No soap, no shampoo, tv not working, no clean towels, bathroom handle broken, room furniture broken, wrong location on mmt, no proper check in process due to non availability of a working pen. I can go on more. Pathetic. Would like a refund.
Park Serviced Apartments | Cyber City & Golf Course has replied on Fri Jun 21 11:56:11 IST 2024
I'm really sorry to hear about your experience. Your feedback is important to us, and I apologize for the inconvenience you faced during your stay. We strive to provide excellent service and a comfortable environment for all our guests, and it's clear we fell short in this instance.
Please rest assured that we take your comments seriously, and we will investigate each issue you've mentioned to ensure they are addressed promptly. Regarding your request for a refund, I will personally look into this matter and liaise with our customer service team to facilitate that process for you.
Once again, I apologize for the disappointing experience you had with us. We appreciate your understanding and the opportunity to make things right. If there's anything else you'd like to share or discuss further, please feel free to reach out to us directly.