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COUPLE
FAMILY
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3.3
Good
15 User Reviews and 45 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Trilok Joshi . Oct 15, 2024
Stay was very peaceful. Behaviour of staff was very humble and the service was excellent. The food was delicious. I had a great time with my family. Looking forward to do more bookings from make my trip.
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Mount down Resort has replied on Oct 19, 2024
Thanks to visit Read more
Excellent Stay
Rated 5.0 by Lokendra Singh . Oct 12, 2024
nice property with pleasant environment, food quality is also very good and behaviour of the staffs is also good 👍 , mountain view from the room is unforgettable overall very good experience from the resort
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Mount down Resort has replied on Oct 19, 2024
Thanks to visit Read more
Excellent Stay
Rated 5.0 by Dhaval Thakkar . Mar 25, 2024
Nice property nice location very good service very good staff
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Mount down Resort has replied on Mar 26, 2024
Thanks for stay Read more
Excellent Stay
Rated 5.0 by Sudhir Kumar . Family Traveller . Jan 29, 2024
Property is awesome and food is tasty. Need improvement in service and maintenance. Location by google is showing wrong.
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Mount down Resort has replied on Mar 26, 2024
Thanks for stay Read more
Perfect mount down
Rated 5.0 by Sanjay Belkhede . Family Traveller . Aug 21, 2022
So beautiful location !
phool is very nice.
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Mount down Resort has replied on Nov 04, 2022
Thank you so much, we welcome you always at our site with discounts. Read more
Good Stay
Rated 4.0 by KAILASH SHAHI . Oct 17, 2024
I like the location and room size. However the hygiene and cleanliness was not good. There were bugs and insects. Also the bath tub and water taps were not in good conditions. Overall it was an okay place to stay for a night, but resort level housekeeping needs improvements.
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Mount down Resort has replied on Oct 19, 2024
Sorry for inconvenience, we will take care about your suggestions thanks for visit. Read more
Every thing was great except pool water (it can be improve)
Rated 4.0 by Anil Chaudhari . Group Traveller . May 03, 2024
Location is clear, food was great, services was unmatched and pool water was ok (not clear as it should be)
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Mount down Resort has replied on May 06, 2024
Ok we will take care in future ,Thanks for your valuable suggestions Read more
Good Stay
Rated 4.0 by Shakib Khan . Dec 26, 2023
The experience was totally worth, mount down resort made my trip remarkable.
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Mount down Resort has replied on Mar 27, 2024
Thanks, Pl visit again Read more
Good Stay
Rated 4.0 by Hemraj Davsya . May 22, 2023
Very good stay. Nice place. Good service. Enjoyed the trip.
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Mount down Resort has replied on Mar 27, 2024
Thanks, now water park started at our Resort, Pl visit again Read more
Good property but not well maintained
Rated 3.0 by Makwana Manish . Couple Traveller . Dec 28, 2023
The location of the resort is not accessible through google maps due to rough road. Property has so many amenities but they are not well maintained and hence of no use. Particularly the room which was allocated to me, the geyser was not working, the intercom was not working. The location of the property gives a serene view of mt. Abu. Rooms are quite specious. The service provided by the staff was good and food served was also too yummy. As per the owner, earlier property was maintained by third party but now they have taken full charge of the property and has assured to restore it up to the mark. The owner seemed like a very good and determined person.
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Mount down Resort has replied on Mar 27, 2024
Thanks for your kind suggestions, we definitely improve amenities, now water park started ,Pl visit again Read more
Poor Stay
Rated 2.0 by Jaimini Bhavsar . Family Traveller . May 25, 2024
we are staying over there at the start of this month when we reached the room was not ready and what ever room they provide us as we are book is very large numbers of mosquito in side room and and toilet is full with mosquito 🦟 we are room are not hygiene and maintained service also not appropriate if you require anything you need to tell them multiple times not as my opinion its not suitable for family with kids as they allow groups so they do drink party in open garden area and swimming pool as well we need to care with if kids with you.
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Mount down Resort has replied on May 28, 2024
Ok,during late check out of groups members who was stayed that rooms ,our property is suitable for family and kids ,we are not allowing drinks at pool although we have sensitized to our team in regards of your complaint. Read more
Poor Stay
Rated 2.0 by PRINCE PATEL . Family Traveller . Jan 27, 2024
Hotel not provided anything and not cleaning room for 3 days we told them for cleaning room yet they don’t clean also no facilities provided by hotel i think you need to book your trip on uper side this is in high way so you need to book uper side for save money
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Mount down Resort has replied on Mar 27, 2024
We acknowledge your grievance, now we are in receipt of better customer servicing, water park started ,Pl visit again Read more
Bad experience
Rated 1.0 by Saurabh Chauhan . Family Traveller . May 13, 2024
Very bad room, horrible services, management missing, water park n bar just for the name there, dirty swimming pool
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Mount down Resort has replied on May 15, 2024
Hi my self kuldeep chouhan owner,Due to rain water park & swimming pool is face some cleaning, we noted your grievance about service. Read more
A very bad stay option
Rated 1.0 by Lucky Dogra . Group Traveller . Aug 15, 2023
Furst of all location is far from abu city, the location shown on maps is wrong. There are a plenty of facilities listed here, but in reality nothing is available as such. Even swimming pool is dirty and can not used. Overall it was a really bad experience and only purpose of stay at this place is if you want to party.
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Mount down Resort has replied on Mar 27, 2024
We acknowledged your grievance, now we have taken charge our property from rent, water park now started.Pl visit again Read more
Terrible Stay
Rated 1.0 by Ratnesh Parikh . Oct 27, 2022
Hello everyone! this is a mistake if you are staying here there is no facility at the premises there is no management and the worst part manager is arrogant. There is nothing in the room with multiple issues in the resort.
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Mount down Resort has replied on Nov 04, 2022
I hv taken feed back from staff, due to heavy rush in diwali bookings, may be some issue between you and manager, but not in multiple, however we have sensitize all staff, we are sorry. I assure you, we will try our all best everyday. Read more