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Review Of Meritas Crystal Resort0123401234

Arsiwalla Villa, Lonavala

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.9

    Very Good

    927 User Reviews and 1706 Ratings

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    Guest Reviews

    Great stay at merit-as crystal

    Rated 5.0 by Dhiraj J Kunder . Couple Traveller . Jan 01, 2025

    It was a really great stay at merit-as crystal for me and family. However, as a suggestion for improvement i would requet you to add ott network in your televison as well. Rest it was a really great stay with best staff and food facilities

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    Excellent Stay

    Rated 5.0 by siddhi mailoorkar . Dec 31, 2024

    Ambience was great beautiful for newly married couple, and family aswell clean, and tasty food breakfast buffet is a must try staff service is very fast

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    Excellent Stay

    Rated 5.0 by Prashant Dwivedi . Dec 26, 2024

    The hotel is located very near to the main market on old mumbai pune highway and the resort is beauitful and very clean. Good place for family and very clean rooms and good hospitality

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    Meritas Crystal Resort has replied on Dec 28, 2024

    Dear Prashant, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the location, cleanliness, and hospitality during your stay. It’s great to know that our resort provided a suitable environment for your family. We look forward to welcoming you back s... Read more

    Great experience

    Rated 5.0 by Shubham Bhalerao . Couple Traveller . Dec 25, 2024

    Great experience, rooms are clean and hygiene. Staff is so polite, swimming pool, game zone all amenities are available.

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    Meritas Crystal Resort has replied on Dec 27, 2024

    Dear Shubham, Thank you for your kind words! We're thrilled to hear that you had a great experience and appreciated the cleanliness and hygiene of our rooms. It's wonderful to know you found our staff polite and enjoyed the amenities we offer. We look forward to welcoming you ba... Read more

    Excellent Stay

    Rated 5.0 by SOHINI GHOSH . Dec 19, 2024

    Wonderful and comfortable resort. Staff is polite and friendly. Food is tasty. Rooms are comfortable. Great hotel for kids. There is a game room, play area, and a swimming pool. Value for money.

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    Meritas Crystal Resort has replied on Dec 25, 2024

    Dear Sohini, Thank you for sharing such a wonderful review! It's great to hear that you enjoyed the comfort of our resort and found the staff to be friendly and polite. We're delighted that you appreciated the food and the facilities, especially for kids. Your kind words about t... Read more

    Excellent Stay

    Rated 5.0 by Mitesh Gangar . Dec 14, 2024

    Stay was good and comfortable. Food was delicious. Enjoyed our staycation.

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    Meritas Crystal Resort has replied on Dec 17, 2024

    Dear Mitesh, Thank you for sharing your experience! It's wonderful to hear that you had a comfortable stay and enjoyed the delicious food. We're glad you could make the most of your staycation! Read more

    Awesome

    Rated 5.0 by Shaun Fernandes . Couple Traveller . Dec 13, 2024

    One of the best resorts in the market area. The service & hospitality was nothing less than a 5 star luxury hotel. The staff sharada, alok, archana, yuvaraj, vinod, saheeb, sagar, sunil all are so professional and good at their job. I am not sure if i ever remembered so many staff names at any other resorts. The rooms were clean and spacious. The food was tasty and the buffet spread was good.

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    Meritas Crystal Resort has replied on Dec 17, 2024

    Dear Shaun, Thank you for sharing your wonderful experience. We’re thrilled to hear that our staff, including Sharada, Alok, Archana, Yuvaraj, Vinod, Saheeb, Sagar, and Sunil, made a lasting impression on you with their professionalism and hospitality. It’s great to know you enj... Read more

    Great service

    Rated 5.0 by Laxmi Venkat . Group Traveller . Dec 11, 2024

    It was a great experience. The service was impeccable. Only demerit would be that the room looks worn out and not up to the mark but is still equipped with all amenities

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    Meritas Crystal Resort has replied on Dec 17, 2024

    Dear Laxmi, Thank you for your wonderful feedback! It's great to hear that you had a great experience and found the service impeccable. We appreciate your input regarding the room condition and will certainly take it into consideration as we strive to improve our offerings. Your... Read more

    Awesome experience

    Rated 5.0 by Pritesh Modi . Family Traveller . Nov 23, 2024

    I recently stayed at merit-as crystal resort in lonavala. While the overall experience was pleasant, i did encounter an issue with the bathroom water being fully contaminated during my stay. However, i must commend the team for their exceptional service. They were very prompt in addressing the issue and ensured it was resolved as quickly as possible, which speaks volumes about their dedication to guest satisfaction. Specially thank you to miss archana and miss shraddha. The resort has a wonderful ambiance, great amenities, and a very courteous staff, making it an excellent getaway destination. Suggestion: to further enhance the guest experience, i would recommend regular checks and maintenance of the water systems to avoid such issues in the future. This small step would add immense value to an otherwise fantastic stay. Thank you to the entire team for making the experience better despite the hiccup. I look forward to visiting again!

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    Meritas Crystal Resort has replied on Nov 27, 2024

    Dear Pritesh, Thank you for sharing your experience at Merit-as Crystal Resort. We're glad to hear that you enjoyed the ambiance, amenities, and the exceptional service from Archana and Shraddha. Your feedback regarding the bathroom water issue is invaluable, and we appreciate y... Read more

    Excellent Stay

    Rated 5.0 by Sharif Shaikh . Nov 08, 2024

    It was a great experience to stay, the premium suit was top notch. I really enjoyed my stay with my wife. Will definitely recommend to my family and friends. Jacuzzi was great. Food was excellent. Ambience was too good.

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    Meritas Crystal Resort has replied on Nov 17, 2024

    Dear Sharif, Thank you for sharing your wonderful experience! It’s great to hear that you and your wife enjoyed the premium suite, the Jacuzzi, and the excellent food. We appreciate your recommendation to family and friends and look forward to welcoming you back in the future! Read more

    Excellent Stay

    Rated 5.0 by Avik Bhattacharya . Couple Traveller . Aug 24, 2024

    Resort is very well maintained and spacious, has a nice pool and gaming zone. Food was awesome in terms of taste and quantity as well. Overall a very nice and comfortable stay we had. Room service was fast. Room hygiene can be better. Rest all is very nice, worth staying

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    Meritas Crystal Resort has replied on Aug 26, 2024

    Dear Avik, Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the spaciousness of the resort, the lovely pool and gaming zone, as well as the delicious food. It's great to know that you found your stay comfortable and that room service met your expecta... Read more

    Excellent Stay

    Rated 5.0 by Ronak Dhruv . Aug 21, 2024

    Hotel staff was really good and polite, they gave us the early check in. Rooms were also nice and clean. Comfortable bed. Bathroom also clean and hygienic. Pool is smaller and just have 4. 5 feet deep. Inhouse game was good. Breakfast was really good with lot of options. Apart from the bf we also had a dinner in the restaurant and it was really nice. Location wise it’s around 15 mins walk to the centre or else you will also get the auto easily from the main road. They charge 20rs per person. Overall really good experience.

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    Meritas Crystal Resort has replied on Aug 23, 2024

    Dear Ronak, Thank you for sharing your wonderful experience! It’s great to hear that you appreciated the polite staff, early check-in, and the comfort of your room. We're glad you enjoyed the breakfast and dinner options as well. Your feedback about the pool and location is valu... Read more

    Excellent Stay

    Rated 5.0 by Manas Ghosh . Family Traveller . Aug 18, 2024

    Property location good, almost on main road, 1. 5 km from main market. Food excellent, lot of varieties in breakfast, very tasty and delicious. Swimming pool, gaming zone available. Services fast and greet with smile. Staff cooperative and well behaved.

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    Meritas Crystal Resort has replied on Aug 20, 2024

    Dear Manas, Thank you for sharing your wonderful feedback! It’s great to hear that you enjoyed the property location, the variety of delicious food, and the amenities like the swimming pool and gaming zone. We're also thrilled that you experienced our friendly and cooperative st... Read more

    Excellent Stay

    Rated 5.0 by Ashish Jain . Jul 31, 2024

    The property is well maintained. Clean and with has a good vibe. It has one of the best view balconies. Must visit stay in lonavala.

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    Meritas Crystal Resort has replied on Aug 10, 2024

    Dear Ashish, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the well-maintained property and the beautiful views from the balcony. It’s great to know you felt the positive vibe during your stay. We hope to welcome you back for another visit to Lon... Read more

    Excellent Stay

    Rated 5.0 by ANSHITA DAS . Family Traveller . Jul 29, 2024

    Awesome stay, delicious food, variety in breakfast options, warm and touching hospitality, staff are polite and very helpful, rooms are clean and tidy, location is nice, near to market, cosy atmosphere, overall fantastic stay

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    Meritas Crystal Resort has replied on Aug 10, 2024

    Dear Anshita, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay, the delicious food, and the variety at breakfast. It's great to know that our hospitality and helpful staff made your experience memorable. We appreciate your kind words about... Read more

    Must visit this amazing property

    Rated 5.0 by Faisal Chikte . Family Traveller . Jul 25, 2024

    Superb view amazing room the best part is food taste and quality is awsm best property i get in lonavala

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    Amazing staff, amazing food happy to visit again good ambience, city centr

    Rated 5.0 by dhanraj chawla . Couple Traveller . Jul 25, 2024

    Amazing staff, amazing food happy to visit again good ambience, city center. Must visit place 5 star

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    Meritas Crystal Resort has replied on Jul 26, 2024

    Dear Dhanraj, Thank you for your kind words! We're thrilled to hear that you had such a fantastic experience with us. We can't wait to welcome you back again soon. Your support means the world to us! Read more

    Hospitality

    Rated 5.0 by Sahil Palkar . Couple Traveller . Jul 21, 2024

    The place the vibe and the services are top notch. 10 on 10 for the hospitality they give to their customers.

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    Meritas Crystal Resort has replied on Jul 26, 2024

    Dear Sahil, Thank you so much for your kind words! We're delighted to hear that you enjoyed the vibe and services during your visit. Providing excellent hospitality is always our top priority. Looking forward to welcoming you back soon! Read more

    Must visit

    Rated 5.0 by Sakshi Tekwani . Group Traveller . Jul 05, 2024

    Amazing and incredible experience. Ambience is good service was excellent even the location is at the best place from where you can visit every place easily

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    Meritas Crystal Resort has replied on Jul 07, 2024

    Dear Sakshi, Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us. It's great to know that you enjoyed our ambience, service, and convenient location. We look forward to welcoming you back soon! Read more

    Superb stay

    Rated 5.0 by Saurabh Meher . Couple Traveller . Jun 24, 2024

    Excellent stay at the hotel also hotel staffs are so polite room cleaned well maintained swimming pool is good game zone is great me & wife n joy it love to stay in this property like to visit again.

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    Meritas Crystal Resort has replied on Jul 05, 2024

    Dear Saurabh, We are thrilled to hear that you had an excellent stay at our hotel! Thank you for appreciating our polite staff, well-maintained rooms, good swimming pool, and great game zone. We're delighted that you and your wife enjoyed your time with us. Looking forward to we... Read more

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