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You are booking hotel for more than 30 days
New Market Area, Kolkata | 1.2 km drive to Esplanade Metro, Kolkata
47 Ratings, 23 Reviews
Last 10 Customer Ratings (Latest First)
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Terrible Stay
I didn't even check in the hotel.
Room: Classic Room Non AC
Poor Stay
Bad
Room: Classic Room Non AC
Worst experience till date.
Do not stay in this absolute dump of a hotel. Rooms shown in thumbnail and given is completely different “i cannot convey strongly enough how disgusting this place is having rude staff, windows that won’t close, no hot water, broken furniture. The staff over here is not cooperative as they don't know how to talk to customers. Only the location is good apart it's worst than a 3rd graded lodge. They don't even deserve 1 star !
Room: Classic Room Non AC
Plaza Kolkata By WB Hotels has replied on Wed Feb 15 18:18:10 IST 2023
Dear guest, thank you for your feedback. Apology for the inconvenience caused during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.
Location
City center very good local new market area.
Room: Classic Room Non AC
Feedback for hotel plaza
Location is good but hygiene is very very poor, i can say the worst room and unhygienic room in my life and we have paid for 3 person but room size is only maximum 2 person size and one my colleague has arranged with another colleague room.
Room: Classic Room Non AC
Plaza Kolkata By WB Hotels has replied on Wed Feb 15 18:19:55 IST 2023
Dear guest, thank you for your feedback. Apology for the inconvenience caused during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.
I
They did not obey rules of make my trip. I have paid my bills through make my trip but they didn't agreed, so i have paid again.
Room: Classic Room Non AC
Plaza Kolkata By WB Hotels has replied on Wed Feb 15 18:22:46 IST 2023
Dear guest, thank you for your feedback. Apology for the inconvenience caused during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.
very bed experience hotel
bed experience, not available water, bedsheet not clean room condition are not good 😇😓
Room: Classic Room Non AC
Plaza Kolkata By WB Hotels has replied on Wed Feb 15 18:23:33 IST 2023
Dear guest, thank you for your feedback. Apology for the inconvenience caused during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.
Staff was helpful
Staff was very kind and helpful but mm t platform is a scam.
Room: Classic Room Non AC
Terrible experience
Bathroom not good. Room unhygienic. No lift. Bed bugs in bed
Room: Deluxe Double Room
Plaza Kolkata By WB Hotels has replied on Wed Feb 15 18:24:33 IST 2023
Dear guest, thank you for your feedback. Apology for the inconvenience caused during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.
Terrible Stay
Stinky room. Badsheet dirty manager not co operative
Room: Classic Room Non AC
Plaza Kolkata By WB Hotels has replied on Wed Feb 15 18:25:19 IST 2023
Dear guest, thank you for your feedback. Apology for the inconvenience caused during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.
Unhygienic hotel
Bedroom, toilet and room service was worst ever. I recommend people not to book the hotel. It is totally unhygienic. Price is very high as compared to other.
Room: Deluxe Double Room
Plaza Kolkata By WB Hotels has replied on Wed Feb 15 18:26:15 IST 2023
Dear guest, thank you for your feedback. Apology for the inconvenience caused during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.
Review
Poor room with no ventilation and bathroom is also bad poor room service un hygienic room
Room: Classic Room Non AC
Plaza Kolkata By WB Hotels has replied on Wed Feb 15 18:26:53 IST 2023
Dear guest, thank you for your feedback. Apology for the inconvenience caused during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.
Horrible
The room had no windows, even the bathroom was without any ventilation the ac was leaking the sofa was torn and it was a very smelly environment. Do not recommend this place even if it's cheap.
Room: Deluxe Double Room
Good
Great location and a good hotel
Room: Deluxe Double Room
Wasn't the same room not the same room
Room's interior was not good, wall paints, taps, everything around was almost not working, even the shower, i paid for delux room but i got a small room with years old tv and bathroom fittings and of course the room size was too small to move around freely, i even had an encounter with a cockroach. So as the exterior is good, the interior is pathetic
Room: Deluxe Double Room
Good location
Food was lovely, location was also nice would really recommend for this.
Room: Classic Room Non AC
Plaza Kolkata By WB Hotels has replied on Wed Apr 13 12:17:24 IST 2022
Dear guest, thank you for your feedback. Your feedback will be a motivator for us to strive harder to provide much more better services. We once again thank you for the feedback and look forward to serve you again in the future.
Worst hotel ever visited.
Last grade hotel. Poise bhi jyada liye room bhi bekar and very dirty condition. Never visit. Waste of money. All false picture posted by the hotel. Dont believe.
Room: Deluxe Double Room
Plaza Kolkata By WB Hotels has replied on Mon Feb 14 13:35:14 IST 2022
Dear mr. Sinhal, we appreciate your time and efforts for the feedback. Cleanliness is priority factors for us. We will definitely take corrective step to correct the flaw. We request you to give us one more chance to serve you better.
Behavior
Good behaviour, which every client expect.
Room: Deluxe Double Room
Plaza Kolkata By WB Hotels has replied on Sat Dec 04 18:24:05 IST 2021
Dear mr. Mohan, thank you for your feedback. Your feedback will be a motivator for us to strive harder to provide much more better services. We once again thank you for the feedback and look forward to serve you again in the future.
H jayaram
Nice location spacious room room service is good
Room: Deluxe Double Room
Plaza Kolkata By WB Hotels has replied on Sat Dec 04 18:25:29 IST 2021
Dear mr. Jayaram, thank you for your feedback. Your feedback will be a motivator for us to strive harder to provide much more better services. We once again thank you for the feedback and look forward to serve you again in the future.
Terrible Stay
Very very poor room quality. Very poor cleanliness. I don't even stayed there for 5mints after seeing the condition of the rooms
Room: Deluxe Double Room
Plaza Kolkata By WB Hotels has replied on Fri Feb 12 06:07:23 IST 2021
Dear guest, we appreciate your time and efforts for the feedback. Cleanliness is priority factors for us. We will definitely take corrective step to correct the flaw. We request you to give us one more chance to serve you better. Warm regards
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