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Ernakulam, Cochin
154 Ratings, 40 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly and helpful staff, with many highlighting the cleanliness of the rooms and bathrooms. The property’s location near the bus stand and Ernakulam junction is convenient. Manager Mohammad has received special mentions for his hospitality. While some found rooms a bit small or noisy, the overall atmosphere is welcoming and budget-friendly for travelers.
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Average Stay
Hotel is good to stay as it is very near to bus stand.
Room: Standard Non AC
Excellent Stay
Place was good overall stay was amazing staff was friendly and helpful neat and clean room and toilet
Room: Deluxe AC
New AS Tourist Home has replied on Tue Oct 21 15:43:19 IST 2025
Dear Naman, Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay, found our staff friendly and helpful, and appreciated the cleanliness of your room and bathroom. We strive to provide a neat and comfortable environment for all our guests, and it's rewarding to know we met your expectations. We look forward to welcoming you back in the future. Warm regards, Team New AS Tourist Home.
good
good service, and experience, room has well cleaned and staff behavior is so good
Room: Standard Non AC
New AS Tourist Home has replied on Thu Oct 09 11:44:14 IST 2025
Dear Faisal, Thank you for your positive feedback. We're glad to hear that you experienced good service and a well-cleaned room, and that our staff's behavior met your expectations. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you again soon. Warm regards, Team New AS Tourist Home.
Average Stay
It was an average stay . when it comes to cleaness we can give 6/10. staffs were helping 24/7. overall an average stay
Room: Standard Non AC
New AS Tourist Home has replied on Thu Oct 09 11:45:41 IST 2025
Dear Vaishnav, Thank you for sharing your feedback. We appreciate your comments about our staff's availability and will work to improve cleanliness. Your input helps us identify areas where we can enhance our guests' experience. We hope to have the opportunity to provide you with a more satisfying stay in the future. Warm regards, Team New AS Tourist Home
Excellent Stay
It was really ammazing offer I get . room also very nice. All the services are good. We had a beautiful experience by MMT
Room: Standard Non AC
New AS Tourist Home has replied on Thu Sep 11 13:52:11 IST 2025
Dear Haris, Thank you for sharing your wonderful experience. We're delighted to hear that you enjoyed the amazing offer, found the room to be very nice, and appreciated our services. Your positive feedback motivates us to continue providing excellent experiences for our guests. We look forward to welcoming you again soon. Warm regards, Team New AS Tourist Home.
Value for money and reachable
For the prize the experience way soo good. Good customer friendly behaviour by the manager Mohammed
Room: Standard Non AC
New AS Tourist Home has replied on Thu Sep 11 13:53:50 IST 2025
Dear Mathew, Thank you for sharing your positive experience and kind words about our team, especially Manager Mohammed. We're glad you enjoyed the prize and found our service friendly and welcoming. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future. Warm regards, Team New AS Tourist Home.
Average Stay
The receptionist there was somewhat rude cause I booked non AC room via MakeMyTrip but when I reached there he said booking online doesn't confirm that you will get a room here it depends on availability of room. So my concern is if room isn't available then why don't you update on MakeMyTrip that room isn't available? Overall experience i would say average. 😕☹️
Room: Standard Non AC
New AS Tourist Home
Dear Pranav, We apologize for the inconvenience caused. We understand your concern regarding room availability and the booking process. Please note that online bookings are subject to availability, and we recommend confirming room types directly with us for clarity. We will also review our communication to ensure transparency. Your feedback is valuable, and we appreciate your patience as we work to improve our services. Thank you for sharing your experience. Warm regards, Team New AS Tourist Home.
Excellent Stay
well cleaned room and the receptionist was very good communication also avery nice person. well cleaned room and the receptionist was very good communication also a very nice person.
Room: Standard Non AC
New AS Tourist Home has replied on Thu Sep 11 15:28:40 IST 2025
Dear Vishnu, Thank you for your kind words. We're glad you appreciated the cleanliness of your room and our staff's communication. It's wonderful to hear that our team made your stay enjoyable with their friendliness and professionalism. We look forward to welcoming you back in the future. Warm regards, Team New AS Tourist Home.
Excellent Stay
Ter. Room are very clean and toilet and bathroom is very nice clean
Room: Standard Non AC
New AS Tourist Home has replied on Thu Sep 11 15:30:05 IST 2025
Dear Dhavalkumar, Thank you for your positive feedback. We're glad to hear that you found our rooms and bathrooms very clean and well-maintained. Maintaining a high standard of cleanliness is important to us, and we're pleased it met your expectations. We appreciate your review and look forward to welcoming you again in the future. Warm regards, Team New AS Tourist Home.
impressive
the room was really good and clean. staff were so mannered and friendly. bathroom was clean and perfectly ma the room was really good and clean. staff were so mannered and friendly. bathroom was clean and perfectly maintained
Room: Deluxe AC
New AS Tourist Home has replied on Tue Jul 29 09:29:43 IST 2025
Dear Aldry, Thank you so much for your heartwarming review! We're delighted to hear that you had a wonderful experience and that our staff's hospitality made a lasting impression. A special thanks for highlighting our staff. Your kind words about there caring nature and welcoming smile truly mean a lot to us. It's always our goal to ensure our guests feel at home. We look forward to welcoming you back for another memorable visit. Warm regards, Team New AS Tourist home
Excellent Stay
room was good and the most important thing the manager mohammad is very nice man because of his communication and we feel better in there
Room: Standard Non AC
New AS Tourist Home has replied on Mon Jun 23 15:36:06 IST 2025
Dear Vishnu, Thank you so much for your kind review. We're delighted to hear that you enjoyed the room and, most importantly, that Mohammad made such a positive impression. I’m especially pleased that his communication and warm service helped you feel comfortable and right at home .It was our pleasure to host you, and we hope to welcome you back soon. Warm regards, Team New AS Tourist home.
Very nice 🤩
The hotel room was very clean and good and the manager of this hotel is a very nice person Location of this property is exact.
Room: Standard Non AC
New AS Tourist Home has replied on Tue May 27 11:07:47 IST 2025
Dear Vaibhav, Thank you for your kind and inspiriting words. We're delighted to hear that you enjoyed your experience. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable visit. Warm regards, Team New AS Tourist home.
Totally recommended
Location and amenities were as mentioned, and rooms are clean and ventilated, overall I had a good experience there. Location accessibility, amenities were good , ventilated room and really helpful caretakers
Room: Standard Non AC
New AS Tourist Home has replied on Fri May 09 18:55:21 IST 2025
Dear Arvind, hank you for taking the time to share your experience with us. We're delighted to hear that you found our location convenient and our amenities up to your expectations. It's wonderful to know that the cleanliness and ventilation of our rooms contributed to your comfort during your stay. Our team takes great pride in providing attentive and helpful service, and your kind words affirm their dedication. Your feedback motivates us to continue delivering exceptional experiences to our guests. We look forward to welcoming you back on your next visit Warm Regards, Team Sarada Mandiram.
Poor Stay
congested room no cleanliness AC ok bathroom very very small bed sheet not ok water sometimes yellow colour
Room: Deluxe AC
New AS Tourist Home has replied on Fri May 09 19:03:08 IST 2025
Dear Sachidanandan, Thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered during your stay, including the room size, cleanliness, bed linens, bathroom dimensions, and water quality. Your experience does not reflect the standards we strive to uphold. We take your concerns seriously and are taking immediate steps to address them. We're also inspecting our linen inventory to replace any items that don't meet our quality criteria. Regarding the water discoloration, we've contacted our maintenance team to investigate and resolve the issue promptly. We understand how these issues impacted your comfort, and we apologize for any inconvenience caused. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, Team New AS Tourist home.
my experience
fresh and very clean room and attached bathroom. price value room for guest's . this property is near to the ernakulam junction and bus stand.
Room: Deluxe AC
New AS Tourist Home has replied on Sun Apr 13 21:30:46 IST 2025
Dear Aldry, Thank you for your kind words. We're happy to hear you found the room and bathroom fresh and very clean. It's also great to know you felt it was good value for the price. Our convenient location near Ernakulam Junction and the bus stand is definitely something many guests appreciate. We look forward to hosting you again. Warm Regards, Team New AS Tourist Home.
Average Stay
It's a small room, too much noices staffs are go-id
Room: Deluxe AC
New AS Tourist Home has replied on Mon Apr 07 13:47:22 IST 2025
Dear Jithin, Thank you for your feedback. We're glad to hear you had a positive experience with our staff. We apologize for the noise and room size not meeting your expectations. Your comments are valuable, and we’ll work on improving the comfort of our guests. Warm regards, Team New AS Tourist Home
affordable for budget tra
staying here was very nice . it's near to KSRTC bus stand and metro . affordable for all types of traveller. highly recommend
Room: Standard Non AC
New AS Tourist Home has replied on Tue Mar 25 12:29:17 IST 2025
Dear Jibin Joseph, We are really happy to know you had a pleasant stay at New AS Tourist Home. Our dedicated staff always puts guest satisfaction first. Thanks a lot for your genuine feedback.
excellent stay for 2 days.
Had a good stay , first day had mosquitoes, second day was fine. Will come again next time for another visit.
Room: Standard Non AC
New AS Tourist Home has replied on Wed Mar 05 13:20:29 IST 2025
Dear Anit, Thank you for your feedback. We’re glad to hear you had a good stay. Apologies for the mosquito issue on the first day, and we’ll work on improving that. looking forward to hosting you.
Excellent Stay
Good ambience, good front desk staff
Room: Deluxe AC
New AS Tourist Home has replied on Fri Feb 28 11:32:07 IST 2025
Dear Sulaiman IELTS team, We are really happy to know you had a pleasant stay at New AS Tourist Home. Our dedicated staff always puts guest satisfaction first. Thanks a lot for your genuine feedback and have a nice day ahead! Warm Regards, Team New AS Tourist Home.
Average Stay
The room was clean and secure and the bathroom was also fine, but the bed was terrible in all ways, the springs of the mattress were literally touching my back while lying on the bed. The towel provided wasn't like a clean one. Also the bed sheet had some stains on it. Even though it was worth the offer price we get. I didn't take any photos
Room: Standard Non AC
New AS Tourist Home has replied on Tue Mar 11 07:57:18 IST 2025
Dear Anurag, Thank you for your feedback. We apologize for the issues and will address them to improve.
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