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Aluva, Cochin | 8 minutes walk to Aluva Railway Station
188 Ratings, 80 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property is conveniently located near the railway station, making it easily accessible. Guests appreciate the friendly staff and some mention clean rooms. However, many reviews highlight issues with room size, cleanliness, and a lack of basic amenities like towels and soap. Overall, while some find value in the location and affordability, others express strong dissatisfaction with the conditions.
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Bad
The room was extremely compact, very difficult to walk with no space. The room was very hot with no ventilation. The fan speed was very slow and didn't increase. Too many mosquitos with no mosquito repellent. Worst bathroom, the latch doesn't work and no space at all inside the bathroom. The length of the bed was less, the foot goes outside the bed while sleeping. The blanket provided was rough and dirty.There were no facilities, no wifi. Horrible experience of stay. I will never stay in such a hotel room again. My entire money got wasted and I am highly disappointed.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Thu Oct 23 12:02:12 IST 2025
Dear Ziya, We sincerely apologize for the inconveniences you experienced during your stay. Your feedback regarding room size, ventilation, mosquito issues, bathroom facilities, bedding, and amenities is concerning, and we regret that we did not meet your expectations. We take these matters seriously and will address them with our team to improve our services. Your experience does not reflect our standards, and we appreciate your feedback to help us enhance guest comfort. We hope you might consider giving us another opportunity to provide a better experience in the future. Warm regards, Team New AS Tourist Home.
Excellent Stay
stay was ok but room was very small ,ok for two persons for a short stay .it is nearby railway station and was easily acce stay was ok but room was very small ,ok for two persons for a short stay .it is nearby railway station and was easily accessible
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Thu Sep 11 12:05:31 IST 2025
Dear Arun, Thank you for sharing your feedback. We’re glad to hear that our location near the railway station was convenient for your short stay. We acknowledge that the room size may be limited for some guests, and we appreciate your understanding. Your comments are valuable and will help us improve our accommodations. We hope to have the opportunity to serve you better in the future. Warm regards, Team New AS Tourist home Aluva.
Good Stay
A S Tourist Home Aluva offers a convenient, no-frills stay for travelers who prioritize location and affordability. If you're seeking barebones yet functional lodging near transport hubs, it's a good option.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Mon Aug 25 22:57:55 IST 2025
Dear Abdul, Thank you for sharing your thoughts with us. We’re delighted to hear that our convenient location and affordability stood out during your stay. Our goal is to provide straightforward, functional lodging without unnecessary frills, so it's encouraging to know we hit the mark for travelers like yourself. We understand that when comfort and accessibility are priorities, our no fuss approach can be exactly what you’re looking for. Your appreciation of our helpful staff means a lot, it’s our team’s priority to make every guest feel welcome and looked after. Thanks again for choosing to stay with us and for your thoughtful review. Warm regards, Team New AS Tourist Home Aluva.
Average Stay
location was ok....but room was too small with one bed occupying the whole room, and no charger point close to bed location was ok....but room was too small with one bed occupying the whole room, and no charger point close to bed.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Thu Sep 11 12:26:35 IST 2025
Dear Navas, Thank you for sharing your feedback. We apologize that the room size and lack of nearby charging points did not meet your expectations. We appreciate your comments and will consider them as we work to improve our accommodations. Your comfort is important to us, and we hope to have the opportunity to better serve you in the future. Warm regards, Team New AS Tourist home aluva.
Not good
Very small and old room. Vehicle sound all time in night . Not good based on my experience
Room: Deluxe Room
New As Tourist Home, Aluva has replied on Thu Sep 11 12:31:59 IST 2025
Dear Abhijai, Thank you for sharing your feedback. We apologize for your experience with the room size and noise issues. We strive to provide a comfortable stay for all our guests, and we regret that we did not meet your expectations. Your comments will be shared with our team to address these concerns and improve our accommodations. We appreciate your input and hope to have the opportunity to better serve you in the future. Warm regards, Team New AS Tourist Home Aluva.
Disgusting, Terribl
I have never seen such a terrible, unhygienic room anywhere else. cockroaches were running through the floor, table and even bed. No towel, No bedsheet provided - The receptionist said they were running short of towels because they didn't get it back from laundry. With no bedsheet, I had to cover my face especially my mouth and ears to save myself from cockroaches entering inside. The room was not cleaned since it was built. I could see hairs on my bed, pillows, bathrooms and almost everywhere.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Thu Sep 11 12:34:20 IST 2025
Dear Krishnu, We sincerely apologize for your experience and the concerns you've raised. This is not reflective of our standards, and we take your feedback seriously. We are investigating the cleanliness issues and pest control measures immediately. Additionally, we will review our laundry and towel procedures to prevent future shortages. Your comfort and hygiene are our priorities, and we appreciate you bringing this to our attention so we can improve. Warm regards, Team New AS Tourist Home Aluva
Good Stay
I had a great stay in a very nice room. Everything was clean and comfortable, and the customer service was excellent very friendly and helpful. Overall, a pleasant experience. I would definitely recommend it!
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Thu May 22 10:20:39 IST 2025
Dear Alen, Thank you so much for your kind words. We’re thrilled to hear that you had a great stay and that you found the room clean, comfortable, and enjoyable. It's wonderful to know that our team’s friendliness and helpful service made your experience even better. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back for another pleasant stay in the future. Warm Regards, Team New AS Tourist home.
Good Stay
near to aluva railway station walkable distance. good staff. good management. clean rooms. television available
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Fri May 02 15:48:02 IST 2025
Dear Sachin, Thank you for your positive feedback. We're delighted to hear that our proximity to Aluva Railway Station, clean rooms, television amenities, and the dedication of our staff and management met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another pleasant stay. Warm regards, Team New AS Tourist Home.
Good Stay
good stay. nice place. near to railway station. nice staff. walkable distance from aluva railway station
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Tue Apr 29 15:53:38 IST 2025
Dear Sachin, Thank you for your positive feedback. We're delighted to hear that you enjoyed your stay and appreciated our convenient location near Aluva Railway Station, as well as our friendly staff. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit. Warm regards, Team New AS Tourist Home
Nice Stay.
It was a nice stay. Staffs were extremely friendly. Rooms were very neat. Overall ot was a really good experience. Looking forward to coming here again.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Sun Apr 13 21:21:37 IST 2025
Dear Bharath, Thank you so much for your lovely feedback. We’re thrilled to hear that you had a nice stay and that our staff made you feel welcome. It's great to know you found the rooms neat and enjoyed the overall experience. We truly look forward to hosting you again in the future. Warm Regards, Team New AS Tourist Home.
Poor Stay
The room was not clean. There was no bathroom towel, soap and blanket. The hanger in the bathroom was also defective. The bathroom door doesn't even have a lock. So pathetic.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Sun Apr 13 21:23:55 IST 2025
Dear Anto, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is extremely valuable to us, and we’re truly sorry that we fell short in maintaining the standards we aim for. We will immediately look into the issues you've mentioned especially the cleanliness, missing amenities, and bathroom maintenance. Thank you for bringing these to our attention. We’re committed to improving and hope to have the opportunity to provide you with a much better experience in the future. Warm Regards, Team New AS Tourist Home
Excellent Stay
I went to property for single night, felt comfortable and pleasant stay. Walkable distance from railway station & ksrtc bus stand and on the roadside, so it easy to approach to anywhere. Staff are well co operative and polite in nature. Property is very clean and tidy. I recommend that if looking for cheap with tidy and comfortable stay please prefer this property.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Sun Apr 13 21:26:00 IST 2025
Dear Varalil, Thank you so much for your wonderful review. We're really glad to hear that you had a comfortable and pleasant stay. It’s great to know that our location, cleanliness, and friendly staff added to your experience. We truly appreciate your recommendation and hope to welcome you again soon. Warm regards, Team New AS Tourist Home.
Good Stay
Hotels is averagely good and nearby have many hotels and bus stop ,metro station is always good.And hotel facilities is also good
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Mon Apr 07 13:43:45 IST 2025
Dear Lemford, Thank you for your feedback. We're glad you found the hotel facilities good and appreciated the convenient location near restaurants, the bus stop, and the metro. We hope to welcome you again for another pleasant stay. Warm regards, Team kaypees Grande.
Average Stay
I had called earlier before the check in date that, I will be late for check in. But when I came late the receptionist was pretty rude.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Wed Mar 05 13:06:39 IST 2025
Dear terry benjamin, We sincerely apologize for the rude behavior you experienced during check-in. This is not the standard we strive for, and your feedback will help us improve our customer service.
Terrible Stay
The worst stay in my life. we stayed like a horrible place and unhygienic rooms like toilet stay . please don't try 🙏 this stay with family and friends the rating is 0.1 out of 5
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Wed Mar 05 13:09:53 IST 2025
Dear Akash, We are truly sorry to hear about your experience. This is not the standard we aim to provide. Your feedback is important, and we will work on addressing these issues immediately.
Terrible Stay
Worst experience ever not a better bed no bed sheet full and full misquotos no parking area no safety
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Wed Mar 05 13:12:13 IST 2025
Dear Junas, We sincerely apologize for the discomfort you faced during your stay. Your feedback is important, and we will address the issues regarding the bed, mosquitoes, parking, and safety.
Terrible Stay
familyThe caretaker's behaviour is very bad for ladies, he is shouting and abusing. Don't recommend it for ladies, room is not cleaned
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Wed Mar 05 13:16:03 IST 2025
Dear Fathima, We sincerely apologize for your unpleasant experience. This behavior is completely unacceptable, and we will take immediate action to address it.
Loss of money
There is no towel and blanket, cleanliness issue, dirty water, stained mirror, very small room, very poor facilities.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Fri Dec 13 16:34:05 IST 2024
Dear LIPIN ROOP, Please accept our sincere apologies regarding the problems you faced during your stay here at New AS Tourist Home, Aluva. Keeping your points in mind, we will definitely improve our cleanliness and maintenance services. Thank you for your honest feedback and please let us know if there is anything else in mind. Warm Regards, Team New AS Tourist Home, Aluva
Average Stay
Stay was just good. Just very small space in bathroom. And there were no blanket.
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Tue Nov 12 12:16:03 IST 2024
Dear DURGAPRASANTH MS, Please accept our sincere apologies for the problems you faced during your stay here at New AS Tourist Home, Aluva. Keeping your points in mind, we'll definitely improve our facilities and services. Thank you for your honest feedback and please let us know if there's anything else we can do. Warm Regards, Team New AS Tourist Home, Aluva
Terrible Stay
No pillow cover, bed sheet, blankets, towel, soap
Room: Standard Non Ac
New As Tourist Home, Aluva has replied on Wed Oct 30 16:37:16 IST 2024
Dear Alvin George, We're really sorry for the inconvenience you faced during your stay at New AS Tourist Home, Aluva. Keeping your points in mind, we'll definitely improve bedding and toilet facilities and make other necessary changes. Thank you for your honest feedback and please let us know if there is anything else we can do. Warm Regards, Team New AS Tourist Home Aluva
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