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Review Of PARK PLAZA CHENNAI OMR0123401234

OMR chennai, Chennai

    User Rating & Reviews

    • everyone
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    4.0
    Very Good

    447 Ratings

    excellent
    37%
    very good
    36%
    average
    19%
    poor
    5%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 2
    • 4
    • 4
    • 1
    • 4
    • 5
    • 5

    Rating Categories

    • Hospitality3.9
    • Facilities4.0
    • Food4.0
    • Room4.0
    • Cleanliness4.0
    • Value For Money3.8
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    Review Summary

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    Guests appreciate the warm hospitality and swift check-in at this property. The location is ideal, especially for business travelers, being close to the IT corridor. The food, particularly the breakfast buffet, gets good mentions for its variety. While many enjoy the spacious rooms, a few noted the bathrooms need some upgrades. Overall, it's a comfortable stay with attentive staff.

    Sort by:

    Positive first
    5.0

    memorable stay

    saravanakumar s.family with 2 kids

    Had a pleasant stay with my family. From check-in to check-out, the experience was warm and welcoming. The breakfast was nice with a good variety of options!

    Travel Month: Oct 2025

    Room: Superior Room

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    2.0

    Poor Stay

    sandeep r.couple

    I had a disappointing stay at this hotel. The room was not well maintained and I noticed cockroaches. Definitely needs better hygiene and maintenance.

    Travel Month: Oct 2025

    Room: Superior Room

    4.0

    Good Stay

    murthy k.family

    The location of the property is spot on, right on OMR. The food, especially the breakfast was fairly good. Amenities were really great and the services were ok.

    Travel Month: Oct 2025

    Room: Superior Twin Room

    PARK PLAZA CHENNAI OMR has replied on Sun Oct 19 12:15:19 IST 2025

    Dear Mr.Murthy Krishna, Greetings from Park Plaza Chennai OMR. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Devanathan Park Plaza Chennai OMR

    1.0

    Extremely disappointing experience.

    jimmin j.couple

    its like a lodge. I expected a 5-star stay, but there were no basic amenities provided — no toiletries, no room service. When I reached out to staff for help, there was absolutely no support or response. For the price and reputation, this hotel completely failed to deliver. Would definitely not recommend — save your money and stay somewhere that actually cares about its guests.

    Travel Month: Oct 2025

    Room: Superior Double or Twin Room

    PARK PLAZA CHENNAI OMR has replied on Sun Oct 19 12:15:49 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR. I am reaching out to you personally, as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as well as to share guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Park Plaza Chennai OMR in the near future. Sincerely, Dev Park Plaza Chennai OMR

    5.0

    Excellent Stay

    gopinath t.solo

    Stay was very comfortable and hospitality is also very good

    Travel Month: Oct 2025

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Mon Oct 13 11:26:00 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Devanathan Park Plaza Chennai OMR

    4.0

    Good Stay

    sathiyaseelan.family with 2 kids

    Overall, stay was good. Common area was neat and clean, but bathroom wasn't that much. Corroded fittings. Food was very good. Expexting staff to be more supportive. Good for family or business stay.

    Travel Month: Oct 2025

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Sat Oct 11 17:00:43 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR! Thank you for posting your appreciative and motivational comments about your experience. We are delighted to read from your review that you enjoyed your recent visit with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Park Plaza Chennai OMR. We look forward to welcoming you back. Warm Regards, Dev FOM

    5.0

    Excellent Stay

    deepika t.family with 2 kids

    Food is very tasty and break fast will be there from 6.30 am onwards.. Mouth watering...yummy.location is also good and it is in thoraipakam. Hospitality is also good. Overal very good experience.

    Travel Month: Sep 2025

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Sat Oct 11 17:00:56 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR! Thank you for posting your appreciative and motivational comments about your experience. We are delighted to read from your review that you enjoyed your recent visit with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Park Plaza Chennai OMR. We look forward to welcoming you back. Warm Regards, Dev FOM

    2.0

    Poor Stay

    nimolife s.business

    Even after repeated request they could not give me my food bill which was more than 6500 . They said their account person is not available at the time of check out which I did at 1 PM Their food is very expensive morning tea coat me Rs 298 /

    Travel Month: Sep 2025

    Room: Superior Twin Room

    PARK PLAZA CHENNAI OMR has replied on Sat Oct 11 17:02:24 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR. I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. However we have noted the concerns you have shared and shared the same with our team to take corrective measures. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Dev Park Plaza Chennai OMR

    2.0

    Poor Stay

    varun n.business

    The overall experience was very bad. the staff were unhelpful. the swimming pool was closed with no prior intimation. The housekeeping refused to even make my bed let alone clean the room

    Travel Month: Sep 2025

    Room: Superior Twin Room

    PARK PLAZA CHENNAI OMR has replied on Tue Sep 16 15:41:45 IST 2025

    Dear Mr.Varun Nathwani, Greetings from Park Plaza Chennai OMR! Thank you for taking the time to share your feedback from your visit to the Park Plaza Chennai OMR We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Meanwhile, we have noted the concerns you have highlighted and will ensure that corrective measure is taken to prevent such situations in the future. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza Chennai OMR , I look forward to welcoming you back. Sincerely, Dev Park Plaza Chennai OMR

    4.0

    Nice Hotel

    ashish s.business

    Nice ambience and peaceful stay. Explicit property. The location was well approachable. Comfortable rooms

    Travel Month: Jul 2025

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Tue Sep 16 15:42:12 IST 2025

    Dear Mr.ASHISH SRIVASTAVA, Greetings from Park Plaza Chennai OMR! Thank you for taking the time to share your feedback from your visit to the Park Plaza Chennai OMR. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza Chennai OMR , I look forward to welcoming you back. Sincerely, Dev Park Plaza Chennai OMR

    4.0

    A comfortable and pleasant stay

    amit s.family

    We stayed for 3 days at the hotel and it was a very comfortable and smooth stay from check in to check out. The breakfast spread was quite good and the staff was prompt to help. Would like to specially mention Santoshee and Sandhaya who took good care of us during lunch and breakfast. Room was quite specious, though the bathroom had some wear and tear and needs some uplifting. Overall a very good hotel and value for money.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe Room

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    PARK PLAZA CHENNAI OMR has replied on Tue Sep 16 15:42:35 IST 2025

    Dear Mr.Amit Shrivastava, Greetings from Park Plaza Chennai OMR! Thank you for taking the time to share your feedback from your visit to the Park Plaza Chennai OMR. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza Chennai OMR , I look forward to welcoming you back. Sincerely, Dev Park Plaza Chennai OMR

    3.0

    Average Stay

    santosh k.family with 2 kids

    We checked-in 27th Aug and checked-out 28th Aug , we checked-in late . Front Desk Staff need to be more hospitable and customer facilitating , two occasions where we felt Front Desk Staff could be more accommodating 1. Insisting on Identity of school going kids , Front Desk staff should be more accommodating here rather than making a mandatory approach to provide one and delaying Check-in , Front Desk should be more accommodative here 2. As we checked-in late evening , we had requested for 2:00 PM Check-out next day which the hotel team had accommodated ,we had requested for 3:00 PM as we were running late on our planned scheduled and asked for 3:00 PM Check Out instead which the Front Desk Staff should be more accommodating here rather than again making a mandatory approach to Check Out at 2:00 PM These Customer experiences make one think twice if I have to rebook again at the same place. Pros : Ambience , Food , House , Gate Keeping and Restaurant Staffs Cons : Front Desk Staff needs a drastic overhaul in their approach to be more customer facilitating

    Travel Month: Aug 2025

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Tue Sep 16 15:44:07 IST 2025

    Dear Mr.Santosh Krishnamurthy, Greetings from Park Plaza Chennai OMR! Thank you for taking the time to share your feedback from your visit to the Park Plaza Chennai OMR We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Meanwhile, we have noted the concerns you have highlighted and will ensure that corrective measure is taken to prevent such situations in the future. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza Chennai OMR , I look forward to welcoming you back. Sincerely, Dev Park Plaza Chennai OMR

    5.0

    Excellent Stay

    ashish a.family with 4 kids

    Nice stay and location. Staffs were very professional. Food was good, complementary breakfast and high tea was good.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Tue Sep 16 15:44:20 IST 2025

    Dear Mr.Ashish Anand, Greetings from Park Plaza Chennai OMR! Thank you for taking the time to share your feedback from your visit to the Park Plaza Chennai OMR. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza Chennai OMR , I look forward to welcoming you back. Sincerely, Dev Park Plaza Chennai OMR

    3.0

    Average Stay

    vipin s.

    1. Food was just okay 2. No much option in breakfast buffet 3. Got stucked in lift for 10 minutes 4. Did not privide bill with amount that I paid to MMT. They gave bill only for the amount mmt paid them. 5. Beds were very light that it moves even with small force. 6. Amenties like Iron and Hair dryer were missing. 7. Rooms were clean 8. Staff was good

    Travel Month: Aug 2025

    Room: Superior Twin Room

    PARK PLAZA CHENNAI OMR has replied on Fri Aug 29 17:37:47 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR! Thank you for taking the time to share your feedback from your visit to the Park Plaza Chennai OMR We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Meanwhile, we have noted the concerns you have highlighted and will ensure that corrective measure is taken to prevent such situations in the future. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza Chennai OMR , I look forward to welcoming you back. Sincerely, Dev Front Office Manager

    4.0

    Good Stay

    gagan m.family

    The hotel was fine as far as the price was concerned. But nothing equivalent to the brand name ' Park Plaza. Rooms were average, amenities were average. Bit staff was excellent. The breakfast me u was ok, bit the dine in options were less and average to taste The hotel was fine as far as the price was concerned. But nothing equivalent to the brand name ' Park Plaza. Rooms were average, amenities were average. Bit staff was excellent. The breakfast me u was ok, bit the dine in options were less and average to taste.

    Travel Month: Aug 2025

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Fri Aug 29 17:37:57 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR! Thank you for taking the time to share your feedback from your visit to the Park Plaza Chennai OMR We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Meanwhile, we have noted the concerns you have highlighted and will ensure that corrective measure is taken to prevent such situations in the future. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza Chennai OMR , I look forward to welcoming you back. Sincerely, Dev Front Office Manager

    3.0

    Not given the room that we booked.

    hari k.couple

    The stay was good and all. But we had booked a single king bed room, but was given only a twin bed. With no apologies,

    Travel Month: Aug 2025

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Tue Sep 16 15:45:32 IST 2025

    Dear Mr.Hari Kumar Selvanarayanan, Greetings from Park Plaza Chennai OMR! Thank you for taking the time to share your feedback from your visit to the Park Plaza Chennai OMR We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Meanwhile, we have noted the concerns you have highlighted and will ensure that corrective measure is taken to prevent such situations in the future. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza Chennai OMR , I look forward to welcoming you back. Sincerely, Dev Park Plaza Chennai OMR

    5.0

    Comfort, Care & Convivence of Premium Standards

    rohit k.business

    Very comfortable stay at Park Plaza. Located near to the prominent business center and very well connected from the Airport. The staff are very cooperative & congenial. Rooms are clean & spacious. Lobby area is quite impressive with very thoughtful decor & lighting. Hotel has swimming pool by the restaurant & gymnasium for the fitness freaks. Check-in & Check-out is fast & flexible. Breakfast spread is quite healthy & sumptuous with variety of traditional south Indian food, continental & other multicuisine. Overall it is a good value for money for family & business purpose stay.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Twin Room

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    PARK PLAZA CHENNAI OMR has replied on Fri Aug 29 17:34:26 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR! Thank you for posting your appreciative and motivational comments about your experience. We are delighted to read from your review that you enjoyed your recent visit with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Park Plaza Chennai OMR. We look forward to welcoming you back. Warm Regards, Dev FOM

    5.0

    Excellent Stay

    jasper.

    Winchester . swimming pool were excellent ,room service was good , my room was pleasant in nature

    Travel Month: Aug 2025

    Room: Superior Twin Room

    PARK PLAZA CHENNAI OMR has replied on Fri Aug 29 17:39:55 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR! Thank you for posting your appreciative and motivational comments about your experience. We are delighted to read from your review that you enjoyed your recent visit with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Park Plaza Chennai OMR. We look forward to welcoming you back. Warm Regards, Dev FOM

    5.0

    Excellent Stay

    murali k.group

    Very pleasant stay with a very good complimentary buffet breakfast . Bathroom was decent but the room and service was worth the pay.

    Travel Month: Aug 2025

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Fri Aug 29 17:34:36 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR! Thank you for posting your appreciative and motivational comments about your experience. We are delighted to read from your review that you enjoyed your recent visit with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Park Plaza Chennai OMR. We look forward to welcoming you back. Warm Regards, Dev FOM

    5.0

    Excellent Stay

    bhanuprakash p.business

    It was a great stay at Park Plaza!! I really liked the rooms and the hospitality. The food is also great

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Superior Room

    PARK PLAZA CHENNAI OMR has replied on Fri Aug 29 17:34:48 IST 2025

    Dear Guest, Greetings from Park Plaza Chennai OMR! Thank you for posting your appreciative and motivational comments about your experience. We are delighted to read from your review that you enjoyed your recent visit with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest, and on behalf of all the ambassadors at Park Plaza Chennai OMR. We look forward to welcoming you back. Warm Regards, Dev FOM

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