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Review Of Oliver Hotel

Colaba, Mumbai | 2 minutes walk to Colaba Market

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    2.4
    Average

    28 Ratings, 12 Reviews

    excellent
    11%
    very good
    14%
    average
    11%
    poor
    29%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 2
    • 1
    • 4
    • 1
    • 2
    • 1
    • 1
    • 2

    Rating Categories

    • Cleanliness2.6
    • Room1.7
    • Value For Money2.1

    Sort by:

    Positive first
    1.0

    Terrible Stay

    deepak k.

    Room which we were allotted ac was in repair so we were shifted to very small room

    Travel Month: Jun 2024

    Room: Executive Room

    1.0

    Terrible Stay

    madhusudan s.

    Terrible rooms with 0 amenities, noisy, not clean at all

    Travel Month: Apr 2024 (3-Night Stay)

    Room: STANDARD ROOM

    2.0

    Poor Stay

    somali a.loyalty-iconcouple

    Unsafe and terrible hotel. Smelly room with open washbasin in the room. Small bed. Dirty bed linen. Washroom was still better and clean. No proper lock. No locker facility and unsafe and surrounding

    Travel Month: Feb 2024

    Room: Executive Room

    • user photos
    • user photos
    1.0

    Hotel service not good

    naimesh m.family

    Hotel no clean air-conditioned not working bathroom no clean room, not clean hotel no staff hotel service not good

    Travel Month: Jul 2023

    Room: STANDARD ROOM

    1.0

    Terrible Stay

    salil s.couple

    Very very poor service. Reception staff was so arrogant. Ac was continually lick for the whole night. Also the room was too small if u check out and requested to put your luggage for some time then there is no store room as well as a common wash room.

    Travel Month: Dec 2022

    Room: STANDARD ROOM

    4.0

    Good stay

    nidhi g.loyalty-iconfamily

    Family stay, location was very convenient and close to gate way of India, and Taj Hotel, Hotel services was good and staff behavior was courteous and friendly, child friendliness of the Hotel was also very good, ambiances and amenities was average, safety and security of the property was top class. Overall it was good stay. Suggested.

    Travel Month: Feb 2020

    Room: STANDARD ROOM

    3.0

    Unprofessional approach and not satisfactory stay

    parvez a.business

    There was no ventilation in the room. And it was a cramped room. As there was no ventilation in the room the smell of the washroom was all over the room. The basic facilities were available in the room. The staff was not cooperative. They did not provide food.

    Travel Month: Jan 2020

    Room: STANDARD ROOM

    3.0

    Experience is ok

    d v.solo

    All the services were nice. The stay was not so good as extream noise was coming from outside the room. The staff was impressive. It was a clean hotel.

    Travel Month: Jan 2020

    Room: STANDARD ROOM

    1.0

    Cockroaches spotted

    saurav g.loyalty-iconbusiness

    Not Worth the money It is like a lodge Dirty and unhygienic Poor hot water facility Lack of room service

    Travel Month: Feb 2020

    Room: STANDARD ROOM

    Oliver Hotel has replied on Sun Feb 23 19:17:14 IST 2020

    Dear guest, greetings! We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from. We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business, it will help us to focus and put in more effort. We deserve another chance and we are confident that you will notice many positive changes during your future visits to our Hotel. With warm regards, team Oliver.

    1.0

    I spotted cockroaches

    saurav g.loyalty-iconbusiness

    Stayed for 3 nights. Not worth the money. Even hot water facility is poor. It is like a lodge. No room service, even water has to be purchased.

    Travel Month: Feb 2020

    Room: STANDARD ROOM

    Oliver Hotel has replied on Sun Feb 23 19:20:27 IST 2020

    Dear guest, greetings! We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from. We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business, it will help us to focus and put in more effort. We deserve another chance and we are confident that you will notice many positive changes during your future visits to our Hotel. With warm regards, team Oliver. Replied by KARAN (Hotel manager)

    5.0

    Convenient location, small room

    tamana s.family

    The location is very convenient, if you want to stay in the heart of Colaba. The room we got was relatively small.

    Travel Month: Feb 2020 (4-Night Stay)

    Room: STANDARD ROOM

    Oliver Hotel has replied on Sun Feb 23 19:19:59 IST 2020

    Greetings for the day. Thanks so much. Please give us one more chance to provide you more better services. Regards, Team Oliver.

    4.0

    Mumbai

    sanjib s.solo

    Good location, good staff, nothing to complain

    Travel Month: Dec 2019 (6-Night Stay)

    Room: STANDARD ROOM

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