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Review Of New AS Tourist Home

Ernakulam, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    154 Ratings, 40 Reviews

    excellent
    41%
    very good
    32%
    average
    16%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 2
    • 5
    • 5
    • 5
    • 4
    • 5
    • 4
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly and helpful staff, with many highlighting the cleanliness of the rooms and bathrooms. The property’s location near the bus stand and Ernakulam junction is convenient. Manager Mohammad has received special mentions for his hospitality. While some found rooms a bit small or noisy, the overall atmosphere is welcoming and budget-friendly for travelers.

    Sort by:

    Positive first
    3.0

    Average Stay

    shailza n.family

    Hotel is good to stay as it is very near to bus stand.

    Travel Month: Oct 2025

    Room: Standard Non AC

    5.0

    Excellent Stay

    naman t.couple

    Place was good overall stay was amazing staff was friendly and helpful neat and clean room and toilet

    Travel Month: Oct 2025

    Room: Deluxe AC

    New AS Tourist Home has replied on Tue Oct 21 15:43:19 IST 2025

    Dear Naman, Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay, found our staff friendly and helpful, and appreciated the cleanliness of your room and bathroom. We strive to provide a neat and comfortable environment for all our guests, and it's rewarding to know we met your expectations. We look forward to welcoming you back in the future. Warm regards, Team New AS Tourist Home.

    3.0

    good

    faisal j.couple

    good service, and experience, room has well cleaned and staff behavior is so good

    Travel Month: Sep 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Thu Oct 09 11:44:14 IST 2025

    Dear Faisal, Thank you for your positive feedback. We're glad to hear that you experienced good service and a well-cleaned room, and that our staff's behavior met your expectations. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you again soon. Warm regards, Team New AS Tourist Home.

    3.0

    Average Stay

    vaishnav p.

    It was an average stay . when it comes to cleaness we can give 6/10. staffs were helping 24/7. overall an average stay

    Travel Month: Sep 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Thu Oct 09 11:45:41 IST 2025

    Dear Vaishnav, Thank you for sharing your feedback. We appreciate your comments about our staff's availability and will work to improve cleanliness. Your input helps us identify areas where we can enhance our guests' experience. We hope to have the opportunity to provide you with a more satisfying stay in the future. Warm regards, Team New AS Tourist Home

    5.0

    Excellent Stay

    haris h.

    It was really ammazing offer I get . room also very nice. All the services are good. We had a beautiful experience by MMT

    Travel Month: Aug 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Thu Sep 11 13:52:11 IST 2025

    Dear Haris, Thank you for sharing your wonderful experience. We're delighted to hear that you enjoyed the amazing offer, found the room to be very nice, and appreciated our services. Your positive feedback motivates us to continue providing excellent experiences for our guests. We look forward to welcoming you again soon. Warm regards, Team New AS Tourist Home.

    5.0

    Value for money and reachable

    mathew s.group

    For the prize the experience way soo good. Good customer friendly behaviour by the manager Mohammed

    Travel Month: Aug 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Thu Sep 11 13:53:50 IST 2025

    Dear Mathew, Thank you for sharing your positive experience and kind words about our team, especially Manager Mohammed. We're glad you enjoyed the prize and found our service friendly and welcoming. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future. Warm regards, Team New AS Tourist Home.

    3.0

    Average Stay

    pranav s.

    The receptionist there was somewhat rude cause I booked non AC room via MakeMyTrip but when I reached there he said booking online doesn't confirm that you will get a room here it depends on availability of room. So my concern is if room isn't available then why don't you update on MakeMyTrip that room isn't available? Overall experience i would say average. 😕☹️

    Travel Month: Aug 2025

    Room: Standard Non AC

    New AS Tourist Home

    Dear Pranav, We apologize for the inconvenience caused. We understand your concern regarding room availability and the booking process. Please note that online bookings are subject to availability, and we recommend confirming room types directly with us for clarity. We will also review our communication to ensure transparency. Your feedback is valuable, and we appreciate your patience as we work to improve our services. Thank you for sharing your experience. Warm regards, Team New AS Tourist Home.

    5.0

    Excellent Stay

    vp v.couple

    well cleaned room and the receptionist was very good communication also avery nice person. well cleaned room and the receptionist was very good communication also a very nice person.

    Travel Month: Aug 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Thu Sep 11 15:28:40 IST 2025

    Dear Vishnu, Thank you for your kind words. We're glad you appreciated the cleanliness of your room and our staff's communication. It's wonderful to hear that our team made your stay enjoyable with their friendliness and professionalism. We look forward to welcoming you back in the future. Warm regards, Team New AS Tourist Home.

    5.0

    Excellent Stay

    dhavalkumar.

    Ter. Room are very clean and toilet and bathroom is very nice clean

    Travel Month: Jul 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Thu Sep 11 15:30:05 IST 2025

    Dear Dhavalkumar, Thank you for your positive feedback. We're glad to hear that you found our rooms and bathrooms very clean and well-maintained. Maintaining a high standard of cleanliness is important to us, and we're pleased it met your expectations. We appreciate your review and look forward to welcoming you again in the future. Warm regards, Team New AS Tourist Home.

    5.0

    impressive

    aldry.couple

    the room was really good and clean. staff were so mannered and friendly. bathroom was clean and perfectly ma the room was really good and clean. staff were so mannered and friendly. bathroom was clean and perfectly maintained

    Travel Month: Jul 2025

    Room: Deluxe AC

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    New AS Tourist Home has replied on Tue Jul 29 09:29:43 IST 2025

    Dear Aldry, Thank you so much for your heartwarming review! We're delighted to hear that you had a wonderful experience and that our staff's hospitality made a lasting impression. A special thanks for highlighting our staff. Your kind words about there caring nature and welcoming smile truly mean a lot to us. It's always our goal to ensure our guests feel at home. We look forward to welcoming you back for another memorable visit. Warm regards, Team New AS Tourist home

    5.0

    Excellent Stay

    vp v.couple

    room was good and the most important thing the manager mohammad is very nice man because of his communication and we feel better in there

    Travel Month: Jun 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Mon Jun 23 15:36:06 IST 2025

    Dear Vishnu, Thank you so much for your kind review. We're delighted to hear that you enjoyed the room and, most importantly, that Mohammad made such a positive impression. I’m especially pleased that his communication and warm service helped you feel comfortable and right at home .It was our pleasure to host you, and we hope to welcome you back soon. Warm regards, Team New AS Tourist home.

    4.0

    Very nice 🤩

    vaibhav k.solo

    The hotel room was very clean and good and the manager of this hotel is a very nice person Location of this property is exact.

    Travel Month: May 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Tue May 27 11:07:47 IST 2025

    Dear Vaibhav, Thank you for your kind and inspiriting words. We're delighted to hear that you enjoyed your experience. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable visit. Warm regards, Team New AS Tourist home.

    5.0

    Totally recommended

    arvind s.solo

    Location and amenities were as mentioned, and rooms are clean and ventilated, overall I had a good experience there. Location accessibility, amenities were good , ventilated room and really helpful caretakers

    Travel Month: May 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Fri May 09 18:55:21 IST 2025

    Dear Arvind, hank you for taking the time to share your experience with us. We're delighted to hear that you found our location convenient and our amenities up to your expectations. It's wonderful to know that the cleanliness and ventilation of our rooms contributed to your comfort during your stay. Our team takes great pride in providing attentive and helpful service, and your kind words affirm their dedication. Your feedback motivates us to continue delivering exceptional experiences to our guests. We look forward to welcoming you back on your next visit Warm Regards, Team Sarada Mandiram.

    2.0

    Poor Stay

    sachidanandan p.business

    congested room no cleanliness AC ok bathroom very very small bed sheet not ok water sometimes yellow colour

    Travel Month: May 2025

    Room: Deluxe AC

    New AS Tourist Home has replied on Fri May 09 19:03:08 IST 2025

    Dear Sachidanandan, Thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered during your stay, including the room size, cleanliness, bed linens, bathroom dimensions, and water quality. Your experience does not reflect the standards we strive to uphold. We take your concerns seriously and are taking immediate steps to address them. We're also inspecting our linen inventory to replace any items that don't meet our quality criteria. Regarding the water discoloration, we've contacted our maintenance team to investigate and resolve the issue promptly. We understand how these issues impacted your comfort, and we apologize for any inconvenience caused. Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Warm regards, Team New AS Tourist home.

    5.0

    my experience

    aldry.couple

    fresh and very clean room and attached bathroom. price value room for guest's . this property is near to the ernakulam junction and bus stand.

    Travel Month: Apr 2025

    Room: Deluxe AC

    New AS Tourist Home has replied on Sun Apr 13 21:30:46 IST 2025

    Dear Aldry, Thank you for your kind words. We're happy to hear you found the room and bathroom fresh and very clean. It's also great to know you felt it was good value for the price. Our convenient location near Ernakulam Junction and the bus stand is definitely something many guests appreciate. We look forward to hosting you again. Warm Regards, Team New AS Tourist Home.

    3.0

    Average Stay

    jithin k.

    It's a small room, too much noices staffs are go-id

    Travel Month: Mar 2025

    Room: Deluxe AC

    New AS Tourist Home has replied on Mon Apr 07 13:47:22 IST 2025

    Dear Jithin, Thank you for your feedback. We're glad to hear you had a positive experience with our staff. We apologize for the noise and room size not meeting your expectations. Your comments are valuable, and we’ll work on improving the comfort of our guests. Warm regards, Team New AS Tourist Home

    5.0

    affordable for budget tra

    jibin j.couple

    staying here was very nice . it's near to KSRTC bus stand and metro . affordable for all types of traveller. highly recommend

    Travel Month: Mar 2025

    Room: Standard Non AC

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    New AS Tourist Home has replied on Tue Mar 25 12:29:17 IST 2025

    Dear Jibin Joseph, We are really happy to know you had a pleasant stay at New AS Tourist Home. Our dedicated staff always puts guest satisfaction first. Thanks a lot for your genuine feedback.

    5.0

    excellent stay for 2 days.

    anit r.solo

    Had a good stay , first day had mosquitoes, second day was fine. Will come again next time for another visit.

    Travel Month: Feb 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Wed Mar 05 13:20:29 IST 2025

    Dear Anit, Thank you for your feedback. We’re glad to hear you had a good stay. Apologies for the mosquito issue on the first day, and we’ll work on improving that. looking forward to hosting you.

    5.0

    Excellent Stay

    sulaiman.

    Good ambience, good front desk staff

    Travel Month: Feb 2025

    Room: Deluxe AC

    New AS Tourist Home has replied on Fri Feb 28 11:32:07 IST 2025

    Dear Sulaiman IELTS team, We are really happy to know you had a pleasant stay at New AS Tourist Home. Our dedicated staff always puts guest satisfaction first. Thanks a lot for your genuine feedback and have a nice day ahead! Warm Regards, Team New AS Tourist Home.

    3.0

    Average Stay

    anurag p.

    The room was clean and secure and the bathroom was also fine, but the bed was terrible in all ways, the springs of the mattress were literally touching my back while lying on the bed. The towel provided wasn't like a clean one. Also the bed sheet had some stains on it. Even though it was worth the offer price we get. I didn't take any photos

    Travel Month: Jan 2025

    Room: Standard Non AC

    New AS Tourist Home has replied on Tue Mar 11 07:57:18 IST 2025

    Dear Anurag, Thank you for your feedback. We apologize for the issues and will address them to improve.

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