The property has received mixed reviews from guests. Some guests have complained about the lack of basic amenities such as hot water, clean towels, and even breakfast. The rooms have been described as damp, smelly, and unclean with issues such as water leakage and cockroaches. The staff has been criticized for their rude behavior and poor service. However, some guests have appreciated the location and the friendly behavior of some staff members. The property has also received positive feedback for its spacious rooms and peaceful surroundings.