Review Of Novotel Goa Resort and Spa Candolim

Excellent. Staff are super helpful and understanding. Breakfast could’ve been better but other than that overall jst WOW..!

This hotel service is good. Except price a little higher. Another like breakfast food and environment are good. If have next time. I will book this hotel again.. Stay at goa. I changed three hotel. This one is the best one..

The staywas excellent. The rooms were clean. The pool was very beautiful, and most importantly, food was freshly cooked.

Avg. stay, pros and cons below: pros- location good, room and washroom were cleaned, staff was very kind and helpful. Cons- fungus on the bed back, food taste was ok. Limited options in buffe

whole property well maintained with nice ambieance really worth it . must visit this place for spent a time with family and couple also

Supportive and very helpful staff thank You everything will make further booking only through this app

It was a comfortable stay and the staff were friendly. We loved the pool area and it was family friendly with platoons for kids to play.

Everything was just perfect !! Stay , Ambience , Staff , Food pool , Gym all were just amazing . A very well recommended hotel and will definitely visit again.

Good food, Good amenities and services, walkable distance to Candolim beach, staff is polite and helpful

Nice stay, food was good and ambiance also very good. My daughter was njoy the stay. Dinner was good.

Average stay...food was not nice.

Elegant suite I stayed with my family for two nights. The hotel staff was very nice and cooperative. The rooms were neat and clean. The food also tasted good.

It lost its suoeriority. It is not more than 4 star. Everything, starting from room to food, is not fair

It was nice and the location was perfect. Had everything in closer vicnity like shops , spas, beach and quiet nice cafes and restaurants

Excellent Stay , great food buffet menu , spacious room. The hotel has excellent staff with on time services

There is always an expectation from such a brand name,"novotel"but the name doesn't match with the quality of service, it was good but not that much,the room furniture is not well maintained neither the sofa in the room. buffet spread was also not that good. overall it was an average stay.

Stay was fine. But as per 5 star hotel der is good scope of improvement required in hospitality. Property is good, food is fine, people management can be improved. Property is well maintained rooms are good.

1. Delayed Room Allocation & No Welcome Despite having a confirmed booking, our room was handed over to us almost 45 minutes late. During this time, there was no proper communication, gesture of welcome, or even a courtesy drink, which set a disappointing tone at the very beginning of our stay. 2. Food Quality & Breakfast Experience The overall food quality was impressive, with good flavors and presentation. However, the morning breakfast spread fell short of expectations—it lacked variety and freshness in certain items. A few more options, especially in fresh fruits, juices, and hot dishes, would enhance the experience significantly. 3. Swimming Pool Safety Concerns The swimming pool requires urgent maintenance as several tiles are damaged and uneven. This poses a high risk of cuts and injuries to guests, particularly children. Considering the pool is a major attraction for most visitors, proper upkeep is essential for both safety and comfort. 4. Spa Facility The spa facility was one of the highlights of our stay. The ambiance, cleanliness, and professionalism of the staff created a very relaxing and rejuvenating experience. It was well worth the time and is definitely a strong point for the property. 5. Staff Behavior & Hospitality While the staff carried out their duties, there was a noticeable lack of warmth in interactions. A little more humility, friendliness, and genuine smiles while greeting customers would make a big difference in creating a welcoming and positive atmosphere. 6. Balcony & Outdoor Cleanliness The area outside the balcony was in poor condition—it appeared dirty, poorly maintained, and shabby. This not only spoils the view but also takes away from the overall charm of the property. Regular cleaning and upkeep of outdoor spaces would enhance the guest experience considerably.

so if balcony is 100 sq ft then room is only 200 sq ft left. dinner had only 1 paneer dish n 1 yellow dal on all 4 days of stay nothing else. nothing was good at stay. overall worst stay i ever had.

The room was full of seepage , all the linens were stinking to the core . It’s definitely a one star and that star belongs to the staff . The only good thing about the hotel