Name: Mementos by ITC Hotels Jaipur
Address: 1, VPO NATATA, NEAR KUNDA, Jaipur, Rajasthan, 302028, Kukas, Jaipur, 302028, IN
Price range: Mementos by ITC Hotels Jaipur Price starts at INR 55,000/Night
Rating: 4.5

5.0

Excellent Stay

shama k.family with 3 kids

Everything was great! The welcome, the stay, room, oh what a great food ! My parents had a memorable experience!

Travel Month: Oct 2025

Room: Deluxe Villa

3.0

Average Stay

binit b.family with 2 kids

property is very beautiful but service is very average n food is not at all good . most of the staffs working here need more training. but the rooms are very good.

Travel Month: Sep 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Fri Oct 10 18:46:12 IST 2025

Thank you for sharing your feedback. We are delighted to know you found the property beautiful and the rooms comfortable. However, we sincerely regret that your experience with service and food fell short of expectations. Please be assured that your observations have been shared with the concerned teams for necessary action. We value your insights as they help us enhance our guest experience, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.

5.0

Hospitality

deepak k.couple

Excellent Hospitality and very polite & smiling staff. Beautifull property. The dining atmosphere is very cozy with cultural shows

Travel Month: Sep 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Sun Oct 05 11:03:55 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels.

5.0

Awesome stay

gagandeep s.family with 1 kid

Luxurious stay. ITC never fails to impress. Traveled with family. Highly recommend this property in Jaipur

Travel Month: Sep 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Sun Oct 05 11:03:45 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels.

4.0

Good Stay

manish b.family with 2 kids

Very good hospitality and lot of variety in buffet also quality of food is awesome. rooms are clean, however balconies need maintenance. Very good hospitality and lot of variety in buffet also quality of food is awesome. rooms are clean, however balconies need maintenance.

Travel Month: Sep 2025

Room: Premium Villa

Mementos by ITC Hotels Jaipur has replied on Sun Oct 05 11:03:15 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. We have also noted your feedback regarding the upkeep of balconies and will ensure it is addressed promptly. Look forward to welcoming you back again at ITC Hotels.

4.0

Very good experience.

vinayak a.family

We visited Mementos for a couple of nights and had a very good experience. Would definitely recommend this property for a nice relaxing stay.

Travel Month: Sep 2025

Room: Premium Villa

Mementos by ITC Hotels Jaipur has replied on Tue Sep 23 16:09:08 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels.

1.0

horrible experience

mayank d.couple

Staff was trying to upsell and pushing out guest from property., Paid for premium room and stayed in Deluxe room on second day .

Travel Month: Sep 2025

Room: Premium Villa

Mementos by ITC Hotels Jaipur has replied on Wed Sep 17 12:08:38 IST 2025

Thank you for choosing to stay at Mementos by ITC Hotels- Jaipur and taking out time to share your valuable feedback. We have noted with utmost concern, your valuable feedback. That being said, it would not be enough unless it is followed up with the desired intervention and necessary action from the concerned team members; which is assured from our end. Looking forward to your continued patronage.

5.0

Excellent Stay

urvija a.family

Me, my husband we took our 9months daughter for her first staycation. After the booking I got a call from the hotel to know my reason of visit nd when I mentioned them that we are travelling with a toddler they provided us a baby cot in the room, nd my daughter was very happy in playing inside the cot. Their hospitality was amazing, the kids meal was complimentary nd for every meal of her they calling us nd asking what has to be made nd in what direction, trust me even the baby food was very yummy. Each nd every staff over there was very kind nd helpful not for once we faced any problem in the stay. Highly recommend and would love to visit again.

Travel Month: Sep 2025

Room: Premium Villa

Mementos by ITC Hotels Jaipur has replied on Wed Sep 17 12:06:21 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels.

5.0

Amazing

vrundhi n.family

Such a memorable getaway—spacious rooms, incredible food, and peacocks everywhere. Hospitality on point!

Travel Month: Sep 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Wed Sep 17 12:05:51 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels.

5.0

beautiful stay enjoyed a lot

shilpi b.family

It was amazing, ambiance stay food hospitality all were good. It was birthday celebration and they decorated room so well, provided cake, overall very nice stay

Travel Month: Sep 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Wed Sep 17 12:05:40 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels.

5.0

Excellent Stay

shantaram p.family with 1 kid

Amazing property witb superb hospitality. The venue is locTed at the outskirts away from all the noice. You get to hear the peacocks sing in the morninb and if lucky get to see one as well. Breakfast spread is huge with tasty offerings. I had a 3 year daughter travel along, she enjoyed at the play areas and the swimming pool. A must visit property of ITC

Travel Month: Sep 2025

Room: Premium Villa

Mementos by ITC Hotels Jaipur has replied on Sun Sep 14 19:03:53 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels.

5.0

Perfect staycation property!

divya v.family with 1 kid

Everything about the property was excellent! It’s a well spread out resort, with spacious rooms and wonderful bathrooms and delicious food.

Travel Month: Sep 2025

Room: Premium Villa

Mementos by ITC Hotels Jaipur has replied on Sun Sep 14 19:04:00 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels.

5.0

Spacious Rooms and great hospitality

udit d.couple

The location was good. Spacious rooms with a neat & clean environment. In short a Great stay with great hospitality

Travel Month: Aug 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Sun Sep 14 19:04:09 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels.

2.0

mementoes review

rehan c.couple

The room and infrastructure of the property was exceptionally good. But the food quality was questionable. Though the staff was generous and tried to be as accommodating as they could but food standards were not upto the mark. The variety in buffet was very limited. There was some leakage in bath tub as well which was a bit of a bummer. The flooring was not as maintained as it should have for such a newly built property. Hence I’d say, There is a tremendous scope of improvement before it can fall into a luxe category.

Travel Month: Sep 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Sun Sep 14 19:26:27 IST 2025

Thank you for taking the time to share your valuable feedback. We are delighted to know that you found our rooms and infrastructure to be exceptionally good and our team members generous and accommodating. At the same time, we sincerely regret that certain aspects of your experience did not meet expectations. Please be assured that our culinary and engineering teams have already been briefed to address these concerns and take corrective measures. We truly appreciate your comments as they help us improve and move closer to the standards we strive for. We hope to have the opportunity to welcome you back and provide you with a more seamless and memorable experience.

2.0

Poor Stay

varun a.

The food was so pathetic, i can never imagine such food in from a brand like ITC. Despite paying for the most premium suite and requesting the hotel for making certain arrangement for our anniversary, they didn’t do anything. I had asked them to decorate the bed and make arrangements for candle light dinner for the couple which they agreed. I also offered to pay additonal charges but they forgot to make all the arrangements. They only sent cake which was again pathetic, so i requested to get something from the bakery. And they said bakery is closed. What is the point of spending a lakh rupees and still not be able to celebrate our special day. Pathetic service and poor staff management and really bad food on all the days during our stay. I will never recommend this hotel to anyone. I asked for other sweets as the cake was

Travel Month: Aug 2025

Room: Mementos Pool Suite

Mementos by ITC Hotels Jaipur has replied on Sun Sep 07 20:16:53 IST 2025

We sincerely regret to read about your recent experience with us and would like to extend our heartfelt apologies for the disappointment caused during your special celebration. At ITC Hotels, we pride ourselves on delivering warm hospitality, thoughtful experiences, and culinary excellence. It is truly disheartening to learn that we fell short of your expectations, especially on an occasion as significant as your anniversary. Your feedback regarding the food quality, missed arrangements, and lack of proactive service has been taken very seriously and shared with our senior leadership team for immediate corrective measures. Please be assured that this is not reflective of our standards, and corrective measures are being reinforced with our teams to ensure greater attention to guest requests and flawless execution in the future. We hope you will allow us another opportunity to restore your confidence in us and to curate the experience that you originally envisioned.

5.0

Excellent !!

aroosh m.family with 1 kid

Excellent property, amazing staff. Highly recommend to visit this property. Everything was well organised, food was delicious.

Travel Month: Aug 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Mon Sep 01 13:46:07 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels

5.0

A place staycation worthy

ashutosh b.family

Just loved it !! Amazing property, with top notch service. Food is as expected tasty. Each corner is worth clicking a picture

Travel Month: Aug 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Mon Sep 01 13:45:42 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels

5.0

Excellent Stay

nishu g.family with 2 kids

The experience was awesome regarding property, food, facilities or you can say staff Everything was awesome there and we were fully satisfied

Travel Month: Aug 2025

Room: Premium Villa

Mementos by ITC Hotels Jaipur has replied on Mon Sep 01 13:45:34 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels

5.0

Excellent Stay

surendra p.family with 1 kid

Hotel location was some what offbeat, but architecture give feel of Jaipur, with lush green garden feel so peaceful. Villa room was fabulous, comfortable and have full privacy and washroom was the main attraction with bathtub.

Travel Month: Aug 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Mon Sep 01 13:45:27 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels

5.0

Excellent Stay

shreya d.

The property was very pretty & secluded. The staff was friendly and courteous, the breakfast spread was vast and amazing. The deluxe villa was so spacious and beautiful, loved it all. Would love to visit again :)

Travel Month: Aug 2025

Room: Deluxe Villa

Mementos by ITC Hotels Jaipur has replied on Mon Sep 01 13:45:06 IST 2025

Thank you for taking out the time to share your valuable feedback with us through the make my trip review. The team here would be delighted to see your compliments. Look forward to welcoming you back again at ITC Hotels