us a chance to turn your experience around. It would be such a pleasure in welcoming you back with higher standards and services provided by us. With much appreciation, Reservations Mayas KemPride
Average Stay
I planned to stay for a day for a business trip. The bed and the room were comfortable but the bathroom was not clean at all. On top of this in the toiletries only a small soap and towel were provided. There was no toothbrush or toothpaste or even a basic comb. If the price had been lower, it would have been worth the stay You can get better hotels for the same price in the nearby vicinity.
Room: DELUXE AC
MAYAS KEM PRIDE has replied on Tue Oct 14 08:59:36 IST 2025
Dear sir, Thank you for taking the time to review your stay with us. However, there were some positives of our hotel as you mentioned. We're thankful for that. We're so sorry to hear about the negative side of our hotel. We will be using your review as one of the example in improving the standards and service provided. We truly appreciate your feedback and we look forward to welcome you with much more higher standards and service provided by us. With much appreciation, Front Office Manager.
Good Stay
Everything was fine, after discussion with receptionist - extra bed, complimentary break fast etc. Proactive actions by the receptionist would make this excellent experiance
Room: DELUXE AC
MAYAS KEM PRIDE has replied on Tue Oct 14 09:00:05 IST 2025
Dear sir, We're beyond thrilled to read this positive review from your end. We are glad that you found our hotel was a fabulous choice for your stay. We work really hard to meet expectations like yours, and we're happy to hear that we hit the mark for you. We will address your feedback with the appropriate staff. Your business is much appreciated and we look forward in welcoming you back in the near future. With much appreciation, Front Office Manager.
Terrible Stay
coupleWorst hotel, worst behavior at the time of check in, no ac, no proper lighting, unhygienic bathroom. Dusty rooms
Room: DELUXE AC
MAYAS KEM PRIDE
Dear Sir We would like to extent to you our most sincere apologies regarding your recent experience with our hotel. We have a high standard of quality regarding services and your stay should never have been an exception. We greatly appreciate your constructive feedback regarding the aspects of the hotel which needs improvisation. We hope that we can convince you to change your mind about another visit to our property. Please reach out to us directly at (Email & Phone no), if you would be willing to give us a chance to turn your experience around. It would be such a pleasure in welcoming you back with higher standards and services provided by us. With much appreciation, Thanks Sir
Excellent Stay
Excellent service good ac cooling and a very clean place and excellent breakfast and overall excellent.
Room: DELUXE AC
MAYAS KEM PRIDE has replied on Tue Oct 14 09:02:40 IST 2025
Dear Sir We're beyond thrilled to read this positive review from your end. We are glad that you found our hotel was a fabulous choice for your stay. We work really hard to meet expectations like yours, and we're happy to hear that we hit the mark for you. We will address your feedback with the appropriate staff. Your business is much appreciated and we look forward in welcoming you back in the near future. With much appreciation, __________. Front Office Manager.
Poor Stay
Very bad experience than never before as no proper service, no amenities like kettle, bath towel, room service, laundry etc. Were provided and even the room lock was not proper and not addressed until we checkout. Food was not up to the mark.
Room: DELUXE AC
MAYAS KEM PRIDE
Dear Sir We would like to extent to you our most sincere apologies regarding your recent experience with our hotel. We have a high standard of quality regarding services and your stay should never have been an exception. We greatly appreciate your constructive feedback regarding the aspects of the hotel which needs improvisation. We hope that we can convince you to change your mind about another visit to our property. Please reach out to us directly at (Email & Phone no), if you would be willing to give us a chance to turn your experience around. It would be such a pleasure in welcoming you back with higher standards and services provided by us. With much appreciation, Reservations Mayas Kem PRide
Excellent Stay
The stay was good, but they need to improve the house keeping service, like the utensils that they use are old and not clean, and the taps, flush, soap stand are not in a good condition
Room: DELUXE AC
MAYAS KEM PRIDE has replied on Tue Oct 14 09:04:20 IST 2025
Dear Sir We're beyond thrilled to read this positive review from your end. We are glad that you found our hotel was a fabulous choice for your stay. We work really hard to meet expectations like yours, and we're happy to hear that we hit the mark for you. We will address your feedback with the appropriate staff. Your business is much appreciated and we look forward in welcoming you back in the near future. With much appreciation, Front Office Manager.
Average Stay
poor room facilities food. 👍
Room: Non AC DELUXE
MAYAS KEM PRIDE has replied on Tue Oct 14 09:05:11 IST 2025
Dear Sir, Thank you for taking the time to review your stay with us. However, there were some positives of our hotel as you mentioned. We're thankful for that. We're so sorry to hear about the negative side of our hotel. We will be using your review as one of the example in improving the standards and service provided. We truly appreciate your feedback and we look forward to welcome you with much more higher standards and service provided by us. With much appreciation, ___________. Front Office Manager.
Excellent Stay
businessExcellent service and immediate response. Facing problem in hotel airconditioner not working. Makemytrip immediate response
Room: DELUXE AC
MAYAS KEM PRIDE has replied on Tue Oct 14 09:05:35 IST 2025
Dear Sir We're beyond thrilled to read this positive review from your end. We are glad that you found our hotel was a fabulous choice for your stay. We work really hard to meet expectations like yours, and we're happy to hear that we hit the mark for you. We will address your feedback with the appropriate staff. Your business is much appreciated and we look forward in welcoming you back in the near future. With much appreciation, __________. Front Office Manager.
Average Stay
Good ambience. But no coffee packets in room. This should be provided. Also a cot for extra mattress should be provided. Thanks
Room: DELUXE AC
MAYAS KEM PRIDE has replied on Tue Oct 14 09:05:57 IST 2025
Dear Sir Thank you for taking the time to review your stay with us. However, there were some positives of our hotel as you mentioned. We're thankful for that. We're so sorry to hear about the negative side of our hotel. We will be using your review as one of the example in improving the standards and service provided. We truly appreciate your feedback and we look forward to welcome you with much more higher standards and service provided by us. With much appreciation, ___________. Front Office Manager.
Not good
This management not customer friendly, if they have options to solve the problem also they mean for money only, i never ever recommend this hotel to any one, cheep behavior they shown to me. Very bad experience learned from this people.
Room: DELUXE AC
MAYAS KEM PRIDE
Dear Madam We would like to extent to you our most sincere apologies regarding your recent experience with our hotel. We have a high standard of quality regarding services and your stay should never have been an exception. We greatly appreciate your constructive feedback regarding the aspects of the hotel which needs improvisation. We hope that we can convince you to change your mind about another visit to our property. Please reach out to us directly at (Email & Phone no), if you would be willing to give us a chance to turn your experience around. It would be such a pleasure in welcoming you back with higher standards and services provided by us. With much appreciation,
Bad experience
groupVery worst and not clean properly. Bed also not clean. Hotel property is very poor. Pols come and check then booking.
Room: Non AC DELUXE
MAYAS KEM PRIDE
Dear Sir We would like to extent to you our most sincere apologies regarding your recent experience with our hotel. We have a high standard of quality regarding services and your stay should never have been an exception. We greatly appreciate your constructive feedback regarding the aspects of the hotel which needs improvisation. We hope that we can convince you to change your mind about another visit to our property. Please reach out to us directly at (Email & Phone no), if you would be willing to give us a chance to turn your experience around. It would be such a pleasure in welcoming you back with higher standards and services provided by us. With much appreciation,
Good Stay
Room was clean and good, front office executive received allot with politely, morning breakfast was very tasty and quality and serving was good overall i satisfied with the hotel
Room: Non AC DELUXE
MAYAS KEM PRIDE has replied on Tue Oct 14 09:08:05 IST 2025
Dear Sir, We're beyond thrilled to read this positive review from your end. We are glad that you found our hotel was a fabulous choice for your stay. We work really hard to meet expectations like yours, and we're happy to hear that we hit the mark for you. We will address your feedback with the appropriate staff. Your business is much appreciated and we look forward in welcoming you back in the near future. With much appreciation, __________. Front Office Manager.
Duelist this hotel from mm
familyAbsolutely pathetic hospitality terrible breakfast standard facilities such as soaps, brushes, kettle, coffee sachets, etc etc have to be asked for torn blankets/decade old linen only 1 complimentary water bottle
Room: DELUXE AC
Poor Stay
Response is good, but infrastructure very bad. Door not properly closed, no proper hot water provided
Room: Non AC DELUXE
Excellent Stay
The room was well maintained and the checkin process was very smooth. Overall a very good experience to start my vacation with this hotel as the first stop over.
Room: DELUXE AC
Good stay and prompt food service
Good location, room was good for family stay, prompt food service.
Room: DELUXE AC
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