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Review Of Metro Grand Hotel0123401234

Arumbakkam, Chennai | 990 m drive to 10 Square Mall

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    293 Ratings, 127 Reviews

    excellent
    18%
    very good
    20%
    average
    17%
    poor
    19%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 1
    • 4
    • 4
    • 2
    • 2
    • 1
    • 1
    • 3

    Rating Categories

    • Location3.0
    • Cleanliness2.6
    • Room2.9
    • Food2.0
    • Value For Money2.4
    • Facilities1.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property boasts a great location with easy access to malls, bus terminals, and hospitals in Anna Nagar. Guests appreciate the cooperative staff, but unfortunately, the cleanliness and maintenance are major concerns. Many reported cockroaches, dirty bathrooms, and insufficient amenities. While it's budget-friendly, the lack of food options and poor infrastructure detracts from the overall experience.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    micheal c.couple

    location is very good surrounded by few malls, bus terminal and hospitals and the most happening anna nagar,

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    kunal a.business

    Room were dirty , all over cockroaches from bed to wardrobe, bathroom washbasin was broken with sink water leakage, commod was unhygienic, no hot water in bathroom, electric kettle was not working

    Travel Month: Oct 2025

    Room: Deluxe Room

    4.0

    Good Stay

    wasim k.family with 2 kids

    The location is good and staff are cooperative.

    Travel Month: Oct 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    jyothish b.solo

    No maintainance

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    rajveer s.business

    AC not working all night , and lights gone again nd again nd they doesn't have generater for back up no call response all staff in night sleeping at reception

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    sachin e.solo

    the rooms were very dirty the bathroom is horrible.. they just give you soap and more than that the beds stink like shit

    Travel Month: Sep 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    suresh k.family with 2 kids

    3

    Travel Month: Aug 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    krishnan t.

    Need bill copy

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    Bad

    tilottama p.family

    the whole hotel is full of dust Water in toilet is yellow color New road construction or expansion will soon lead to demolition of many rooms shortly.

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos
    • user photos
    3.0

    Average Stay

    neha s.family with 3 kids

    There were cockroaches and the place was not maintained as shown in the pictures it is very old and not as new as shown in the pictures

    Travel Month: May 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    No food available,no hygiene

    Travel Month: May 2025

    Room: Deluxe Room

    2.0

    Not satisfied as expected for this cost.. I won't recommended personally ...

    gokul.family with 2 kids

    Location and food is okay but the amenities and services and especially rooms are very wrost .... .....

    Travel Month: May 2025 (4-Night Stay)

    Room: Suite Room

    2.0

    Poor Stay

    gokul.family with 2 kids

    we have paid for one adult and two kids but the arrange only one BF from outside. rooms are not cleaned

    Travel Month: May 2025

    Room: Suite Room

    4.0

    Good Stay

    munugoti b.family with 2 kids

    The property location is well connected with the city. However, the hotel is not clean. They needed to improve alot

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room

    2.0

    Poor Stay

    business

    I was expected buffet breakfast, but they offered combo breakfast. Also there is no choice to select food which was too bad. Not found toothbrush kit, shaving kit etc in bathroom Dirty hot water came during my stay and water was not coming. After following up many times, they arranged. Without any intimation they stopped water. This also not good. I stayed 2 nights. After my work came back to hotel, found that they have not cleaned my room at all. It was same like when I leave the hotel. Overall my experience was poor

    Travel Month: Feb 2025

    Room: Suite Room

    5.0

    Ganesan

    ganesan p.business

    Good service for the staying period.

    Travel Month: Feb 2025 (4-Night Stay)

    Room: Deluxe Room

    1.0

    Terrible Stay

    kesavan g.

    One worst hotel i have ever stayed - worst service - no cleanliness - bad smell inside room and outside - need to be renovated

    Travel Month: Jan 2025

    Room: Deluxe Room

    4.0

    Abu

    rahul k.solo

    The toilet in room was stained and dirty. Paper toilet is not provided.

    Travel Month: Jan 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    vijayakumar m.solo

    Very worst service. Plz don't choose this hotel reception not good customer service and face holl day angry. Bathroom very worst maintain. Finally my mony total waste

    Travel Month: Jan 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    shambu p.couple

    Bathroom not clean hot water not coming bedroom bad small receptionist is not polite. Intercom not working worthy less charges

    Travel Month: Jan 2025

    Room: Deluxe Room

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