The property is located far from Munnar town, around 23-28 kms, but offers a nice view of hills and pleasant weather. However, guests have complained about poor maintenance, untidy rooms, dirty bathrooms, and insects roaming around. The food quality is also not up to the mark, with wrong orders being delivered and ordinary breakfast. Some guests have also faced issues with room allotment and cleanliness. On the positive side, the staff behavior is good and friendly, and the property has a scenic location.