Pondy Heights is a centrally located property with easy access to major tourist attractions. The staff is exceptionally helpful and provides great suggestions for local food spots and must-visit places. The rooms are well-maintained, cozy, and spacious with clean washrooms. The property has ample basement parking and is secure. The manager and staff are polite, professional, and available 24/7. However, some guests found the breakfast options limited and the prices high during peak season. Overall, Pondy Heights is a great choice for a comfortable and convenient stay in Pondicherry.