My first stay at Betwa Retreat in 2018 was so excellent that I became an MPT hotel patron. Since then, I have stayed in MPT properties in Gwalior, Maheshwar, Mandu, Sailani Island etc and had excellent time every where. But this trip left a lot to be desired. The kettle was broken, roof had seepage issues, and 2 out of 5 curtains were not opening. You have a lovely, sprawling property with an excellent location. You have a wonderful, dedicated staff as well. Please use them wisely and not run the place in such a sarkaari manner.
MPT Betwa Retreat, Orchha has replied on Tue Sep 30 12:12:58 IST 2025
Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you faced during your recent stay. Your observations regarding the broken kettle, roof seepage, and curtain issues have been noted, and we will take immediate steps to address these maintenance concerns. We truly value your continued patronage and appreciate your kind words about our staff and property. Your feedback will help us improve our services and ensure a more comfortable experience for our guests in the future.