The property boasts an unbeatable location right next to Triveni Ghat, making it easy to access the holy river and enjoy evening aarti views. Guests appreciate the friendly staff and some mention the decent food quality. However, there are recurring complaints about cleanliness, poorly maintained rooms, and inadequate services, including issues with check-in, room amenities, and a lack of parking. While the location is a highlight, many find the overall experience disappointing considering the price paid.