Our recent stay at Neel Clarks Inn, Agra, was quite disappointing and not worth the money we spent.
We checked in around 11:30 PM, and despite our late arrival, the receptionist insisted we vacate the room by 11:30 AM the next morning, refusing even a short extension. There was no attendant available to assist us with our luggage or guide us to the room — quite surprising for a property to be of this standard.
The first room allotted to us strongly of cigarette smoke, and we had to request a change. The second room was slightly better, but overall, the experience remained unpleasant.
There were no arrangements for drivers, no dorm mats, and guests traveling with a driver must arrange separate accommodation outside the premises — and pay extra for it.
The staff was unhelpful and rude, and there was no one at the main gate to welcome or assist guests upon arrival.
Overall, the property and service level do not justify the price. Would not recommend staying here.