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Review Of MOUNTAIN GLOW0123401234

Mussoorie, Mussoorie | 1.3 km drive to The Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.4
    Good

    29 Ratings, 16 Reviews

    excellent
    21%
    very good
    34%
    average
    17%
    poor
    21%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 1
    • 2
    • 3
    • 4
    • 5
    • 2
    • 4
    • 5

    Rating Categories

    • Location4.6
    • Cleanliness3.8
    • Value For Money3.8
    • Food3.8
    • Facilities3.8

    Sort by:

    Positive first
    3.0

    Services

    umesh s.family with 2 kids

    Room services was very poor, hot water system not working, food was ok, location is good.

    Travel Month: Oct 2025

    Room: Deluxe Room|Mini Deluxe Room

    5.0

    Excellent Stay

    harpreet k.family

    The stay was amazing the staff was very friendly and cooperative the rooms and the view was also very pretty

    Travel Month: Oct 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    prateek a.family with 2 kids

    Poor service and poor food... breakfast is also not good and very less variety in breakfast and dinner

    Travel Month: Apr 2025

    Room: Luxury Room

    • user photos
    • user photos
    3.0

    Average Stay

    shipra p.family with 2 kids

    The location of the property was awesome, amazing views, however furniture and fittings were broken in the super deluxe room, tap in bathroom was not functional, complementary breakfast was serving at too much delayed time, however food was tasty, service was slow pretty laid back staff.

    Travel Month: Apr 2025

    Room: Super Deluxe Room

    • user photos
    • user photos
    2.0

    Poor Stay

    divanshu a.

    Geyser not working. Cleaning was not proper for kitchen

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    dhruv.

    It was a nice stay i had a perfect peaceful time with nice comfortable rooms a class standard rooms are available here and mussoorie mall road is just a km away so it’s easy to hoop everywhere and the view is the best from this property, ill regularly visit here.

    Travel Month: Dec 2023

    Room: Super Deluxe Room

    MOUNTAIN GLOW has replied on Sat Jan 06 09:39:31 IST 2024

    Thanks sir for your valuable feedback, it will make us to ne better in future, we will be ready to welcome. Thanks again sir

    4.0

    Good Stay

    ran v.

    I am enjoying the stay room & location is awesome. Staff also cooperative.

    Travel Month: Dec 2023

    Room: Deluxe Room

    MOUNTAIN GLOW has replied on Tue Jan 02 21:30:54 IST 2024

    Thanks sir We will try to enhance your enjoying experience next visit.

    4.0

    Good

    shriya k.group

    Hotel was good and ambiance was ok. They do not provide any dental kit not even water bottle. They will provide normal water in jar. Staff doesn't behave properly

    Travel Month: Dec 2023

    Room: Deluxe Room

    MOUNTAIN GLOW has replied on Sat Jan 06 09:41:16 IST 2024

    Thanks for your valuable feedback and suggestion, we will resolve this issue and will expect your visit again to feel enhance experience. Thanks again to keep trust on us

    5.0

    Amazing stay, must visit place

    divya m.loyalty-iconcouple

    Great place to stay, good food, great view. Good staff. Its very near to mall road. Perfer to stay in super delux rooms

    Travel Month: Dec 2023

    Room: Deluxe Room

    MOUNTAIN GLOW has replied on Sun Dec 31 19:15:01 IST 2023

    Thanx for your valuable reply, we will be happy to see your visit again

    5.0

    Excellent Stay

    abhijeet s.couple

    Best hotel for staying in mussoorie best view from balcony great experience with this hotal.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Room

    MOUNTAIN GLOW has replied on Sat Dec 09 17:58:01 IST 2023

    Thanx sir for your valuable reply and keeping trust on us.

    2.0

    Poor Stay

    mukesh p.

    No one attended call to reception from room, each time we had to go down and ask them, there was no toiletries in the washroom we had to ask them explicitly for that. No water and water bottle was provided we had to go down and ask them about complimentary water bottle .. even tissue roll was not there in toilet. bed sheets were not cleaned properly

    Travel Month: Nov 2023

    Room: Deluxe Room

    MOUNTAIN GLOW has replied on Sun Dec 31 19:11:12 IST 2023

    We are sorry for the inconvenience you felt with us, we will look forward to serve you better and will try to boost up the services Thanks

    5.0

    Awesome experience

    ashish k.family

    I have booked this hotel around 1 month before and I wasn't expecting this much good it will be. Rooms was properly clean and well maintained. staff was very helpful and kind. they have helped alot. Hopefully once I will visit again again I would like to stay on same place as it's very close to Mall road and petrol pump. we call easily go to anywhere from hotel 5 ⭐ from my side

    Travel Month: Oct 2023

    Room: Deluxe Room

    MOUNTAIN GLOW has replied on Wed Oct 18 18:04:16 IST 2023

    Thanks sir for keeping your trust on us, we will do best to keep your on your next visit.

    4.0

    Amazing stay

    namrata r.couple

    The stay was good and near to mall road. Faced a little difficulty during settling the food bill as the hotel was charging me extra but apart from that everything worked out fine. The view was amazing.

    Travel Month: Sep 2023

    Room: Super Deluxe Room

    • user photos
    • user photos
    • user photos

    MOUNTAIN GLOW has replied on Sun Oct 08 17:35:21 IST 2023

    Thanks for your valuable feedback and we are sorry for the difficulty u faced but we expect your next visit and we will resolve this issue for today onwards

    3.0

    Not a hotel. Its an on-road guest house

    mudit l.family

    The kuchen is outsourced to a group of guys who are just fooling around. Not at all serious about kuchen nor the the quality of food. I jade stayed in august 2023, the hotel ran out of towel, kitchen staff again is a joke. I had to order food from outside. For 3. 5k, one would expect some basic comfort. The rooms were decent, but tv wasn’t working. The reception on the ground floor was almost in the room. So noisy i couldnt even sleep. 3/10

    Travel Month: Aug 2023

    Room: Super Deluxe Room

    • user photos
    • user photos
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    MOUNTAIN GLOW has replied on Mon Aug 21 18:12:40 IST 2023

    Thanks sir for your valuable suggestions, we will keep this to resolve and will expect to deal better.

    4.0

    Decent hotel

    shubham g.couple

    Decent hotel. Situated at excellent location mear to mall road and having parking facility. Good room. Just need improvement in dinner facility

    Travel Month: Aug 2023

    Room: Deluxe Room

    MOUNTAIN GLOW has replied on Mon Aug 21 18:16:59 IST 2023

    Thanks for your valuable reply sir, we will be ready next time to serve you better in dinning also

    2.0

    Management

    himanshu g.couple

    Management is very poor. Breakfast is not good location is good. Room lock is work not properly very

    Travel Month: Aug 2023

    Room: Deluxe Room

    MOUNTAIN GLOW has replied on Mon Aug 21 18:19:05 IST 2023

    Sorry for the inconvenience felt by you, we will be better with the suggestion you made

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