The property has a great location, with easy access to the city and Nakki Lake. Guests appreciated the beautiful views and the helpful staff. However, many guests complained about the poor condition of the rooms and bathrooms, with issues such as broken doors, dirty linens, and non-functioning amenities. Some guests also reported rude behavior from staff members and poor cleanliness standards. The food quality was also criticized by some guests. Overall, the property seems to have potential but needs improvement in terms of maintenance and service.