The property is located in a good location surrounded by hills and offers a peaceful stay. The staff is cooperative and takes care of the guests. The food served is awesome and the rooms are newly constructed. However, the property is poorly managed and cleaning is not done properly. The bathrooms and bed sheets are not cleaned even after informing the staff. The property is far away from the main town and there are no tea stores nearby. The swimming pool is used by outside people for night out parties, making it uncomfortable for women. Overall, the property has a good location and cooperative staff, but needs improvement in management and cleanliness.