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Review Of Mercure Hyderabad KCP - An AccorHotels brand

Name: Mercure Hyderabad KCP - An AccorHotels brand
Address: Banjara Hills, #6-3-551, Somajiguda, Hyderabad, 500082, IN
Price range: Mercure Hyderabad KCP - An AccorHotels brand Price starts at INR 17,500/Night
Rating: 4.2

Punjagutta, Hyderabad

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User Rating & Reviews

everyone
couple
family
group
solo
business

4.2

Very Good

999 Ratings

excellent

51%

very good

33%

average

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Hospitality4.2
Facilities4.1
Food3.9
Room4.4
Cleanliness4.4
Value For Money4.2

We are using generative AI to show you summarised user review

Reviews Summary

The property enjoys a fantastic location, offering easy access to nearby attractions and transport. Guests appreciate the spacious, clean rooms and excellent hospitality from the staff. Breakfast and food quality receive positive mentions, although there's some suggestion for variety. The rooftop cafe and overall ambiance add to a pleasant experience, making it a great value for money.

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Positive first

3.0

average business hotel

hareesh t.business

Location is good. But overall an average business hotel. Room amenities, food etc satisfactory. Front desk was a bit slow

Travel Month: Sep 2025

Room: Premier Executive Floor 1 Queen Bed

5.0

wonderful stay!

nikhaar j.solo

Very comfortable with all the amenities and even more delicious breakfast! Would recommend to all my family and friends who planning to travel to Hyderabad.

Travel Month: Sep 2025

Room: Premier Executive Floor 1 Queen Bed

5.0

Excellent Stay

ishaan c.business

Property was very good food was good and the ambience was great and location also good . Roof top cafe great .

Travel Month: Apr 2025

Room: SUPERIOR ROOM WITH QUEEN BED

5.0

Excellent Stay

priya a.business

Comfortable stay Clean Rooms Prompt Staff Food is not preferred though. Check In & check out experience was good.amd smooth. Comfortable stay Clean Rooms Prompt Staff Food is not preferred though. Check In & check out experience was good.amd smooth.

Travel Month: Aug 2025

Room: SUPERIOR ROOM WITH 1 QUEEN BED CITY VIEW WIFI

4.0

Good Stay

priya a.solo

Location - It is located in a good place where everything is nearby. The vicinity is good. As a solo girl traveller, I felt safe. Food- Needs a lot of improvement! I went to the terrace. Ordered LIT- which was like coke and lemon Dimsums was half cooked Burger needs an improvement Service was very slow literally had to catch there attention. Feels like understaffed. Room Experience - It has everything in place as you expect in a comfortable stay. The service & check in - out experience was smooth.

Travel Month: Aug 2025

Room: SUPERIOR ROOM WITH 1 QUEEN BED CITY VIEW WIFI

4.0

Good Stay

hardik g.

Stay was good, service was good food quality and menu options for breakfast can be improved a little.

Travel Month: Jun 2025

Room: Deluxe Room, 20 percent discount on Food and SB and SPA

Mercure Hyderabad KCP - An AccorHotels brand has replied on Sun Jul 06 16:49:12 IST 2025

Dear Mr. Hardik, Warm greetings from Mercure Hyderabad KCP! Thank you for your feedback! We're glad to hear that you enjoyed your stay and found the service to be good. We appreciate your suggestions regarding the breakfast menu and will consider ways to enhance the food quality and variety to better meet your expectations. We look forward to welcoming you back soon . Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

5.0

Excellent Stay

husaini k.

Spacious room, courteous staff, good spread at breakfast. Total paisa vasool.

Travel Month: Jun 2025

Room: Queen Lake view 20Pct discount on Food & Soft Beverages, 20Pct discount on SPA

Mercure Hyderabad KCP - An AccorHotels brand has replied on Tue Jun 17 12:34:11 IST 2025

Dear Mr. Kanchwala, Warm greetings from Mercure Hyderabad KCP! Thank you for sharing your feedback! We're thrilled to hear you enjoyed the spacious room, courteous staff, and the breakfast spread. We look forward to welcoming you back for another great stay! Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

3.0

Average Stay

priyanka p.

The stay is fine and good with Mercure KCP.

Travel Month: May 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Tue Jun 17 12:35:05 IST 2025

Dear Ms. Priyanka, Thank you for taking the time to tell us about your experience at MERCURE Hyderabad KCP!!, While it is my pleasure to learn that you had an overall positive experience with us, I regret that you were not fully satisfied with all aspects of your visit. It is with sincere regret that we note your dissatisfaction with our service. Our sincere apologies for the inconvenience caused to you. We look forward to welcoming you back. Warm regards, Amandeep Singh General Manager Mercure Hyderabad KCP

4.0

Good Stay

mayur d.

Property is quite good, strategically located. Rooms are excellent in terms of hygiene. The staff is very professional. Overall an excellent place to stay put in Hyderabad.

Travel Month: May 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Thu May 15 09:58:22 IST 2025

Dear Desai, Warm greetings from Mercure Hyderabad KCP! Thank you for sharing your wonderful feedback. We are delighted to hear that you found our property to be strategically located, enjoyed the cleanliness and comfort of our rooms, and appreciated the professionalism of our staff. Your kind words motivate us to continue providing the best experience for our guests. We look forward to welcoming you again on your next visit to Hyderabad! Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

4.0

Good Stay

bhavna g.

It was a wonderful experience to stay there 🙂

Travel Month: Apr 2025 (3-Night Stay)

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Mon May 12 14:05:01 IST 2025

Dear Ms. Gupta, Warm greetings from Mercure Hyderabad KCP! Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay. We look forward to welcoming you back in the future. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

5.0

Excellent Stay

pawan s.

Stay was perfect with good ambience, neat and clean rooms and nice hospitality of the Hotel Staff. Breakfast and Dinner Menu have options to explore with awesome taste

Travel Month: Apr 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Mon May 12 14:06:00 IST 2025

Dear Mr. Sharma, Warm greetings from Mercure Hyderabad KCP! Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the perfect stay, appreciated our clean and comfortable rooms, and experienced our friendly hospitality. We're glad you liked the breakfast and dinner options and found them delicious. Your kind words motivate us to keep providing great service. We look forward to welcoming you again soon. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

5.0

Mercure front desk team experience good with good room and good lobby and

sai k.couple

good stay has wonderful experience with and thanks manishaMercure front desk team

Travel Month: Mar 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Mon May 12 14:06:44 IST 2025

Dear Mr. Reddy, Warm greetings from Mercure Hyderabad KCP! Thank you for your positive feedback! We're delighted to hear you had a wonderful experience during your stay. Manisha and the Mercure front desk team truly appreciate your kind words. We look forward to welcoming you back soon. Warm Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

2.0

Poor Stay

manda m.business

very bad 👎 😕

Travel Month: Apr 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Tue Apr 15 13:36:06 IST 2025

Dear Guest, Warm greetings from Mercure Hyderabad KCP! Thank you for taking the time to tell us about your experience at the Mercure. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent similar issues from happening in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Amandeep Singh General Manager

5.0

Excellent Stay

donthu r.

I had an excellent stay at the property. The food was absolutely delicious, with a variety of options to choose from. The location was perfect, offering easy access to nearby attractions and transportation. The facilities were top-notch, including clean and spacious rooms, great amenities, and attentive staff who ensured a comfortable experience throughout my stay. I truly appreciate the effort put into making my stay memorable. Looking forward to booking with make my trip again

Travel Month: Apr 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Wed Apr 09 19:18:47 IST 2025

Dear Mr. Ramesh, Warm greetings from Mercure Hyderabad KCP! Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an excellent stay and enjoyed the delicious food and variety of options we offer. It's great to know that our location and facilities met your expectations and that our staff made a positive impact on your experience. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay in the future. Best Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

5.0

Great stay

aravindhan r.family

The location and food were amazing and the stay was pleasent. Good amenities available and the staff were polite

Travel Month: Feb 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Wed Apr 09 19:20:09 IST 2025

Dear Mr. Aravindhan , Warm greetings from Mercure Hyderabad KCP! Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the location and found the food to be amazing. It's great to know that your stay was pleasant and that you appreciated the amenities we offer. Our staff works hard to ensure a welcoming environment, so your kind words about their politeness mean a lot to us. We hope to welcome you back soon for another fantastic experience. Best Regards, Amandeep Singh General Manager Mercure Hyderabad KCP

5.0

One of the Best stay in Hyderabad

varanasi k.business

Cozy place , had a great stay , breakfast is good , would recommend to stay . It’s more closer to shopping areas .

Travel Month: Mar 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Fri Mar 28 12:33:53 IST 2025

Dear Guest, Thank you so much for sharing your experience with us! We are thrilled to hear that you had a great stay. Best regards, Parag Shah General Manager Mercure Hyderabad KCP

4.0

Comfortable stay at prime location

vamsi k.

couple

Comfortable stay with good maintenance. Best deal for stay at prime location.

Travel Month: Mar 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Fri Mar 28 12:34:04 IST 2025

Dear Guest, Thank you so much for sharing your experience with us! We are thrilled to hear that you had a great stay. Best regards, Parag Shah General Manager Mercure Hyderabad KCP

5.0

Excellent Stay

ankit t.group

It was good stay. The Ambience and hotel staff was good. The roof terrace bar has a great view of the city.

Travel Month: Feb 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Sun Mar 02 17:33:42 IST 2025

Dear Guest, Thank you so much for sharing your experience with us! We are thrilled to hear that you had a great stay Best regards, Parag Shah General Manager Mercure Hyderabad KCP

3.0

Average Stay

bheesetti m.

yeah ! it was not that much good but okay …because that was expensive

Travel Month: Feb 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Fri Mar 28 12:34:31 IST 2025

4.0

All the front office staff were very good

paresh s.

business

Stay was pleasant, front office staff at reception were good, food was nice, other amenities was good, room service was also good

Travel Month: Jan 2025

Room: SUPERIOR ROOM WITH QUEEN BED

Mercure Hyderabad KCP - An AccorHotels brand has replied on Sun Mar 02 17:34:15 IST 2025

Dear Guest, Thank you so much for sharing your experience with us! We are thrilled to hear that you had a great stay. Best regards, Parag Shah General Manager Mercure Hyderabad KCP