The property at Pepper Trail is praised for its stunning location amidst tea and coffee plantations, offering a serene and peaceful environment. Guests appreciate the spacious and well-maintained rooms, along with the courteous and helpful staff. The nature activities such as plantation drives and jeep safaris are highlighted as must-do experiences. The food quality receives mixed reviews, with some guests finding it average while others enjoy the delicious meals. Overall, the property is recommended for a relaxing and nature-filled getaway.