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INR
You are booking hotel for more than 30 days
Sector 25, Gurgaon
37 Ratings, 19 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location, making it convenient for business travelers, especially near the corporate hub and DLF Cyber Hub. Guests have praised the friendly and supportive staff, highlighting excellent service. Room cleanliness received mixed reviews, with some guests mentioning dirty rooms and a need for renovation. Basic amenities like food service and toiletries are lacking, and housekeeping appears to be limited. Despite the shortcomings, some found it to be a comfy stay with good hospitality and quick room service.
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Average Stay
Nice property just some rebovation required
Poor experience
Dirty room, nothing same as shown in the picture. They should consider renovating the whole complex.
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 12:51:27 IST 2024
Thank you for taking the time to provide your feedback following your recent stay. We sincerely apologize for the disappointment caused by the condition of your room and the disparity from what was depicted in the pictures. Ensuring our guests' comfort and satisfaction is paramount, and we regret that we did not meet your expectations on this occasion. We appreciate your suggestion regarding renovation and want you to know that we take such feedback seriously. We are currently reviewing our property to identify areas for improvement, including updates and renovations where necessary. Please accept our apologies once again for any inconvenience caused. We value your input as it helps us to enhance our services for future guests. If you have any further comments or if there is anything else you would like to share, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.
Average Stay
The hotel is good. The only thing is that they don't provide basic facilities like tea coffee or toiletries. Less housekeeping staff also. Apart from stay one has to manage for everything
Park Luxury Studios | DLF Cyber City has replied on Thu Mar 28 11:49:54 IST 2024
Dear Ms. Aarti, Greetings from Park Luxury Studio ! Thank you for sharing your feedback with us. We truly value your insights and apologize for any inconvenience you experienced during your stay. Rest assured, we are constantly striving to improve our services and amenities based on the feedback we receive. We'll definitely take your comments into consideration as we work to enhance the overall experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay. If there's anything else we can assist you with, please don't hesitate to let us know.
Nice stay
Staff was very friendly, prefect location, room was near and clean, caretaker behivor good and always ready to help guest,
Park Luxury Studios | DLF Cyber City has replied on Thu Mar 28 12:05:18 IST 2024
It sounds like you had a wonderful experience! It's always great to hear positive feedback about friendly staff, a convenient location, clean rooms, and helpful caretakers. A positive environment like this can really enhance a guest's experience and make their stay memorable. If you have any specific recommendations or if there's anything else you'd like to share about your experience, feel free to do so!
Awesome stayv
The service was excellent the staff very supportive, highly recommended, prop-arty near corporate hub,
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:02:48 IST 2024
It sounds like you're looking for a way to phrase feedback about a service. Here's a polished version of your feedback: "The service was excellent; the staff was very supportive. Highly recommended! The property is conveniently located near the corporate hub. Appreciated their prompt feedback reply" This version maintains clarity and separates the different aspects of your feedback for better readability.
Awesome stay
We stayed at this hotel for the first time and we found the staff and management were very supportive in any way they responded quickly, especially thanks to bharat. Highly recommended to business travelers,
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:04:24 IST 2024
Thank you so much for your kind words! We are thrilled to hear that your first stay at our hotel was such a positive experience. It means a lot to us that you found our staff and management supportive and responsive, especially Bharat. We will be sure to pass along your compliments to him. We appreciate your recommendation to fellow business travelers and look forward to welcoming you back on your next visit.
Excellent Stay
Prime location, excellent staff, the room ate neat and tidy and talking about the service they are genuinely good, best hospitality
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:06:52 IST 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our location prime, our staff excellent, and our rooms neat and tidy. Providing the best hospitality experience is our top priority, and we're glad that you enjoyed it. We look forward to welcoming you back soon!
Excellent experience
Amazing experience staff was very polite and friendly, near to dlf cyber hub, recommended for everyone who want to stay in gurgaon
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:09:25 IST 2024
Thank you so much for your kind words! We're delighted to hear that you had an amazing experience with us. Our team strives to provide exceptional service and create a friendly atmosphere for all our guests. We're glad you found our location near DLF Cyber Hub convenient, and we appreciate your recommendation. Looking forward to welcoming you back soon!
Poor Stay
They don't allow me to stay in the house. They send me to another accommodation and it's not luxury also the bad pillow, blanket are not clean. They are so old
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:14:21 IST 2024
I'm sorry to hear about your experience. Your comfort is important to us, and we apologize for the inconvenience caused by the accommodation provided. We appreciate your feedback and will take it into consideration to improve our services. Please let us know if there's anything else we can do to make your stay more comfortable.
No smart tv.
coupleNo netflix and smart tv even after paying this much.
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:15:23 IST 2024
I'm sorry to hear about the trouble you're experiencing with your Netflix on your smart TV. I'd be happy to try and help you troubleshoot the issue. Have you tried restarting your TV or reinstalling the Netflix app? Sometimes, these simple steps can resolve connectivity problems. If you're still having issues, please provide more details so I can assist you further.
Terrible Stay
It was just rooms that to not that clean. Service was 0
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:24:27 IST 2024
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your recent stay with us. Providing clean and comfortable accommodations along with exceptional service is our top priority, and we regret that we fell short of your expectations. We appreciate your feedback as it helps us identify areas where we can improve. Rest assured, we will address the issues you've mentioned with our housekeeping and service teams to ensure that such lapses do not recur. Please accept our sincere apologies once again. We value your business and hope to have the opportunity to welcome you back for a much-improved experience in the future.
Horrible
The rooms were unhygienic. Bed sheets, bed and pillows looks and feels like it’s been picked from an unattended abandoned hospital. Bathroom door was broken. Drinking water was given in old mineral water bottles. While entering the reception, the staff were sitting with legs folded on the couch like who cares whether there’s guests or not. Simple requests to clean the room was ignored. Balcony should never be opened because it looks like a bar’s smoking room with spitting marks here and there. I wonder what happened to mmt’s crisp and clean accommodations.
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:29:57 IST 2024
Thank you for bringing this to our attention. We're truly sorry to hear about your experience. Your feedback is incredibly valuable to us as we strive to improve our services. Please rest assured that we are looking into this matter urgently to prevent it from happening again.
Good experience
Had an amazing private stay. Didn't have to worry about entry. Food delivery or anything. Easy cab available
Park Luxury Studios | DLF Cyber City has replied on Fri Sep 08 10:38:02 IST 2023
Dear Guest, Greetings from Park Residency, Gurgaon. Thank you so much for the feedback that you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if I can be of any assistance to you. With best regards, team Park Residency, Gurgaon.
Awesome experience
Awesome palace and views staff friendly gud food good experience nice view cleaning hygiene very comfortable
Park Luxury Studios | DLF Cyber City has replied on Mon Sep 04 10:46:03 IST 2023
Dear Guest, Greetings from Park Residency, Gurgaon. Thank you so much for the feedback that you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if i can be of any assistance to you. With best regards, team Park Residency, Gurgaon.
Park luxury studio apartment gurgaon
soloThis is a studio apartment in dlf phase-2 gurgaon. While the apartment itself is quite spacious, there is no food service available. Location is quite good.
Park Luxury Studios | DLF Cyber City has replied on Mon Sep 04 10:46:29 IST 2023
Dear Guest, Greetings from Park Residency, Gurgaon. Thank you so much for the feedback that you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if i can be of any assistance to you. With best regards, team Park Residency, Gurgaon.
Terrible Stay
I had to chnage room 3 times bcz of unhygienic floor also they have in thar rooms. They dont have kitchen but no cook thar so dont go on eating i did same thing things i saw eating but very disappointed
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:31:47 IST 2024
I'm very sorry to hear that you had a terrible experience during your stay. Your feedback is important to us, and we take it seriously. Could you please provide more details so we can address your concerns promptly? We aim to ensure all our guests have a pleasant stay, and we apologize if we fell short of your expectations. Thank you for bringing this to our attention.
Room
Hotel location is in great place, room is nice. There are no much amenities available in hotel. No lift in hotel.
Park Luxury Studios | DLF Cyber City has replied on Fri Jun 21 13:32:40 IST 2024
Thank you for your feedback. We're glad you enjoyed our hotel's location and found the room comfortable. We apologize for any inconvenience caused by the lack of amenities and the absence of a lift. Your comments are valuable to us, and we will take them into consideration as we strive to improve our services. We appreciate your patronage and hope to welcome you back in the future.
Good place at a prime location with all amenities
Loved the room. Has a small kitchen with basic needs. Room service is quick. Would recommend this homestay.
Park Luxury Studios | DLF Cyber City has replied on Wed Jun 14 15:02:19 IST 2023
Dear Guest, Greetings from Park Residency, Gurgaon. Thank you so much for the feedback that you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if i can be of any assistance to you. With best regards, team Park Residency, Gurgaon.
Excellent Stay
A comfortable stay clean rooms and good staff. Location is also a plus point of this property and it is definitely value for money.
Park Luxury Studios | DLF Cyber City has replied on Wed Jun 14 15:01:57 IST 2023
Dear Guest, Greetings from Park Residency, Gurgaon. Thank you so much for the feedback that you have shared, further to your stay with us. I have shared your feedback with all my colleagues at the hotel and the entire team looks forward to your next visit to our hotel. Please do let me know if i can be of any assistance to you. With best regards, team Park Residency, Gurgaon.
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