The property is located in a prime location near Junction Mall in Durgapur. The staff behavior is good and hospitable. However, the room quality and maintenance are not up to the mark. Guests have complained about small rooms, shabby interiors, and poor lighting. The food quality is average but expensive. Some guests have also faced issues with basic amenities like water supply, towels, and toiletries. Overall, the property has a good location and staff behavior, but needs improvement in room quality and maintenance.