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Mandi Mohalla, Mysore | 2.9 km drive to Mysore Palace
102 Ratings, 33 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly and courteous staff, highlighting their helpful nature. The property boasts a clean and well-maintained environment, with spacious rooms and good amenities. Its prime location offers easy access to major attractions and shopping areas. Many visitors enjoy the comfortable stay and commend the service, particularly noting the helpful reception staff. Overall, it's a pleasant choice for a visit.
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Good Stay
The staff were really courteous but location is off city, no shops around, difficult at night, no restaurant also in the hotel
Room: Semi suit
Mazus Urban Express has replied on Thu Oct 16 18:00:55 IST 2025
Dear Arnab Datta, Thank you for sharing your feedback and for appreciating our courteous staff. We truly value your comments regarding the location and dining options. Your suggestions are important to us, and we’re working on enhancing guest convenience, including improving access to nearby amenities and food options. We hope to welcome you again for an even more comfortable stay experience.
Excellent Stay
Nice decoration and all room interiors are made feel good and also the room colour combination is fabulous
Room: Deluxe AC room
Mazus Urban Express has replied on Sun Sep 28 10:39:43 IST 2025
Dear Praneeth MP, Thank you so much for sharing your wonderful feedback and for rating We’re delighted to hear that you loved the room interiors, the decoration, and the color combinations. It’s truly rewarding to know that our efforts in creating a comfortable and pleasant ambiance made your stay memorable. We look forward to welcoming you back soon for another excellent experience at Mazus Urban Express.
ecommended for stay
Stay was good and the staffs were well behaved and helpful. Location is very close to St. philominas church and all the attractions are well within the distance. Rooms and bathrooms were neat.
Room: Deluxe AC room
Mazus Urban Express has replied on Wed Sep 24 22:07:45 IST 2025
Dear Mr. Shijoy, Thank you for sharing your feedback and for rating us 5/5. We are delighted to know that you had a pleasant stay with us. It’s wonderful to hear that you found our location convenient and appreciated the cleanliness of our rooms and bathrooms. We’re also glad our team’s hospitality made your stay comfortable. We truly value your kind words and look forward to welcoming you again soon.
Very good stay
Very good stay for 1-2 nights. Clean room and bathroom. 24 hrs. Reception and hot water. Staff were very friendly. Special thanks to Geetha mam from reception for her helpful nature. The location is very near to City Bus stand and other attractions. Overall a very good stay.
Room: Deluxe AC room
Mazus Urban Express has replied on Sun Sep 28 10:41:57 IST 2025
Dear Soumen Sengupta, Thank you for choosing Mazus Urban Express and for sharing such a detailed and thoughtful review. We’re delighted to know that you had a comfortable stay and appreciated our clean rooms, bathrooms, and round-the-clock services. We’ll be sure to pass on your kind words to Mrs,Geetha, she’ll be thrilled to know her helpful nature made a difference to your experience. We’re also glad that our central location added to your convenience. We look forward to welcoming you again on your next visit to Mysuru for another pleasant stay.
Excellent Stay
It's a splendid stay for me in Mazus Urban Express. I really enjoyed the location as I had no difficulty in doing shopping.... Besides all that , I should mention here about the facilities which is awesome. And above all the staff and the Manager incharge are very friendly and obledging.....
Room: Semi suit
Mazus Urban Express has replied on Wed Sep 24 22:09:09 IST 2025
Dear Mr. Lakshman, Thank you for rating us 5/5 and for sharing such wonderful feedback about your stay at Mazus Urban Express. We are delighted to know that you enjoyed the convenient location, our facilities, and most importantly, the warm hospitality of our staff and Manager. Your kind words mean a lot to us and motivate our team to continue delivering the best experience to our guests. We look forward to welcoming you again for another splendid stay.
Average Stay
Somewhat decent rooms at good budget. But can't expect so many facilities but service is good and near to suburban bus stand
Room: Deluxe AC room
Mazus Urban Express
Dear Mr. Ganesan, Thank you for sharing your feedback and for choosing to stay with us. We’re glad to know you found our rooms budget-friendly and appreciated our service as well as our convenient location near the suburban bus stand. We also value your note regarding facilities and will certainly keep this in mind as we continue working to enhance the guest experience. Your inputs help us improve, and we hope to welcome you back for an even more comfortable stay in the future. Warm regards, Ajnas ks Manager, Mazus Urban Express – Mysore
Nice location and friendly staff!
Great Location right in the heart of the city. Front Desk Staff are courteous and helpful particularly Ashraf who was great and took care of my stay! Hotel and toilets are clean.
Room: Deluxe Twin bed AC|Deluxe AC room
Mazus Urban Express
Dear Mr. Ravi Chandra Ginnavaram, Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed our central location and appreciated the cleanliness of our hotel and washrooms. Your compliments for our front desk team, especially Ashraf, mean a lot — we will surely pass along your appreciation to him. It was a pleasure hosting you, and we look forward to welcoming you back soon! Warm regards, Manager Hotel Mazus Urban Express – Mysore
Excellent Stay
excellent stay, always welcoming staff with pleasant smile,rooms are well maintained looking forward for a next stay.great job keep going forever.
Room: Non AC
Mazus Urban Express has replied on Thu Sep 25 11:39:34 IST 2025
Dear Mr. Stephen, Thank you for rating us 5/5 and for your kind words. We’re delighted to know you had an excellent stay and appreciated our welcoming staff, well-maintained rooms, and service. Your encouraging feedback truly motivates our team to keep doing their best. We look forward to welcoming you again soon for another memorable stay.
Pleasant ans Hasslefree
Its a pleasant stay and location is well connected to tourists places. Staff was very rooms and washrooms.
Room: Deluxe AC room
Mazus Urban Express has replied on Wed Jul 30 12:24:59 IST 2025
Dear Mr. Kali Prasad Sahoo, Thank you for sharing your feedback and for rating us . We're glad to know that you had a pleasant and hassle-free stay, and that you found our location well-connected to tourist spots. We also appreciate your comments regarding room and washroom cleanliness and will take this as an opportunity to improve further. Looking forward to welcoming you back for an even better experience. Warm regards, Team Mazus
ni Nice
clean and hygienic, good service. Is in the heart of the city. very convenient to locate the hotel as well, highlyrecommended
Room: Deluxe AC room
Mazus Urban Express
Dear Ms. Lakshmi, Thank you for your wonderful review and perfect rating! We're delighted to know that you found our hotel clean, hygienic, and conveniently located in the heart of the city. Your kind words about our service and recommendation truly mean a lot to us. It was a pleasure having you with us, and we hope to welcome you back for another great stay soon! Warm regards, Manager Hotel Mazus Urban Express – Mysore
Excellent Stay
It was amazing
Room: Non AC
Mazus Urban Express
Dear Ms. Sangeetha, Thank you so much for your kind words ! We're thrilled to hear that you had an amazing stay with us. Your feedback is truly appreciated and motivates our team to continue delivering great experiences. We look forward to welcoming you back to Hotel Mazus Urban Express on your next visit to Mysore! Warm regards, Manager Hotel Mazus Urban Express – Mysore
Excellent Stay
Very clean . Near to all prime locations . Good staffs. Specious rooms .
Room: Non AC
Mazus Urban Express
Dear Kirankumar B Thank you so much for your glowing review . We’re delighted to hear you enjoyed an exceptionally clean environment, spacious rooms, prime location, and friendly, helpful staff—exactly what we strive to deliver daily. guestara.com Your feedback has been shared with the entire team, and your kind words truly motivate us to maintain these high standards. We look forward to the pleasure of welcoming you back soon—please feel free to reach out with any requests to make your next stay even more memorable! Warm regards, Ajnas ks General Manager
Poor Stay
The property was very old, phone didn’t work, wardrobe sliders didn’t work. Foul smell on the corridors, had to complaint thrice to get it sorted. The glasses and mugs were not cleaned.
Room: Deluxe AC room
Mazus Urban Express has replied on Mon Jun 02 14:06:41 IST 2025
Dear Ayushi Pandey, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you faced during your staycation. We regret to hear that the property condition and services did not meet your expectations. Your concerns regarding the non-functional wardrobe sliders, unclean glasses and mugs, and the foul smell in the corridors have been noted and shared with our housekeeping and maintenance teams for immediate improvement. We would also like to inform you that due to unusually heavy rain on the day of your arrival, our telephone lines were disrupted, which affected internal communication. Additionally, the rain also caused delays in the arrival of our maintenance staff, which unfortunately impacted the speed of service and resolution of issues. We understand this added to your frustration, and we sincerely apologize for the inconvenience caused. Your feedback is extremely valuable to us as it helps us work on the areas where we fell short. We are committed to providing a better experience and hope you will give us another opportunity in the future to serve you more comfortably. Warm regards, Ajnas ks General Manager Mazus Group
Excellent Stay
Stay was pleasant, they provided all the amenities, property location is accessible to all major destinations, staff was very polite and welcoming
Room: Normal AC Room|Deluxe AC room
Mazus Urban Express has replied on Mon May 26 13:19:38 IST 2025
Dear Santhosh, Thank you so much for your excellent 5-star rating and kind feedback! We’re thrilled to hear that you had a pleasant stay with us and found our location convenient, our amenities complete, and our staff polite and welcoming. Your appreciation truly means a lot to our team. We also take note of your feedback regarding cleanliness and will ensure continued focus on maintaining the highest standards across all areas of the property. Looking forward to hosting you again soon at Mazus Urban Express! Warm regards, Team Mazus Urban Express
Excellent Stay
the hotel mazus Urbana espress was really good it was near to everything and the rooms were really really good and cleaned and they gave us a safe and the washrooms were soo clean and the service was also amazing
Room: Deluxe AC room
Mazus Urban Express has replied on Sun May 25 11:11:53 IST 2025
Dear Gopinath Adigopula, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had an excellent stay at Mazus Urban Express and that you appreciated our clean rooms, washroom hygiene, and attentive service. It’s great to know our location was convenient for your needs and that you felt safe and well taken care of. Your kind words truly motivate our team, and we look forward to welcoming you again on your next visit! Warm regards, Team Mazus Urban Express
Good Stay
Hotel is at a prime location and very comfortable stay we had and food options or not available
Room: Semi suit
Mazus Urban Express has replied on Thu May 08 20:28:40 IST 2025
Thank you for sharing your feedback, Naga. We're delighted to hear that you had a comfortable stay and appreciated the hotel's prime location. Your positive experience is valuable to us. Regarding the food options, we understand that availability can vary. Some guests have noted limited dining choices at certain locations, which might have been the case during your visit . If you have specific suggestions or concerns about the food offerings, please feel free to share them. Your insights help us improve and ensure a better experience for all guests.
Good Stay
Location is nearby to major tourist places
Room: Deluxe AC room|Deluxe Twin bed AC
Mazus Urban Express has replied on Wed May 07 14:48:05 IST 2025
Thank you, R. Shanmuga Sundari, for your rating and feedback! We’re glad to hear you had a good stay and found the location convenient for visiting major tourist attractions. We hope to welcome you back soon for another pleasant experience.
pleasant stay
Good location, clean and spacious room. Not sound proof though. Parking available. No kitchen attached
Room: Semi suit
Mazus Urban Express
Dear Mr. Mishra, Thank you so much for your kind review! We're glad to hear that you had a pleasant stay and appreciated our location, cleanliness, and spacious rooms. Your note about the soundproofing and lack of an in-house kitchen is well taken—we’ll certainly keep this in mind as we work on improving guest comfort. We hope to welcome you back again soon for another enjoyable stay! Warm regards, Ajnas ks Manager Mazus Hotels & Resorts
Good Stay
Stay was good. Rooms are also neat and clean. Staff was good. Parking facility is also good. Easy to visit most of the tourist places of mysore. Room rate is also affordable.
Room: Deluxe Twin bed AC
Mazus Urban Express has replied on Tue Apr 15 17:20:58 IST 2025
Dear Feby Sunny, Thank you so much for taking the time to share your feedback and for rating your stay 4 stars! We're glad to hear that you had a pleasant experience and found the rooms clean, the staff courteous, and the location convenient for exploring Mysore. It's also great to know that you found our rates affordable and the parking facility useful. We truly appreciate your kind words and hope to welcome you again on your next visit to Mysore! Warm regards, Ajnas ks , Manager
Comfortable stay!
The best part about the property is the location. Literally everything is so near and the stay is too convenient as well.
Room: Deluxe AC room
Mazus Urban Express
Thank you so much for your kind words and the 5-star rating! 🌟 We’re delighted to hear that you enjoyed your stay and found the location convenient — we agree, it’s one of the best parts of staying here! We hope to welcome you back again soon for another comfortable and enjoyable visit. Warm regards, Ajnas ks Manager
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