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Review Of Pax Hotel Sunrise View0123401234

Gandhi Chowk, Dalhousie | 2 minutes walk to Mall Road Dalhousie

    User Rating & Reviews

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    3.8
    Very Good

    220 Ratings, 130 Reviews

    excellent
    47%
    very good
    22%
    average
    16%
    poor
    6%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 1
    • 1
    • 1
    • 1
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Location4.3
    • Cleanliness3.6
    • Room3.3
    • Food4.0
    • Hospitality4.1
    • Value For Money3.8

    Sort by:

    Positive first
    5.0

    Excellent Stay

    sahil t.family

    very peacefull , and it is near mall road . . very good option for privacy . Private balcony with valley view

    Travel Month: Sep 2025

    Room: Premium Room with Balcony (Valley View)

    Pax Hotel Sunrise View has replied on Sat Oct 25 12:53:17 IST 2025

    Dear Sahil, Thank you for your wonderful feedback! We're delighted to hear you enjoyed the peaceful surroundings and convenient location near Mall Road. It’s great to know you found the stay private and relaxing. We look forward to welcoming you and your family again soon!

    5.0

    Scenic Weekend Escape at PAX Sunrise View Dalhousie – Great Location, Cozy Rooms & Mountain Views

    swati v.family

    Very comfortable stay. Staff were attentive and professional throughout the stay. Housekeeping maintained high hygiene.

    Travel Month: Aug 2025

    Room: Deluxe Room (Without View)

    Pax Hotel Sunrise View has replied on Sat Oct 25 12:54:32 IST 2025

    Dear Swati, Thank you for sharing your excellent review! We’re so glad you had a comfortable stay and appreciated our staff’s attentiveness and hygiene standards. Your satisfaction means a lot to us. Hope to see you again soon!

    1.0

    unhygienic,dirty

    ayan s.family

    room is dirty.. bathroom mat is very ****** unhygienic.. balcony is there but walls are very unclean and ****** like ****** grew here. in bathroom they provide old shower kit, expired. as per price it's not good ****** not like super dulax...

    Travel Month: Aug 2025

    Room: Super Deluxe Room with Balcony (Valley View)

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    Pax Hotel Sunrise View has replied on Sat Oct 25 12:56:26 IST 2025

    Dear Ayan, We sincerely apologize for the inconvenience you faced during your stay. Cleanliness and hygiene are top priorities for us, and we regret that we did not meet your expectations this time. Your feedback has been shared with our housekeeping and maintenance teams for immediate action. We assure you that such issues will not recur. We hope you will give us another opportunity to serve you better.

    1.0

    Terrible Stay

    shubham g.couple

    Worst service and experience.

    Travel Month: Aug 2025

    Room: Deluxe Room (Without View)

    Pax Hotel Sunrise View has replied on Sat Oct 25 12:57:05 IST 2025

    Dear Shubham, We’re very sorry to hear about your disappointing experience. We deeply regret that our services did not meet your expectations. Your concerns have been noted and addressed with the concerned departments to improve our guest experience. We truly value your feedback and hope to have the chance to provide you with a much-improved stay in the future.

    5.0

    Amazing Stay

    rahul s.family with 2 kids

    The hotel is in a fantastic location, with stunning views of the majestic mountains right from our window! Plus, it's just a short stroll away from the lively Mall Road, which makes it super easy to enjoy shopping and local attractions. Everything about our stay was wonderful! Additionally, the property features a lift for easy access, along with ample parking space. Our room was a comfortable little oasis, equipped with everything we needed for a pleasant stay.

    Travel Month: Jun 2025

    Room: Premium Room with Balcony (Valley View)

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    Pax Hotel Sunrise View has replied on Sat Oct 25 12:57:40 IST 2025

    Dear Rahul, Thank you for your positive feedback! We’re delighted to know you had an amazing stay and enjoyed the comfort of your room with the valley view. Your appreciation motivates our team to continue delivering great experiences. We look forward to welcoming you and your family again soon!

    3.0

    Average Stay

    rakesh k.family

    Location was not so good. Food and service was average and amenities were also very less. Entry to the hotel was not from the right way.

    Travel Month: Jun 2025

    Room: Deluxe Room (Without View)

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    Pax Hotel Sunrise View has replied on Sat Oct 25 13:01:24 IST 2025

    Dear Rakesh, Thank you for sharing your feedback. We’re sorry to hear that some aspects of your stay did not meet expectations. Your comments regarding food, service, and accessibility have been noted and shared with the respective teams for improvement. We’re continuously working to enhance the guest experience and hope you’ll consider staying with us again for a better visit next time.

    4.0

    Overall stay is good

    sudarshan j.couple

    June 2025- I stayed in Premium room with balcony view which was good. Humble and polite staff. Quick service. Earlier their kitchen was located on their old hotel but now they are running their base kitchen is in this hotel too. Washroom was quite large . The main disadvantage in room’s gallery is of insects and monkeys. You cant open the gallery door continuesly becaus of insects and monkeys. I have attached the images too. Is you are booking online please get the confirmation from hotel too else it could be problmatic thing if you will confirm with hotel too. 100% marks for location. Located in mall road and 2 mins walkable distance to gandhi chowk.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Premium Room with Balcony (Valley View)

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    Pax Hotel Sunrise View has replied on Sat Oct 25 13:02:16 IST 2025

    Dear Sudarshan, Thank you for your detailed review and for appreciating our staff, service, and location. We’re glad you enjoyed your stay and the beautiful balcony view. We’ve taken note of your feedback regarding insects and monkeys, and our team is implementing additional measures to address this concern. We truly value your insights and hope to welcome you back soon for another comfortable stay.

    3.0

    observationsas per past experience

    rajendra.couple

    standard of room, food and amenities were average and not true value for money, but service was good.

    Travel Month: Jun 2025

    Room: Deluxe Room (Without View)

    Pax Hotel Sunrise View has replied on Sat Oct 25 13:04:22 IST 2025

    Dear Mr. Rajendra, Thank you for sharing your feedback. We’re glad to know that you appreciated our service. However, we regret that some aspects of your stay did not meet your expectations. Your comments about the room and amenities are valuable, and we’ll surely work on improving them to offer better value in future stays.

    4.0

    Good Stay

    ashwani k.family with 3 kids

    It was a nice experience staying at Pax Sunrise. The staff was very cooperative and rooms were clean too and it is quite near to the Gandhi chowk i.e. center of Dalhousie

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room (Without View)

    Pax Hotel Sunrise View has replied on Sat Oct 25 13:04:48 IST 2025

    Dear Mr. Ashwani, We’re delighted to know you had a pleasant stay and appreciated our staff and location. Your kind words truly motivate our team to continue providing warm hospitality. We look forward to welcoming you again at Pax Sunrise on your next visit to Dalhousie.

    5.0

    Excellent Stay

    subhash a.family

    staff seniors , juniors are excellent , food whether breakfast , launch or dinner , quality is always good & fresh

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Deluxe Room (Without View)

    Pax Hotel Sunrise View has replied on Sat Oct 25 13:05:20 IST 2025

    Dear Mr. Subhash, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the food and service from our team. Your appreciation means a lot to us and encourages everyone to keep delivering the best guest experience. We hope to host you again soon!

    2.0

    pathetic bathroom

    rishu t.couple

    The room was pretty small but that was not a major concern. The bathroom was pathetic. The toilet seat was very uncomfortable and weird. The bathroom had leakage issue and it was smelly. Really disappointed.

    Travel Month: Jun 2025

    Room: Deluxe Room (Without View)

    Pax Hotel Sunrise View has replied on Sat Oct 25 13:06:16 IST 2025

    Dear Mr. Rishu, We sincerely apologize for the inconvenience you faced during your stay. Your feedback regarding the bathroom condition is taken seriously, and our maintenance team has been alerted to ensure such issues are rectified immediately. We value your input as it helps us improve and deliver a better experience on your next visit.

    5.0

    Great

    amanpreet s.couple

    Gr8 experience to stay here. Staff is very supportive and helping. Location is very close and all facilities available here

    Travel Month: May 2025

    Room: Deluxe Room (Without View)

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    Pax Hotel Sunrise View has replied on Sat May 24 12:00:36 IST 2025

    Thank you for your great feedback! We're happy to hear you had a wonderful stay and appreciated our supportive staff and convenient location. We look forward to welcoming you back soon

    3.0

    Average Stay

    akash.family with 1 kid

    Room are not cleaned , Monkeys were roaming in the balcony ,Room are in bad shape ,puttys are coming out of the walls,Breakfast was not upto the mark , breakfast were coming from outside the hotel Though the outside view from the hotel is very good !!!

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Premium Room with Balcony (Valley View)

    Pax Hotel Sunrise View has replied on Sat May 24 12:01:16 IST 2025

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the issues you faced with room cleanliness, maintenance, and the presence of monkeys on the balcony. We also regret that the breakfast did not meet your expectations. Please know that your concerns have been communicated to our housekeeping and maintenance teams for immediate action. We are committed to improving these areas to provide a better experience for our guests. We appreciate your honest feedback and hope you will give us another chance to serve you better in the future.

    5.0

    Excellent Stay

    family

    Overall nice experience recommended for future ..... good ambience and view also, nice food , service was also very fast

    Travel Month: Apr 2025

    Room: Deluxe Room (Without View)

    Pax Hotel Sunrise View has replied on Sat May 24 12:01:52 IST 2025

    Thank you for your wonderful review! We're glad you enjoyed the ambience, beautiful view, tasty food, and fast service. Your recommendation means a lot to us. We look forward to welcoming you again soon

    5.0

    Excellent Stay

    vidur t.family with 1 kid

    The property was Excellent and the team was cordial and ready to help. Food was amazing.

    Travel Month: Apr 2025

    Room: Deluxe Room (Without View)

    Pax Hotel Sunrise View has replied on Sat May 24 12:03:13 IST 2025

    Thank you for your wonderful review! We're thrilled to hear that you found the property excellent and our team cordial and helpful. It’s great to know you enjoyed the food as well. We look forward to welcoming you back soon!

    5.0

    Excellent Stay

    guriqbal s.family with 2 kids

    It was very nice experience.Rooms were clean and staff there was very cooperative ..Location of Hotel was superb..

    Travel Month: Mar 2025

    Room: Deluxe Room (Without View)

    Pax Hotel Sunrise View has replied on Sat Oct 25 13:07:23 IST 2025

    Dear Mr. Guriqbal, We’re thrilled to hear you had such a pleasant stay! Your compliments about our cleanliness, staff cooperation, and location truly mean a lot. We’re grateful for your recommendation and hope to host you again soon for another excellent experience.

    4.0

    Good Stay

    monty k.family with 2 kids

    The hotel was good but at time of check out the person at reception was not giving 15% discount on dining as promised . Rest was all good

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room (Without View)

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    Pax Hotel Sunrise View has replied on Sat May 24 12:04:19 IST 2025

    Thank you for your feedback. We're glad you had a good stay overall but sincerely apologize for the inconvenience caused regarding the 15% dining discount at checkout. We will address this with our reception team to ensure such issues don’t happen again. We appreciate your understanding and hope to welcome you back soon!

    3.0

    Good but need some improvement

    sarthak d.couple

    Food quality was not good. I faced some issues in bathroom. Overall experience was good. Parking and balcony view is amazing

    Travel Month: Feb 2025

    Room: Premium Room with Balcony (Valley View)

    Pax Hotel Sunrise View has replied on Sat May 24 12:05:01 IST 2025

    Thank you for your feedback. We’re glad you enjoyed the parking and balcony view and had an overall good experience. We apologize for the issues you faced with the food quality and bathroom and will work on improving these areas. We appreciate your valuable comments and hope to welcome you back for an even better stay.

    3.0

    overall Average Experi

    ajay s.couple

    property is good room is clean Start behavior is very unprofessional overall all Average experience

    Travel Month: Jan 2025

    Room: Super Deluxe Room with Balcony (Valley View)

    Pax Hotel Sunrise View has replied on Sat Oct 25 13:08:48 IST 2025

    Dear Mr. Ajay, Thank you for sharing your feedback. We’re glad to hear you liked the property and cleanliness. However, we’re truly sorry to learn about your experience with our staff. Please be assured that your concern has been shared with the team to ensure better guest interaction going forward. We hope you’ll give us another chance to serve you better.

    3.0

    Good service. Great location. Nice view from balcony. Hot water issue. good

    dhiraj a.loyalty-iconcouple

    There is hot water issue. Location is good. Staff behaviour is good. Not value for money. Food is good.

    Travel Month: Jan 2025

    Room: Super Deluxe Room with Balcony (Valley View)

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    Pax Hotel Sunrise View has replied on Sat Oct 25 13:09:24 IST 2025

    Dear Mr. Dhiraj, Thank you for your valuable feedback. We’re happy to know you liked our location, staff, and food. We regret the inconvenience caused due to the hot water issue and have addressed it to avoid recurrence. Your suggestions about value for money are noted for improvement. We hope to welcome you again for a smoother experience.

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