The property has spacious and clean rooms with good service. The staff is friendly and the food quality is good, although breakfast spread can be improved. However, some guests have complained about poor room service, lack of pick-up/drop facility, and insufficient space in the rooms. There have also been complaints about miss-mannered staff, terrible food hygiene, and surprise bills for unconsumed food. Some guests have found the property to be poorly maintained, with AC not working properly and insufficient staff to attend to guests. While the rooms are good, room amenities are poor, and breakfast options are limited. Overall, the property has good amenities and services, but there have been issues with cleanliness, maintenance, and customer service.