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Hatigaon, Guwahati
25 Ratings
Last 10 Customer Ratings (Latest First)
Pathetic experience worst hotel and staff ever
This hotel was a nightmare for me. The manager cum owner says this hotel is not couple friendly. No kitchen is available, although breakfast is complementary with the booking but no breakfast was provided. The hotel staff doesn't share the Wi-Fi password, no TV remotes, dirty bedsheets, very thin and dirty blankets, dirty and worn out towels were provided. No one bothers to answer the phone when you call the reception. Overall a very very negative experience.
Room: Standard Double Room
Good Stay
Nice place for stay with family
Room: Standard Double Room
Good Stay
Good location, rooms are good. Hot water required.
Room: Standard Double Room
Orchard Hotel has replied on Mon Jul 15 15:42:07 IST 2019
Dear guest, thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future. Thanks and regards Riya Sharma
No room even after booking
After reaching Hotel found they have given my room to someone else. Though I had made advance payment too.
Room: Standard Double Room
Orchard Hotel has replied on Wed Jun 19 18:53:38 IST 2019
Dear guest, thanks for your review. I'm sorry to hear that you had bad experiences. Your feedback is extremely valuable to us, even your booking is confirm but Hotel given your room to someone else. I send complain to the concern department they will take action for your booking. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved Hotel and thank you for liked are property. Thanks and regards Riya Sharma
Hotel Orchard room
soloFirstly the hotel is on a traffic circle and has a mosque next door. The staff is non existent and a youngster in casual track suit and bathroom slippers may be available at the reception. After a good delay he is located and all formalities are done where he says you are through MakeMyTrip marks it in his register. No lifts and a sign which says climbing stairs is good for health. Room are big. Plastic flowers included with very basic amenities. No facility for kitchen so Swiggy can be done for food. Horrible bathroom with fitting falling off and deeply off colored towels which have seen much better days years ago. No water is provided. Hotel is best avoided.
Room: Super Deluxe Room
Orchard Hotel has replied on Wed May 15 10:39:45 IST 2019
Dear guest, thanks for your review. Sorry to hear about your bad experiences. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved Hotel and thank you for liked are house keeping staff. Thanks and regards Riya Sharma
Average Stay
Average experience, it may good for single night stay only.
Bath rooms water pipes are leaking and inter come phones are out of service.
Room: Standard Double Room
Orchard Hotel has replied on Tue Apr 09 16:20:47 IST 2019
Dear Guest, Thanks for your review. I'm sorry to hear that you had bad experiences. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved hotel and Thank you for liked are property.
Terrible Stay
Room was not good and dirty.
Room: Family Room
Orchard Hotel has replied on Tue Apr 09 16:19:59 IST 2019
Dear Guest, Thanks for your review. I'm sorry to hear that you had bad experiences. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved hotel and Thank you for liked are property.
Bad choice hotel
location good, hotel unknown, bad room service, no basic amenities in room.
Pathetic room service, intercom not working.
Room: Standard Double Room
Orchard Hotel has replied on Tue Apr 09 16:16:16 IST 2019
Dear Guest, Thanks for your review. I'm sorry to hear that you had bad experiences. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved hotel and Thank you for liked are property.
Third class hotel ever stayed
Hotel manager denied to confirm booking as I booked 3guests in one room. He suggest me to book another room. As I already paid via MMT.
Room: Family Room
Orchard Hotel has replied on Tue Apr 09 16:15:34 IST 2019
Dear Guest, Thanks for your review. I'm sorry to hear that you had bad experiences. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved hotel and Thank you for liked are property.
OK OK
soloOverall was experience was OK. They should improve their services like washrooms. Hot water facility is there. Overall its an OK for Me
Room: Deluxe Room
Orchard Hotel has replied on Tue Apr 09 16:14:37 IST 2019
Dear guest, Thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future.
Very bad
Room was very dirty and services were very poor. There were no hot water facility in the morning. There were no foo ding facility, you have to go outside for taking food. They are not providing a single bottle of water.
Room: Standard Room ac
Orchard Hotel has replied on Tue Apr 09 16:13:38 IST 2019
Dear Guest, Thanks for your review. I am sorry to hear that you had bad experiences. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved hotel and Thank you for liked are property. Thanks and Regards.
Good location; clean hotel; prompt service.
Overall hotel maintained the rooms clean, especially bedsheets and toilet. Staff responded to the calls and requests. Hotel is situated in good location. The cost is not very high and the services are good. Value for money. Good for a solo traveller; but there were many couples staying in the hotel.
Room: Standard Room ac
Orchard Hotel has replied on Tue Apr 09 16:12:22 IST 2019
Dear guest, Thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future.
Service was good but foo ding
First day room arrangements was very good but daily cleaning system was not so good and the behavior of staff was very helpful. No time boundation no chik all over for rest and stayit is good hotel.
Room: Deluxe Room
Orchard Hotel has replied on Tue Apr 09 15:51:21 IST 2019
Dear guest, thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future. Thanks and regards.
Location is excellent
Location is good... But food quality not good... Suitable for single person. Approx 25 to 30 KMS distance from airport... Local pvt bus station is near by approx 3 to 4 KMS. Top sightseeing is also near by.
Room: Standard Room ac
Orchard Hotel has replied on Tue Apr 09 15:50:24 IST 2019
Dear guest, thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future. Thanks and regards.
The staff are friendly but location is not good
The staff are co operative And friendly. The mosque situated near the hotel can be annoying for many. Would have been much better if there is lift. Well, it's peaceful environment and it's worth the stay.
Room: Deluxe Room
Orchard Hotel has replied on Tue Apr 09 15:50:03 IST 2019
Dear guest, Thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future.
Overall the experience isn't bad. Its satisfactory
Hotel is good, especially the location of the hotel is excellent. There is somehow a problem with room facilities. Rest of this others are OK. I am not unhappy with the trip. Thanks to MMT for the facilities provided to the customers. This particular journey will remain memorable for us.
Room: Standard Room ac
Orchard Hotel has replied on Tue Apr 09 15:49:12 IST 2019
Dear guest, Thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future.
Location is premium.
Food was good and overall a pleasant stay. The location is premium and very easy access to important places like dispur hathigaon beltola ganeshguri kahili para rukhmini gaon. Room was decent and overall cleanliness was good. A decent stay at a decent location.
Room: Standard Room ac
Orchard Hotel has replied on Tue Apr 09 15:46:08 IST 2019
Dear guest, Thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future.
Pleasant stay! Go for it guys
The hotel is in a good location, just beside the Rajdhani masjid which is the heart of the dispur area. The room was quite comfortable and I liked the quiet environment. The staff was helpful. I got attractive discount from Makemytrip which was quite a relief because the location is quite good and rooms are quite good too, plus the hotel has its own restaurant on the ground floor, so no need to look elsewhere for food, also there is an auto stand and a rickshaw stand just in front of the hotel, the hotel itself has vehicle facilities. Hence, I was quite lucky to get my room at a cheap price in spite of all the benefits. Thank you MMT Thank you Orchard!
Room: Standard Room ac
Orchard Hotel has replied on Tue Apr 09 15:45:31 IST 2019
Dear guest, Thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future.
Good location but not facility
Location of this hotel is very good, but don't expect much from them .. Room wasn't too clean .. Leakage in bathroom .. Blanket was stinking .. And a bad smell make you feel uncomfortable all the time .. I didn't order food there ..
Room: Standard Room ac
Orchard Hotel has replied on Tue Apr 09 15:43:09 IST 2019
Dear Guest, Thanks for your review. I'm sorry to hear that you had bad experiences. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to welcome you back to our new and improved hotel and Thank you for liked are property.
Pleasant stay
It was pleasant stay at Hotel Orchard in Guwahati, a very centrally located hotel where stay is cheap but comfortable. Service needs to improve but one must know not to expect much by way of service in Assam where people are very nice but laid back or 'Lahe Lahe".
Room: Double Ac
Orchard Hotel has replied on Tue Apr 09 15:42:08 IST 2019
Dear guest, Thank you, so much for your valuable review and positive rating for us. We are glad to know that you enjoy your stay at our property and like our Hotel location, amenities, services etc. We look forward for again welcoming you in future. Thanks and regards.
In Sonapur
G S Road
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