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Review Of Panorama Hotel

Chauk Bazaar, Darjeeling | 9 minutes walk to Darjeeling Mall Road

    User Rating & Reviews

    • everyone
    • women
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    104 Ratings, 43 Reviews

    excellent
    16%
    very good
    32%
    average
    23%
    poor
    11%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 5
    • 5
    • 5
    • 3
    • 2
    • 1
    • 2

    Rating Categories

    • Location2.3
    • Cleanliness2.7
    • Value For Money3.0
    • Child Friendliness2.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property has a friendly and helpful staff, which many guests appreciated. It's well-located just a short walk from mall road, offering good views. However, several reviews mentioned cleanliness issues, with dirty linens and poorly maintained rooms. Guests also found the rooms quite small and congested, making it less ideal for families. While some had a pleasant stay, concerns about hygiene and room size were frequently noted, making it a mixed experience overall.

    Sort by:

    Positive first
    1.0

    Overall bad experience in this hote

    israr m.couple

    .bedsheet was very dirty. They didn't change pillow cover and bed shit daily. They didn't gave shower gel towel drinking water. They took not a pickup nor drop. Overall we face many problems.

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    1.0

    Terrible Stay

    md i.

    I would like to express my disappointment with our recent stay. The issues we faced included insufficient water supply, non-functional WiFi and TV, and inadequate cleaning services. Unfortunately, our experience was horrible

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    chayan c.couple

    The hotel personnels nicely guided me about the location of the hotel over phone. Staffs were very much co-operative and are always attentively ready to provide the service we needed.

    Travel Month: Jun 2025

    Room: Standard Room

    5.0

    Excellent Stay

    rahul m.

    great ...Panorama Hotel staff are very good

    Travel Month: Jun 2025

    Room: Standard Room

    2.0

    Poor Stay

    mehul s.

    V poor service

    Travel Month: Jun 2025

    Room: Standard Room

    1.0

    Terrible Stay

    family with 1 kid

    Holet chauk bazar me nhi h app me chauk bazar dikh raha hai tv nhi chalta hai.hot water ke liye kettle nhi h room me toilet ka smell aata hai kul mila ke hotel bilkul rahne layak nhi h

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    nice.place the specs is sort

    dinesh s.couple

    there are very nice but light is not connecting for gizar the specs is sort there are no traveling .

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Room

    5.0

    Nice place for stay

    nitish k.couple

    Very nice stay and staff are co operative. Location also very good. View from hotel also very beautiful and nice.

    Travel Month: May 2025 (4-Night Stay)

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    tuhin b.

    Very very very bad

    Travel Month: May 2025

    Room: Standard Room

    1.0

    Worst experience

    pabitra s.family with 1 kid

    No word to say, absolutely terrible. No Location, No amenities, No service at all. But tell me to switch off the exhaust of bathroom

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    3.0

    Well staff/Bad room set

    couple

    Staff was👍Less space room hv no hanger, vent&cln sewa. Glass window threat for security and privacy

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Room

    3.0

    Average Stay

    group

    geyser and tv not working. staff behaviour and assistance was too good and helpful. overall it was an average experience staying at panorama hotel.

    Travel Month: Apr 2025

    Room: Deluxe Room

    2.0

    poor service . make my trip can't Collab such hotels

    suhail m.family

    they are least concious of basic cleanliness. No indoor cleaning and outdoor cleaning. pillow cover bedsheets all are dirty.

    Travel Month: Apr 2025

    Room: Standard Room

    1.0

    Just Third class hote

    partha s.family

    very small room, ill mannered host, in a single word Third grade property. Those who will not believe they can try once definitely.

    Travel Month: Mar 2025

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    akshit c.couple

    Best stay you can get at this price in Darjeeling. The hotel is near the mall road and the staff is also very nice to everyone.

    Travel Month: Jan 2025

    Room: Standard Room

    3.0

    Average Stay

    alan b.

    Hospitality is good but room is small for two person, little bit congested in standard room. Not suitable for two person and also need to maintain hygiene as well. During our stay, we were served in unclean cups and tray, also food is not good enough and need to maintain their hygiene while serving food.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Standard Room

    5.0

    Good

    rajesh b.family

    Friendly and supporting staff, 5 min from mall, good room, hot water, clean room, good view from room.

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Standard Room

    1.0

    horrible experience!

    bikram g.couple

    property location is above the slope so don't go there without taxi, the room size is very small not worth the price, mall rd distance is atleast 15mins. the housekeeping staff aman is very good is helpful 5 ⭐ to that. water is not always available and electricity is not sure when it will go down.

    Travel Month: Oct 2024

    Room: Standard Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    navneet a.

    The location is not that bad. But the room is too small to accommodate cause bags and luggage will be lying so close to your bed that you even cant go to the bathroom. Recommended only if you are a solo traveller.

    Travel Month: Oct 2024

    Room: Standard Room

    4.0

    view

    anurag.couple

    it was a wonderful experience. I loved the place and the staff were also very helpful and mainly for all the tourists

    Travel Month: Jul 2024

    Room: Standard Room

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