The Otsal Residency property in Leh Ladakh has received mixed reviews from guests. While some have praised the exceptional service and hospitality of the staff, others have complained about the lack of cleanliness and maintenance of the property. The location of the property has also been a point of contention, with some guests finding it difficult to access the market and transportation. However, the property has been appreciated for its basic facilities, cooperative staff, and good food. The property also offers a good view of the mountains and has a terrace for guests to relax.